Door finish imperfections upon install

Strong communication from the entire team and the time spent in demonstrating the quality of the product features.

Your management team doesn't care about anything the customer has to say.

They were very professional, very courteous, and knew the work and what they had to do.

I would definitely recommend C&L Ward to a friend. It is good-quality work.

Honest, professional. Did the job quickly and efficiently.

Their work crew was very professional and pleasant to have in our house

C&L Ward stands behind their work and completed the job to my satisfaction before asking for final payment.

You have the nicest people on your staff, couldn’t ask for better people, I give your crew Chase,Tray, Austin and Tom the best guys that you have. If we ever need you again I would ask for them again. Sorry it took me so long to get this out to you. I hope that you will give them recognition for their work. They were awesome. Susan and Ron Vassallo

The staff was very friendly and helpful. We are very happy with our new siding. Thank you!

Local, professional, personable.

Overall a fantastic experience! From the initial consult, to the install. The company is extremely organized and has top notch customer service!

install and finish was great had to pic up a couple pieces of metal from yard

Staining process was not completed.

There was no disappointments. I would recommend your company to anyone who wanted an excellent outcome.
Thank you

very professional company, top to bottom

Great work and good work ethic’s.

Everything went smoothly and they did a wonderful job.

They're very nice people. The one who came out, and I ordered from, Nick, was very helpful. They're very good and delightful people.

pay attention to every detail from quote to finish

They did it on time, and the workmanship was perfect.

Freddie Armstead did a great job selling us a new door wall for over 13,000 bucks. Ordered in November and fully paid to be installed end of April. Oak trim was taken off and damaged before realizing door was too big for the space. The installers and measuring pro returned and the trim could be cut around the quartz counter top. Not what was planned and a discount should be given
Freddie also could not believe the front door and surrounding wood had not been properly painted. His parents had the same door installation and did not look like this. I had complained before as the paint is peeling around the door and he said C&L would take care of it. Hope to hear back soon on when this will be done. Hate to complain but cannot recommend C&L Ward. We have used C& L Ward for several projects and hope we can trust in customer satisfaction.

They are satisfactorily.

I have been in contact with the project manager Holly. She has been very understanding of my concerns.

C&L Ward get in and do the work. They do not mess around. They are organized and knowledgeable with how long the projects take. Furthermore, they do a good job.

There was a person who came out to measure for the project and pricing. They explained to us the options and gave us a good understanding of what to expect from the process and timing. We didn't have any questions after the initial engagement.

C&L Ward did a great job. Mike was very good.

Communication

Communication was great and the installer did an excellent job and represented his company very well!

I have already recommended C& L Ward to neighbors
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Holly, Adam, and Greg helped out a lot to get the long project done. Good quality workmanship and warranty.

Deck turned out great. Workmanship was excellent.

The cost was ridiculous in my opinion. I could buy the same door at Home Depot for $2600.00

No

Our new entry door and storm door are beautiful!

I was very happy with everything. I am happy with the service and the build.

Follow thru with what is promised!!!!
AND FIX THE LANDSCAPE THAT IS DESTROYED!!!!!

Communication from the crew

They do quality work, but they are a little higher priced. I do think that you get what you pay for. They did have to do some rework. The siding crew messed up three of my windows. They did do right by me, though.

Used sub-contractors, undecided

everyone within the C&L Ward company is easy to work with, listening to your plans & ideas (visions) and willing to work with your timeline.

C & L Ward did a great job on installing my window

C&L Ward provides excellent service.

This is the most professional and organized contractor I’ve ever worked with. Everyone I came in contact with was knowledgeable and professional.

They were very efficient, they were here on time, they took care of business, answered my questions when I had them, and I was very pleased with how they handled the job.

They were professional and kept the site clean. They were on time.

I am not happy with the quality of the patio door and screen.

Everyone was very friendly, courteous, on time, and very helpful. The customer service was great.

Very professional and great cleanup, and great great install

I thought they were wonderful workers. They came out and did a good job. It was done quickly, and I was impressed.