For the aforementioned reasons.
The roof looks nice.
They did an excellent job installing a new roof. The team was professional and they completed the job within the time frame given. We are very happy with the results.
I was totally satisfied with their professionalism, their appointments, everything about the company and the products used. I am totally satisfied. They did an excellent job.
They were totally awesome. They did a great job. It was on time. I have two houses and they did it very fast. I am very happy with them.
California Showcase Construction did a fabulous job.
We are very pleased with the work that was done. We like the windows, and they have a nice design.
Everybody was professional. The installers were top notch and we were treated very fairly with no problems. I would give them a 100%. We keep looking at our doors and thinking about how pretty they are.
They did an excellent job and had good communication.
I believe the team lead who did the installation was Mike. He and the four guys who were here worked so well together as a team. They were friendly, worked fast, and were clean. I was very impressed with the work they did. Our saleguy was great too: no pressure at all, gave us all our options, was knowledgeable, and had that upbeat attitude--he was somebody you don't mind dealing with. I had a really good experience.
Very clean, cautious, accommodating, and professional. We're very happy--thank you.
Everything about our experience was great! The friendly, respectful crew left the house just as it was when they arrived, inside and out. Our windows are beautiful and we are thankful for the excellent warranty. This is our third time using California Showcase Construction, and we appreciate their excellent work.
Perfect perfect service period on time and done in one day all of the windows in my house. The windows make a huge difference. The crew barely talk to each other but everybody knew exactly what to do
Areas Of Satisfaction - The crew was awesome and explained everything along the way as I asked
The service was excellent and I could not be happier. I would recommend them to family and friends.
Areas Of Satisfaction - I was most satisfied with their services and timeliness.
Current Referrals - I have already give a few friends and co workers their information.
Recognized Excellence - I would like to recognize the window installation crew because they were professional, efficient and provided excellent service.
Areas Of Satisfaction - Customer service was most satisfactory.
Recognized Excellence - Joshua was knowledgeable and really helped us.
Areas For Improvement - I didn’t quite understand that I couldn’t keep my cats in one bedroom and then usher them out so they could finish that room last. But they were very nice about it and all of us persevered.
Areas Of Satisfaction - My windows. They’re beautiful.
Current Referrals - When the time comes I’m sure my daughter will be contacting you.
Recognized Excellence - All of them were very nice, very professional.
Additional Comments - The windows were expensive. More than I wanted to spend but so glad I went with this company. Definitely a top quality product with top quality installation.
Areas For Improvement - None
Areas Of Satisfaction - California Showcase Construction hit a grand slam!Jamie in sales, Brian the owner in measurements, Eric as superintendent, and the entire crew installing high quality windows flawlessly, in just one day. We couldn't be more satisfied.
Recognized Excellence - I would like to say thank you to the entire company.Job well done!
Additional Comments - We are glad we made a decision to go with California Showcase Construction. I am sure you will be pleased too!
Areas Of Satisfaction - The owner was knowledgeable. He made a last minute suggestion that was very beneficial for us.
Recognized Excellence - I would like to recognize the owner for their exceptional service.
Areas Of Satisfaction - I am satisfied with the professionalism that California Showcase Construction has.
Recognized Excellence - Everyone was great at California Showcase Construction.
They did really well!
Communication - They did really well.
Installation Crew - Very quick.
Areas Of Satisfaction - I was most satisfied with the quality and the prompt completion.
Recognized Excellence - I would like to recognize the owner for his exceptional service.
Areas Of Satisfaction - I was most satisfied with the window quality because it is amazing.
Recognized Excellence - I would like to recognize the sales person, Joshua.
Areas Of Satisfaction - California Showcase Construction is very professional and did everything in a timely manner.
Additional Comments - California Showcase Construction did a good job overall.
Great work, quality product, and we're happy with it so far.
Work Done Right - So far it has been.
Problem Resolution - We haven't had any problems yet.
Areas Of Satisfaction - We were very satisfied that everyone spoke English and we were able to communicate with every person there. The foreman was very personable and gave us good recommendations. Erik did the windows and talked to us about a side house fan and we'll look into it now. They had polite staff, more than I expected from a contractor. They did a good job.
Current Referrals - I'll talk to my mom about it because she's hinted about doing windows but I'll see how serious she is about it and see if she likes the quality of work they did at our place.
Recognized Excellence - I would like to recognize Dave, I appreciated him and his candor. He was very personable, knowledgeable about the products, and had a good window demonstration. He wasn't looking to get the sale which was awesome. Both of the project foremen, Erik and the AC one, were personable, knowledgeable, did the walkthrough, showed us the equipment, and wanted to make sure we understood how to use it. They did a great job.
Areas For Improvement - None
Areas Of Satisfaction - Mistakes were identified and discussed promptly. Resolution was amenable to both parties.
Current Referrals - Not at this time
Recognized Excellence - Eric was awesome as foreman and leading his crew as well as communicating with us. The crew during the initial installation, the follow up install/replacement and follow up/final finishes were all excellent.
This company has an excellent crew of installers. They got thirteen windows installed in a matter of hours.
Areas Of Satisfaction - Small problem I called on and they fixed it the next day after finishing another job
Recognized Excellence - All the people that handled my order
Recognized Excellence - Josh did a great job!
Areas Of Satisfaction - I was most satisfied with the quality of the product.
Recognized Excellence - I'd like to recognize the salesman, he was really good.
They did a great job. They were very professional.
Areas Of Satisfaction - I was most satisfied with my overall experience.
Recognized Excellence - The salesperson was great.
The workmen were very fast and efficient.
Areas Of Satisfaction - I was most satisfied with the timeliness of the project.
Work Done Right - Yes, but there is one thing that they have to come back and fix.
Areas Of Satisfaction - I was most satisfied because they were so fast. They had it done in about 5 hours.
Recognized Excellence - There is no one in particular that I would like to recognize. They were all good.
California Showcase was an excellent company to work with from start to finish. Their door-to-door salespeople were very professional and well educated on the products they were offering, the salesman who came to give me a quote was very well informed on the product that I was purchasing as well as all the options that were available. The crew that came in to do the window job that I decided on were at my home on time, they kept me informed of all the things they were going to do, they kept the job site neat and tidy from start to finish, and they gave me a professional job when they were finished, it was done to my very high standards.
Areas For Improvement - They went above and beyond my expectations and my prior experiences with other contractors I have dealt with over the years, they did not fall short in any way.
Areas Of Satisfaction - Working with me to make the project possible, from product selection to financing the project. They go above and beyond to help their customer.
Recognized Excellence - Dave McCune really knew what he was talking about with the windows that he sold me. Brian when he came out to measure for the project was on point with everything and even gave me a few suggestions that would make the project more successful. And the crew that came out to work were excellent.
Recognized Excellence - I would like to recognize Joe for his exceptional service. He did good with the presentation. I followed up with him when they missed the appointment.
They were really great and helpful with questions and concerns I had.
Recognized Excellence - Everyone was really great and should be recognized for their service.
Areas Of Satisfaction - the flexibility of the company was great!
Areas For Improvement - They did not at all.
Areas Of Satisfaction - They were very professional. They did the caulking around the windows the right way and took their time. They were on time.
Recognized Excellence - Everyone in the crew was really good.
Areas For Improvement - None
Areas Of Satisfaction - The salesman
Current Referrals - Yes
Areas Of Satisfaction - Install crew was great and fast
Recognized Excellence - The whole install crew were quick and courteous. Kept the area clean and the three dogs did not bother them.
Additional Comments - The install crew was great and respectful to us and the pets. We love the new windows.That being said, We knew we could have got a better price somewhere else but felt very comfortable with the presentation and the salesman. Again they are “salesmen” so that is their job. Even telling him we had a family member wanting to replace their windows, once we signed the contract there has zero communication with them with the exception of us wanting to add another window. This leaves me wondering about future customer service issues if there are problems as they did come with a transferable lifetime warranty.
Areas Of Satisfaction - I was most satisfied with the short amount of time it took them to finish the project.
Quality Of Workmanship - I have one window that oozed some sealant out of a pin hole and needs to be repaired
Work Done Right - Only the one window so far.
Areas Of Satisfaction - They ability to get all windows done in one day. Their sales teams explanations of options and honest feedback on the pluses and minus of those options.
The job was done professionally and on time. The materials used are top of the line. We are very happy with the roof. We had a small problem geting Warrenty Service on a few boards that were damaged on our front porch roof during construction. It took several weeks to have them come out and make the repairs. However, they did finally come and fixed everything to our satisfaction. All and all a very good job and an excellent new roof!
Areas For Improvement - The Warranty Service we requested was too slow.
Areas Of Satisfaction - Professionalism and punctuality. Because it gives the buyer confidence.
Recognized Excellence - Octavio did an excellent job of supervising my job.
Areas Of Satisfaction - I was most satisfied that they keep their word and are professional about what they do.
Recognized Excellence - All of them did a good job, especially the foreman. He was responsive and on point.
Areas Of Satisfaction - The professionalism, constructive use of time, politeness and respect of my property. The person who did the cement work is skillful, observant and a master in his work.The quality of his workmanship exceeded my expectations.
Current Referrals - Not at tis time, but will highly recommend .
Recognized Excellence - Nick the salesperson and Pat the concrete person.
Areas For Improvement - They didn't fall short in getting here, taking care of business, and treating us right. A few of the crew members were tied to their cell phones during the installation. I was kind of a little uneasy about that. That is the only thing that came across as a negative. They were tied to their cell phones while doing their job.
Areas Of Satisfaction - I was most satisfied with our sales presentation with Nick. He was very down to earth, easy to talk to, and answered all of our questions. It was wonderful doing business with him. I was also impressed with one of the workers named Danny. He was a very conscientious worker. You have a good employee with him.
Recognized Excellence - I would like to recognize Nick and Danny. I was really impressed with both of them.
Areas Of Satisfaction - I was most satisfied with the company itself and the whole process. The company was great.
Current Referrals - I think my friend is interested in receiving information but wants to wait until we are finished.
Areas Of Satisfaction - I was most satisfied with the workers. They were really pleasant and nice, and they did a great job.
Recognized Excellence - I would like to recognize Brian Olsgaard for his exceptional service.
Areas For Improvement - None
Areas Of Satisfaction - It was what I ordered and done well
Current Referrals - Not at this time
Great product and very professional installers.
They provided a lot of information all at once but I feel it was too much information at once.
I felt like I got a good window at a competitive price. The guys who came did a nice install. I couldn't afford all 10 windows at once, so we are doing four at a time, then two to finish up. They worked with me on holding the price for one year, so they are good at working with people and their budget.
Areas Of Satisfaction - Josh came and we agreed on the price over the phone. Brian seemed straight forward and honest when he came, which showed their integrity.
Recognized Excellence - I'd like to recognize the installers. One of the windows had a small crease defect in the vinyl and one of the senior guys made an on the spot repair to it.
Additional Comments - I'm looking forward to working with them over the duration of getting all the windows.