Arrived on time and were very efficient.
The job was done on time and started and finished as we expected. The roof looks great, and we cannot be more satisfied with the outcome from Brothers Roofing. I would recommend them to friends, relatives and neighbors.
They were very professional, and always responsive to calls. Scheduling was great. It was an all-around good job.
Fast and affordable work.
I could not have asked for a better job. It looks great. Brothers Roofing LLC was very professional, and the job was cleaned up very fast.
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the opportunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Brothers Roofing LLC as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys