Outstanding workmanship and professionalism!
Very professional. Great communication. Highly recommend!
Excellent customer service and fast and friendly installer.
Great at communicating before, during, and after the whole process!
Never! Four months and work still not completed.
Friendly, trust-worthy, professional.
Mitigation crew was prompt and attentive, but getting the reconstruction work started took two months and a lot of hassle. The crew they finally sent out was great, though, and did a fine job.
Need English speaking person at start of job
The first guys that came over were knowledgeable, but one of them broke the sink in the process of banging around. We didn’t realize until we were doing dishes & there was water everywhere. Then their dehumidifier was leaking water everywhere. Then crew members tried to flush drywall & nails down our toilet. We found nails everywhere, including in our living room, kitchen, and in the drive way inches from a tire. Granite was supposed to be taken care of & stores but instead it’s propped up by 2x4’s & paper towels; one 2x4 isn’t even touching the ground. Huge slab of granite barely propped up & a 3 year old in the house. They also left a chunk of granite up with nothing but latex from the paint & glue. That could have fallen. Very disappointed with the lack of care we have received.
Very pleased working with Victor and Chris
Your job isn’t complete yet. Why are you surveying?
They charged my insurance $1000 for a poorly done board up on my house that had a fire. They are thieves.
For this project I specifically re-hired Blusky because they did such a fantastic job on the original project from several years ago!
The team at BluSky we very friendly, helpful, courteous, hardworking, and on time. I would definitely recommend them to my friends.
Scott was simply a great guy. A professional and provided the most superb customer service experience, possible. He had 6 brothers and sisters as managers (+ my dad) and of course who don’t agree on anything (most of the time). I was originally assigned to manage the project for the family but being the youngest of 6, my brothers and sisters basically took over as they still treat me as the youngest/ RUNT. Haha.
Come to find out little brother has more design experience than all of them put together.
My point is Scott rolled w: all the changes in many decisions. Some projects had already been completed (like the bar) then Dad noticed the new bar height was lower than the original. Scott was cool 😎’once again’ and flowed w/ us and had the bar raised immediately.
Thank you for your patience w/ my amazing family Scott. It was a tough time w/ mom passing just in January. The basement looks even better than it did before. Everything is so clean and fresh w: furniture set (another shout out for Scott. Scott was kind enough to even send Travis over to help move furniture. Travis was a great kid and a pleasure as well).
Only thing I’m not crazy about is the color of the walls. I wanted clean “white”. Dad wanted the original outdated “ugly peach” and he got it!!! Thank gosh I won on the white walls in my bedroom!!!!!! That was a big win.
Blusky is lucky to have Scott as part of their tre however I’m sure you know that already. He a hard worker and a smart worker who makes it happen. I give Scott 5 Gold Stars!⭐️⭐️⭐️⭐️⭐️
Will never recommend you. I will contact USAA and let them know about your company's unprofessionalism.
Additional Comments - Really appreciated the quick responses and follow up!
We were very pleased with results, but company was slow responding to project due to backlog of other work.
I am very dissatisfied with the Blusky and would not recommend them. They did a good job with the mold mitigation in March 2023, but it is now May, and I am still waiting for them to begin the reconstruction. We haven't had a ceiling in our living room for 2 months.
They did an excellent job of matching the color of my siding and installing it. I would highly recommend this company if you have any work to be done
Areas Of Satisfaction - The guys were total pros, cautious, thorough, and treated my house like it was their own.
I would never recommend this company again.
Great communication. Efficient and professional.
Additional Comments - The workers were friendly and cooperative and courteous.
Project Director Updates - I hear from Scott Kaplan on a weekly basis. He would also stop by the office to check on each phase of the job.
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Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Blusky Restoration Contractors of St Louis as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys