The mediation process for our job was very good and very thorough. Unfortunately the restoration process has been less so. Not telling us the truth on when things were going to be done. Sending out people who were clearly unqualified for the job so that we had to have it completely redone and not sticking to their timeline.

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Exceptional quality results

BluSky representatives did not seem to be on the same page within their organization. At times, it was if the right hand didn’t know what the left hand was doing. There appeared to be poor communication with their subcontractors. They were poor in keeping me informed of what was going on with the project. Lastly, I was informed at the beginning that this project would be completed in 30 days; when finally completed, it was beyond 90 days.

It would have been nice if BluSky Restoration had not destroyed a lot of stuff.

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I was so glad they came within hours of the water getting into my basement. BluSky employees were on time and completed the job in a timely manner.

They showed up quickly to help get things cleaned up

They came to my home within hours of being notified of water in my basement.

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BluSky moved ahead with reconstruction despite a delay in payment from the insurance company.

It took over 4 months to complete the work I would like to see a shorter time frame.

Very thorough and responded immediately when called

They did a phenomenal job, and were very responsive.

BluSky Restoration responded very quickly.

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Diego, Aaron, and Andy were great to work with. Diego arrived on the day we scheduled and completed the work in a timely fashion His main concerns were that he did the work correctly and that we were happy with the results. The entire team was very professional.

They were wonderful to work with