Overall, working with Bennett has been great. Anytime a friend asks about our renovations, we let them know how happy we are, and always offer to share their contact info.

Bennett Builders & Remodelers was absolutely wonderful to work with from beginning to end. They were accommodating to everything that happened.

Fair value, great service and communication. Great build quality and professional. Would recommend to anyone looking to build a house or remodel.

Recognized Staff Member

Recognized Staff Member - Both Sean and Tim were very helpful and flexible given that we were living 2.5 hours away when the build was occurring. Willing to meet on Saturdays and after hours if need be to work with our schedule.

Additional Comments

Additional Comments - Because of our great experience, we are getting a quote from Bennett Builders to finish our basement. Very satisfied with everything on the house build! Was a really great experience.

I would absolutely recommend Bennett Builders and Remodelers. They are a local, family-owned company with a history of quality craftmanship, and the home they built for us is just what I wanted.

Areas of Satisfaction

Areas of Satisfaction - The quality of the workmanship, from design to construction, is wonderful. Tim and the construction manager were responsive to our questions and concerns. Choosing the finishes was easy and enjoyable because of the long-term relationships Bennett has with suppliers. The entire process moved in a logical fashion.

We've already recommended Bennett twice; once to a friend who selected Bennett for a primary bathroom remodel and to another friend for an estimate for an extensive home renovation.

Communication

Communication - Communication between Bennett during construction, through the construction manager Jim, and our family was very good. He did a very good job clearly explaining where we were in the process, what was coming next, any key decisions we needed to make, potential roadblocks and how we could move past them.

Problem Resolution

Problem Resolution - Very proactive communication and approach to solving problems as they arose.

Recognized Excellence

Recognized Excellence - Jim Krueger - excellent project management and communication frequency and detail. Dave Gerace - Very clear communication and conscientious to ask when okay to perform loud work while our newborn son was napping. Nate (Permanent Flooring) - great attention to detail in all tile work and did an excellent job; a true craftsman. Al (Permanent Flooring) - very focused on getting the flooring installed the right way at the outset and followed-up with repairs as necessary. Jim Carney - kind, conscientious, hard-working and tidy. Jim did a nice job prepping the job site and showed he cared through attention to detail.

Recognized Staff Member

Recognized Staff Member - Bob was our foreman, he was amazing.

Additional Comments

Additional Comments - We had a great experience. Our project is wonderful.

Absolutely, the Bennett team did a great job for us and we will be using them again.

Beautiful work. Competitive prices. They put in every effort to give me what I wanted/needed.

Professional & Organized

Professional & Organized - Good communication with team lead.

Quality of Workmanship

Quality of Workmanship - Like out of a magazine.

Recognized Staff Member

Recognized Staff Member - Greg Speicher. He can do anything.

Areas of Satisfaction

Areas of Satisfaction - They met my expectations in every way. They exceeded my expectations in that my new enclosed porch is much nicer than I had anticipated. Also, the helpfulness and accommodating attitudes of the work crew were more than I expected.

I would absolutely recommend them.

Punchlist

Punchlist - They went above and beyond.

Schedule

Schedule - They finished it earlier than what was anticipated based on what I needed. You don't usually hear that.

Construction Manager

Construction Manager - His name was Greg. They are my buddies now. These guys were so awesome.

Recognized Staff Member

Recognized Staff Member - Tim, Greg, and Greg did a great job.

Areas of Satisfaction

Areas of Satisfaction - Everything was personalized. The timing was impeccable. Their communication has always been on point. I love my house.

Additional Comments

Additional Comments - There is no question that I would hire them again if I needed anything.

Design

Design - Outstanding design, exactly what we wanted.

Quality of Workmanship

Quality of Workmanship - Every tradesman associated with our master bathroom remodel was top of the line

Salesperson

Salesperson - Tim, professional, knowledgeable and helpful suggestions and solutions

Areas for Improvement

Areas for Improvement - no suggestions--will use BB&R again

Quality of Workmanship

Quality of Workmanship - Dave as a subcontractor did an amazing job on all the various project he had to tackle. From framing in the bathroom to floating drywall and plaster he showed an attention to detail that was unparalleled and it make for an excellent outcome.

Salesperson

Salesperson - Not sale-zy or high-pressure in the slightest - Dan was not a sales person in the slightest. Highly knowledgeable and approachable he took the time to make sure we understood what we were getting into and was flexible when we made changes or were wishy-washy.

Recognized Staff Member

Recognized Staff Member - Jim was an excellent, prompt and committed construction manager. He worked to develop a good and trusting relationship with us, was friendly to our kids, and committed to the overall success of the project. He was transparent when items came up that could lead to unforeseen costs and fair in talking us through our options.

We would recommend Bennett Builders to everyone in our Rocky River neighborhood. They were able to take a 1930s colonial and open in up in a way that made it much more useable for our family of six! They were timely, professional, and everything looks fantastic. We couldn't be happier that we chose to work with them!

Recognized Staff Member

Recognized Staff Member - We would like to recognize Bob, our construction manager who was fabulous. He always had the best attitude and had a perfect mix of professionalism and fun! He is definitely an asset to your company. He took every one of our comments or suggestions seriously and handled problems quickly and with good solutions. He was fantastic!! We would also like to recognize Dan Bennett who was wonderful to work with. He was able to make things happen in an honest straightforward way and worked with us to smooth over any issues. He makes Bennett Builders a great company!!

Areas of Satisfaction

Areas of Satisfaction - The timeline of our project from start to completion was insane!! They worked so fast and every day there was someone here doing something. All of the neighbors were so impressed. We have some long term goals to save for our upstairs and we will definitely be using Bennett Builders again and recommending them to our friends and family.

Recognized Staff Member

Recognized Staff Member - The whole team was great - were part of the family for a few months while the project was going on. Appreciate all the understanding working around the house that could get busy at times with comings/goings and the kids.

Areas of Satisfaction

Areas of Satisfaction - Communication and responsiveness was great - I appreciated the ability to text Greg H and work through that. Very responsive and upfront in communicating everything from schedule to product selection to our questions on finishes/punch list.

Recognized Staff Member

Recognized Staff Member - JIm (project mgr) and Chris (plumber) were very skilled and informative.

Areas of Satisfaction

Areas of Satisfaction - Everything was well done

Additional Comments

Additional Comments - The whole project was positive from begin to end.

Bennett Builders is an extremely reputable company! I could recommend them to anyone and am very happy with how my kitchen remodel turned out.

Design

Design - The interior decorator drew up many designs and layouts and we were able to chose our favorite and even blend two designs! The 3d models were very helpful to envision our future kitchen.

Schedule

Schedule - The online calendar was very efficient and helpful to see when each step of our project would get completed.

Salesperson

Salesperson - Terry walked us through the process and met with us multiple times before we committed to explain the reno options and answer all of our questions.

Excellent communication regarding the project, timeline and materials.

They've done three major projects for us and all have won awards.

Despite labor and material shortages that were beyond Bennet's control, the project was completed to our satisfaction.

The project was completed with high quality, it was done on time. When the said something would be completed, it happened. Great customer service and professional!

We've completed multiple projects with Bennett and I am satisfied.

Working with Bennett Builders to remodel our master bathroom was a pleasure. Everyone we dealt with was professional and communicated well with us throughout the project. They were able to offer opinions on design without being overbearing and allowing us to make the room exactly how we wanted it. Any minor issues that arose were handled quickly and efficiently. We love our new bathroom and would recommend Bennett Builders to anyone!

Start to finish, Bennett was professional, consistent, timely, organized, and on schedule. We have already recommended Bennett to multiple friends, co-workers, and neighbors.

Friendly staff and comfortable leaving them in our home.

I really enjoy using Bennett Builders for the last 2 projects I had done. Any questions,concerns,problems, taken care of quickly

From the initial meeting, everyone that I worked with at Bennett was wonderful to work with. Over the course of 18 months we vetted 7 different contractors before deciding to go with Dan. He was the only person willing to give us a ballpark estimate before signing a design agreement and actually stayed within the bounds of that first number even with several add-ons at the end. Throughout the whole process, the communication was top-notch and we were always clear about where we were on the timeline.

Everything we asked for was implemented into the kitchen design. They listened and had a wonderful crew on each section of the job.

We have already...many times

Terry, Bob and Mike were a pleasure to work with and we are very pleased with the completed project. Would highly recommend.

Very professional and approachable on any concerns

When I used Bennett Builders & Remodelers, it seems like they were in some kind of transition. The timing of my project was not good for Bennet Builders. They had the opportunity to make changes to personnel and employees and that is why I would give them 1 star. They took on more than they should have. Unfortunately my project suffered.

We really appreciated the constant communication form Bennett. From the initial consult to walk through, and they have been wonderful! Bob was very organized and professional. It was done ahead of schedule and we would used them again!

Areas of Satisfaction

Areas of Satisfaction - Sometimes it's hard to visualize what a final remodel will look like until it comes together. They were good at helping us make good selections that compliment each other. The final product was above our expectations.

Additional Comments

Additional Comments - We have already referred you to neighbors and friends. People come over and notice a dramatic change in the remodel. We are really excited to share it with others when they come to visit and are seeing it for the first time. We are very pleased with the way it turned out.

Additional Comments

Additional Comments - Having not gone through a major remodel before, I was quite pleased to find a company like Bennett that was very professional and knew what they were doing. They know the codes of the city with electrical and plumbing work. Everything was brought to where it should be. The kitchen was an original kitchen from the late 1950's. I wrote Dan a "thank you" note for bringing my HGTV kitchen to the 21st century!

Recognized Staff Member

Recognized Staff Member - Dan Bennett was great to work with and was quick to respond to all of our questions!

I've already given their name to three friends, and I really hope that they use Bennett!

Areas of Satisfaction

Areas of Satisfaction - They met or exceeded expectations in their attention to detail and their professionalism.

Areas of Satisfaction

Areas of Satisfaction - Being responsive to our needs to get back into the house. We had an exceptional circumstance that required us get in sooner than when the house was slated to be finished. Bob/Terry and their team rallied to get our job done ahead of schedule to meet our needs! Thank you so much

Additional Comments

Additional Comments - We would, and have recommended Bennett to our friends and family. First class experience all around.

Areas of Satisfaction

Areas of Satisfaction - Schedule. They told us they would make schedule but we didn’t believe it until we saw it. And they sure did. We know so many others who didn’t go with Bennett with major schedule delays. They are true to their word and if there are any issues they communicate and frequently. We were very pleased with our “on time delivery”.

Additional Comments

Additional Comments - Thrilled with all aspects of the experience: the work, communication and team of workers were superb. Would highly recommend Bennett Builders for indoor/outdoor home improvement projects.

In my profession as a Civil/Structural Engineer, I always find it a pleasure to complete a project when working with high quality contractors. I very much enjoyed working with Bennett Buildiers to build my family's home. Our whole family was very pleased with the results.

From beginning to end it was great to work with these guys!

They are very detail oriented, and have a very strong grasp on builder quality.

Quality of Workmanship

Quality of Workmanship - I don't think you can get a better built house in all of Ohio. The house is a showpiece, and it won the Ohio Home Builders Association 2017 Best Custom Home award!

Value

Value - Excellent quality of workmanship everywhere. My neighbors and even strangers are all impressed with the quality of my home.

Recognized Staff Member

Recognized Staff Member - Bob and Phil carney

Additional Comments

Additional Comments - Overall we were happy with Bennett Builders

Did not clean up well or care for items inside house. Did not lock doors on numerous occasions.

Recognized Staff Member

Recognized Staff Member - Bob Carney - Excellent PM!

He did not deliver as promised.He took advantage of our lack of experience and knowledge regarding the project.
He certainly is operating his business based on past glory,

Recognized Staff Member

Recognized Staff Member - We loved Greg Speicher! He was incredibly helpful and an awesome personality. We loved that he took pride in his work and offered great suggestions!

Areas of Satisfaction

Areas of Satisfaction - Our finished project is wonderful and we love the space. We really enjoyed the people who worked on our space. Everyone was friendly and respectful. Employees made us feel safe.

Terry Bennett was a patient and accomodating builder to work with.

We started our office renovation and then the Covid-19 hit. However, Bennett Builders pulled through and got it done! We're so happy with the work that was done.