Belfor - Reno was super responsive to my calls and texts and emails. When there's water damage you want someone there mitigating the water damage ASAP. I'm so appreciative for Belfor's prompt response and action in working on my condo.
After another huge contractor in town dumped my flooded kitchen after 7 months.. Belfor stepped in and had it done in 3 months. Entire kitchen flooded. the other company left me with lies, distrust, more damage, and plywood. The only thing they left in tact was the fridge. All the guys were polite, respectful, on time. Nothing is ever perfect in these cases..but they come damn close. Especially as I was facing surgeries and had limited movement.
Belfor switched project managers on us in the middle of the project. We didn't know that was happening. Even before that, there wasn't good communication between us and the project management team. There were some good workers. The fact that we were not kept informed was somewhat of a problem.
Excellent service on my rebuild from Belfor. My project manager Rowan was responsive and attentive on every step of the rebuild process. Returned every call, contacted me daily with updates.
I have been out of my house since the first of August 2021. They just go work one or two days at a time and that is it. They said they don't have workers. That is their excuse. I wouldn't recommend them.
I would never, ever recommend them. They totally screwed me. Everything they touched turned to crap. They did not follow up or communicate.
They do poor work and don't follow through. I'm very dissatisfied after my mother paid for 40 or 50 years and had one claim. It was such a nightmare from day one and took 6-7 months. I would never recommend them for anything.
I would not recommend them to someone I did not life.
Originally time frame was five days. Took 6 months. Numerous no call no show on scheduled work days. Took days to return phone calls if returned at all. Worst experience ever. I took days off work for these guys to work on house and would not show up.