Employees were not respectful of our property. They damaged our railing, but did give us credit. It took them weeks to complete job. I had Sandra, Manager of Dept call me once and then would not follow up or speak with me, even thru email. The Program Manager Jay traded us out to another person because he did not want to "deal with us". We were told by Jasmine that she was personally bringing us a gift card for all the trouble we went thru, we never heard from her again. Finally, when we had heavy rain, we found nails and roofing pieces stuck in some of our gutters, and flowing out of others. Very poor workmanship.
Poor communication throughout most of the process. I was not impressed with the quality of the work, expected more from a company in business for over 20 yrs. One month to date since completed and still waiting for some minor touchups.
Organized, timely, and quality work
organized. on schedule. completed job in one day.
Did what they promised and worked fast and took their time to deal with insurance even after the job was finished