Fantastic job from start to finish. 100% satisfaction.
Areas Of Satisfaction - From start to finish we were very satisfied.
Current Referrals - My sister
Recognized Excellence - Each member we had contact with was fantastic.
Additional Comments - Would highly recommend your company to anyone looking for your services.
Areas Of Satisfaction - Amazed at how fast and accurate the work was done.
Recognized Excellence - Rick was absolutely amazing to work with. Grateful for his knowledge and patience with explaining every detail with a roof replacement.
Areas Of Satisfaction - They were careful with my landscaping. Which was a concern.
Recognized Excellence - Yes Derek, the Foreman and my initial contact with Rick. Thank you both
Additional Comments - All I all very good value and a pleasant experience. Thank you
Areas Of Satisfaction - All areas met or exceeded expectations
Recognized Excellence - Yes! The entire Beantown team. All were a pleasure to deal with and very professional.
Additional Comments - When we were searching for a home renovation contractor we had a feeling Beantown Home Improvements was the right choice for us. And they certainly came through in all aspects of our window, siding and decking projects. We will definitely be using Beantown again and recommend them to anyone in need of the services they provide.
Recognized Excellence - The entire crew was wonderful for the entire project! They were so kind to my children and just all around lovely!
The quality is excellent, and the roof looks unbelievable.
Areas For Improvement - They did not fall short of my expectations.
Areas Of Satisfaction - The roof installation met/exceeded my expectations.
Recognized Excellence - I would like to recognize the project manager, Derek.
Additional Comments - I'm just overwhelmed with how nice the roof looks. It's great.
Communication - They were wonderful.
Areas For Improvement - There was only one thing I questioned, but they came right back to fix it. They didn't fall short in any.
Areas Of Satisfaction - The whole thing is wonderful. The house looks amazing now.
Recognized Excellence - In all areas, from the first phone call, to the end, they were all great.
Communication - From initial contact through completion this company was above most of the competition in communicating. Most just made an estimate from satellite photos and emailed me the estimate.
Areas Of Satisfaction - Outstanding presentation of everything you need to know about roof installation, permiting, OSHA requirements, building code requirements and materials. Given that roof replacement is ripe for a scam, this thorough presentation allayed my fears. I can't tell you how many people I have had walk up to my door trying to sell me a new roof.
Only company that looked in attic for any problems
Would definitely recomend and have already before this survey
Areas Of Satisfaction - They showed up when they said they would! They did great work on the house They did what they said they would They cleaned up like a job site should be And they asked if everything was done to satisfaction
Areas For Improvement - Very happy with all of the work!
Likely To Refer - Would absolutely recommend them
Customer Suggestion - Not at this time.. again it was very positive experience and I like to have people do what they say they would instead of bunch of back and forth BS.
Additional Comments - Happy with their work and would use them in the future!!
The siding that they did looks beautiful. They did a fantastic job
Areas Of Satisfaction - They are always on time and everyone was professional. The communication was fantastic and the quality of work was excellent.
Recognized Excellence - I would like to recognize Jim, the on site manager.
Additional Comments - I was very impressed with the installers. It was very hot that day, and they worked hard and did not take any breaks but lunch. They worked 12 hour days until they completed the project.
I would definitely recommend Beantown. They did an amazing job under the tricky circumstances of our project.
They did a great job.
On time, On budget with problems resolved and even extras thrown in.
We are very pleased with how our project came out. Jim was very responsive to our requests and his crews were skilled and professional.
Offered ideas and options - like gutters w/leave cover. Price is competitive. Stayed in touch as soon as contact made, through the negotiating process, and through competition including final touches and inspection with cell phones and office staff. Workman were courteous, skilled, cleaned up, roof done in two days w/o incident.
I would highly recommend Beantown Home Improvements. Right from the start the entire project went smoothly. We did a lot of research and interviewed with eight roofing companies. Beantown was right in the middle of the price range, not too high and not too low. The thing that set them apart from everyone else was they were the only roofing company to show us the contractors license, the insurance certificate, not one other builder did that. We felt their price was right around the middle of the estimates, we didn’t feel like we were being taken or scammed, we knew they were the right choice. And the roof came out fabulous, it was worth every penny we spent and we have total peace of mind with Owens Corning’s warranty. Go Beantown !
Great overall experience working with Beantown Home Improvements. Great work ethic, quality of materials & speed of installation. Someone was always available to answer questions or concerns.
Additional Comments - Excellent company highly recommend
Beantown, Jim and Derek are great! They answered all our questions and immediately addressed any issues we had, which were very few!
Arrived on time and were very efficient.
They are reasonably priced, explained everything, including the materials. We are happy with them.