About this company
Beantown Home Improvements
BEANTOWN Home Improvements is a family owned and operated business built around "old school" values serving the New England area. In today's day and age where quality, craftsmanship and simple honesty can be tough, if not impossible to find, you need not look any further. Show more
BEANTOWN Home Improvements is a family owned and operated business built around "old school" values serving the New England area. In today's day and age where quality, craftsmanship and simple honesty can be tough, if not impossible to find, you need not look any further.
Our goal is to be up front and honest with every client, earn your respect, and offer outstanding customer service that is second to no one! Simple right? We think so! Sadly we hear time and time again how a consumer reached out to a business for goods or services only to never hear back or be told that they will respond in 1-2 days with a proposal, only for it to turn into 1-2 weeks! Your time is valuable and we know that. We appreciate the fact that you have a job that needs to be done and you want it done properly and in a timely manner. Hide
Types of work
GuildQuality surveys
Badges
Photos 466
Customer satisfaction
Of 963 customers surveyed, 535 respondedReviews 510
Of 535 respondents, 510 left a reviewRecent reviews
Steve L.
Additional comments
Recognized Excellence
Recognized Excellence - John Fossetti was thorough and explained the process and quote components in an easy to understand manner.
Response
Frank D.
Additional comments
Installation Crew
Installation Crew - The Beantown Home Improvements installation crew was organized and professional. Very much so.
Quality Of Workmanship
Quality Of Workmanship - I am definitely satisfied with the quality of the workmanship.
Response
Michael N.
It was a very positive experience.
Additional comments
Installation Crew
Installation Crew - The installation team were on time and did everything they said they would do.
Shingle Appearance
Shingle Appearance - The shingles look good.
Quality Of Workmanship
Quality Of Workmanship - They were thorough and did a good job cleaning up.
Areas Of Satisfaction
Areas Of Satisfaction - The job was finished ahead of schedule, exceeding my expectations.
Current Referrals
Current Referrals - I had a friend who had them do his work, he was happy with them and that is why I asked them for an estimate.
Recognized Excellence
Recognized Excellence - I want to recognize Rick and Derek for their exceptional service. Rick was very informative and Derek, the project manager, was a good guy and got everything done right on time.
Response
Mark L.
Additional comments
Recognized Excellence
Recognized Excellence - I have worked with beantown several times and their people are the best. John the salesman was very knowledgeable about the roofing replacement process and guided me through it quickly and efficently answering any questions i had. Steve the project manager arrived on time with the crew and they did a great job replacing the roof on the main home and also my shed. The roofing crew was also hard working and made sure the job was done perfectly so i am once again a satisfied customer
Response
Ron G.
Fantastic job from start to finish. 100% satisfaction.
Response
Derek D.
Additional comments
Areas Of Satisfaction
Areas Of Satisfaction - From start to finish we were very satisfied.
Current Referrals
Current Referrals - My sister
Recognized Excellence
Recognized Excellence - Each member we had contact with was fantastic.
Additional Comments
Additional Comments - Would highly recommend your company to anyone looking for your services.
Response
Jennifer M.
Additional comments
Areas Of Satisfaction
Areas Of Satisfaction - Amazed at how fast and accurate the work was done.
Recognized Excellence
Recognized Excellence - Rick was absolutely amazing to work with. Grateful for his knowledge and patience with explaining every detail with a roof replacement.
Response
Kristin G.
Additional comments
Areas For Improvement
Areas For Improvement - They didn't fall short in any area.
Areas Of Satisfaction
Areas Of Satisfaction - They exceeded my expectations.
Recognized Excellence
Recognized Excellence - I would like to recognize Jim Ewell.
Additional Comments
Additional Comments - They were professional, worked longer hours than we thought, and cleaned up well. The crew was very nice.
Response
Coleman T.
Response
Chester Y.
Additional comments
Areas Of Satisfaction
Areas Of Satisfaction - They were careful with my landscaping. Which was a concern.
Recognized Excellence
Recognized Excellence - Yes Derek, the Foreman and my initial contact with Rick. Thank you both
Additional Comments
Additional Comments - All I all very good value and a pleasant experience. Thank you
Response
Christopher R.
Additional comments
Areas Of Satisfaction
Areas Of Satisfaction - All areas met or exceeded expectations
Recognized Excellence
Recognized Excellence - Yes! The entire Beantown team. All were a pleasure to deal with and very professional.
Additional Comments
Additional Comments - When we were searching for a home renovation contractor we had a feeling Beantown Home Improvements was the right choice for us. And they certainly came through in all aspects of our window, siding and decking projects. We will definitely be using Beantown again and recommend them to anyone in need of the services they provide.
Response
Review in Pembroke, MA
Additional comments
Recognized Excellence
Recognized Excellence - The entire crew was wonderful for the entire project! They were so kind to my children and just all around lovely!
Response
Larry H.
The quality is excellent, and the roof looks unbelievable.
Additional comments
Areas For Improvement
Areas For Improvement - They did not fall short of my expectations.
Areas Of Satisfaction
Areas Of Satisfaction - The roof installation met/exceeded my expectations.
Recognized Excellence
Recognized Excellence - I would like to recognize the project manager, Derek.
Additional Comments
Additional Comments - I'm just overwhelmed with how nice the roof looks. It's great.
Response
Jennifer A.
Additional comments
Communication
Communication - They were wonderful.
Areas For Improvement
Areas For Improvement - There was only one thing I questioned, but they came right back to fix it. They didn't fall short in any.
Areas Of Satisfaction
Areas Of Satisfaction - The whole thing is wonderful. The house looks amazing now.
Recognized Excellence
Recognized Excellence - In all areas, from the first phone call, to the end, they were all great.
Response
Review in Plymouth, MA
Additional comments
Communication
Communication - From initial contact through completion this company was above most of the competition in communicating. Most just made an estimate from satellite photos and emailed me the estimate.
Areas Of Satisfaction
Areas Of Satisfaction - Outstanding presentation of everything you need to know about roof installation, permiting, OSHA requirements, building code requirements and materials. Given that roof replacement is ripe for a scam, this thorough presentation allayed my fears. I can't tell you how many people I have had walk up to my door trying to sell me a new roof.
Response
George S.
Only company that looked in attic for any problems
Rich K.
Would definitely recomend and have already before this survey
Additional comments
Areas Of Satisfaction
Areas Of Satisfaction - They showed up when they said they would! They did great work on the house They did what they said they would They cleaned up like a job site should be And they asked if everything was done to satisfaction
Areas For Improvement
Areas For Improvement - Very happy with all of the work!
Likely To Refer
Likely To Refer - Would absolutely recommend them
Customer Suggestion
Customer Suggestion - Not at this time.. again it was very positive experience and I like to have people do what they say they would instead of bunch of back and forth BS.
Additional Comments
Additional Comments - Happy with their work and would use them in the future!!
Response
Review in Abington, MA
The siding that they did looks beautiful. They did a fantastic job
Additional comments
Areas Of Satisfaction
Areas Of Satisfaction - They are always on time and everyone was professional. The communication was fantastic and the quality of work was excellent.
Recognized Excellence
Recognized Excellence - I would like to recognize Jim, the on site manager.
Additional Comments
Additional Comments - I was very impressed with the installers. It was very hot that day, and they worked hard and did not take any breaks but lunch. They worked 12 hour days until they completed the project.
Response
Review in Rockland, MA
I would definitely recommend Beantown. They did an amazing job under the tricky circumstances of our project.
Review in Carver, MA
They did a great job.
Spencer H.
On time, On budget with problems resolved and even extras thrown in.
Matt P.
We are very pleased with how our project came out. Jim was very responsive to our requests and his crews were skilled and professional.
William D.
Offered ideas and options - like gutters w/leave cover. Price is competitive. Stayed in touch as soon as contact made, through the negotiating process, and through competition including final touches and inspection with cell phones and office staff. Workman were courteous, skilled, cleaned up, roof done in two days w/o incident.
Robert R.
I would highly recommend Beantown Home Improvements. Right from the start the entire project went smoothly. We did a lot of research and interviewed with eight roofing companies. Beantown was right in the middle of the price range, not too high and not too low. The thing that set them apart from everyone else was they were the only roofing company to show us the contractors license, the insurance certificate, not one other builder did that. We felt their price was right around the middle of the estimates, we didn’t feel like we were being taken or scammed, we knew they were the right choice. And the roof came out fabulous, it was worth every penny we spent and we have total peace of mind with Owens Corning’s warranty. Go Beantown !
Juliana D.
Great overall experience working with Beantown Home Improvements. Great work ethic, quality of materials & speed of installation. Someone was always available to answer questions or concerns.
GuildQuality
Customer feedback report
