About this company
Beantown Home Improvements
BEANTOWN Home Improvements is a family owned and operated business built around "old school" values serving the New England area. In today's day and age where quality, craftsmanship and simple honesty can be tough, if not impossible to find, you need not look any further. Show more
BEANTOWN Home Improvements is a family owned and operated business built around "old school" values serving the New England area. In today's day and age where quality, craftsmanship and simple honesty can be tough, if not impossible to find, you need not look any further.
Our goal is to be up front and honest with every client, earn your respect, and offer outstanding customer service that is second to no one! Simple right? We think so! Sadly we hear time and time again how a consumer reached out to a business for goods or services only to never hear back or be told that they will respond in 1-2 days with a proposal, only for it to turn into 1-2 weeks! Your time is valuable and we know that. We appreciate the fact that you have a job that needs to be done and you want it done properly and in a timely manner. Hide
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Photos 472
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Satisfaction
Of 1131 surveys sent, 584 were responded toReviews 559
Of 584 respondents, 559 left a reviewRecent reviews
Shawn H.
Beantown Home Improvements did what they said they were going to do, and they did a good job.
Additional comments
Additional Comments
Additional Comments - Beantown Home Improvements is a well run company. There were no glitches. Everything was done the way it should be. They handled everything professionally. I have no problem recommending them to anybody.
Response
Paul N.
From John coming to the house for the estimate and explaining how the job would proceed and answering all our questions to Derrick and his crew completing the exceptional roof job and the cleanup on a very hot day. Derrick kept us updated on the progress of the job throughout the day. I would certainly recommend Beantown for your next roof.
Additional comments
Contractor Knowledge
Contractor Knowledge - John and Derrick explained everything from the ice shield tho the roof vents.
Professional & Organized
Professional & Organized - The crew worked great together.
Communication
Communication - Communicated every step of the way.
Installation Crew
Installation Crew - Had a plan. Crew members new their jobs abd proceeded with minimal direction.
Shingle Appearance
Shingle Appearance - I like the look. Have had many compliments.
Clean & Safe
Clean & Safe - Site was kept clean during the job and the cleanup after was superb.
Value Received
Value Received - Great job for a fair price.
Response
Review in Weymouth, MA
Additional comments
Recognized Excellence
Recognized Excellence - John Fosetti was very thorough in explaining the whole process, products to be used, etc. and left literature with us. None of the other roofing contractors did this.
Response
Dennis S.
The company came when they said they would, worked all day and did a great job cleaning everything up
Additional comments
Shingle Appearance
Shingle Appearance - The roof looks amazing. We've had numerous neighbors comment on the end result.
Response
Review in Carver, MA
Additional comments
Shingle Appearance
Shingle Appearance - The shingles look very nice.
Review in Plainville, MA
Meryle, Rick, and Derek were all friendly, personable, and quick to answer my many questions along the way. The roofing team was in and out quickly. We don’t have a very large home so it wasn’t the biggest project for them, but they got it done hours early and cleaned up exceptionally. Derek and the team took loads of photos on the day, so it was great to see the before and after up close.
Additional comments
Shingle Appearance
Shingle Appearance - Roof looks great
Schedule
Schedule - Done even sooner!
Recognized Excellence
Recognized Excellence - Rick Varner was fantastic. He came in January for an inspection/sales pitch when we were considering redoing our roof with you. We ultimately decided to wait due to external factors. When he came back 5 months later when we finally decided to do it, he was ready and available to answer any questions, but didn’t needlessly go through the whole inspection of the roof & attic and sales pitch again. He had the information saved from last time and was ready to go. He also did a great job of helping color match the shingles to our detached garage which we didn’t have redone.
Response
Cheryl Y.
Additional comments
Shingle Appearance
Shingle Appearance - Yes, and love the color of the shingles. Blue
Areas Of Satisfaction
Areas Of Satisfaction - Great service, all my expectations were met.
Recognized Excellence
Recognized Excellence - Derek and his crew were great. Hard workers.
Response
Daniel S.
Additional comments
Recognized Excellence
Recognized Excellence - Rick and Derek were great to work with!
Ken A.
Additional comments
Recognized Excellence
Recognized Excellence - Derek was a great guy with whom to work, very knowledgeable and informative. I am extremely satisfied with the his work and that of his entire crew.
Review in Bridgewater, MA
Shingle Appearance
Shingle Appearance - They offered a variety of colored shingles to compliment my home
Review in Plymouth, MA
Beantown Home Improvements had great customer service and were extremely military-friendly.
William B.
Additional comments
Shingle Appearance
Shingle Appearance - Everything looks great
Areas For Improvement
Areas For Improvement - Met all my expectations
Areas Of Satisfaction
Areas Of Satisfaction - I was very pleased with care taken to protect the plants and area surrounding the work site.
Nicholas G.
Additional comments
Areas Of Satisfaction
Areas Of Satisfaction - Above expectations (not just saying that)
George A.
I would absolutely recommend them. Derek was very easy to deal with and talk to.
Additional comments
Shingle Appearance
Shingle Appearance - Very happy with the color choice
Julia A.
Absolutely the best! I have had roofs replaced in my previous home many times and I can say this is the best. I don’t think anyone else can beat their 50 year warranty.
Additional comments
Communication
Communication - The owner, Jim Delprete, was very helpful in supervising the project and answering any questions I had. The salesman Rick Varner gave an excellent presentation.
Shingle Appearance
Shingle Appearance - I am extremely pleased with the quality and look of my new roof. Every step of the way was professional and carefully explained to me. I highly recommend Beantown Home Improvements.
Areas Of Satisfaction
Areas Of Satisfaction - Communication was excellent. My roof was surprisingly completed in one day which included the replacement of about 12 pieces of plywood and installation of a solar fan and outlet for a bathroom fan. And most important: I love the color “harbor blue” which I selected to match my shutters.
Recognized Excellence
Recognized Excellence - Rick Varner the salesman should be commended for his excellent presentation.
Review in Buzzards Bay, MA
Their level of professionalism was great. They did an outstanding job with the work.
Additional comments
Areas For Improvement
Areas For Improvement - There are no areas where they fell short,.
Areas Of Satisfaction
Areas Of Satisfaction - They met my expectations.
Recognized Excellence
Recognized Excellence - Derek, Rick the salesmen, and the entire crew were incredible.
Additional Comments
Additional Comments - In the initial phase of getting the roof, Beantown Home Improvement was the only company that presented the roofing project in a professional manner. They gave details on what they would do and what to expect. That went a long way.
Janet M.
They did professional work and had great communication.
Additional comments
Areas For Improvement
Areas For Improvement - They did everything right as far as I'm concerned.
Areas Of Satisfaction
Areas Of Satisfaction - The scheduling, consultations, and scheduling of the roof installation met my expectations.
Recognized Excellence
Recognized Excellence - The whole team had exceptional service. The crew was there all day. They just kept going, despite the weather.
Holly W.
Every one worked professionally and fully communicative.
Additional comments
Contractor Knowledge
Contractor Knowledge - Very efficient and thoroughly helpful explaining everything
Shingle Appearance
Shingle Appearance - Very satisfied with everything.
Areas Of Satisfaction
Areas Of Satisfaction - Everything met my expectations.
Recognized Excellence
Recognized Excellence - Jim DelPrete
Additional Comments
Additional Comments - Completely satisfied
Ed M.
On time. Professional, kept me appraised as each section of the job was progressing.
Additional comments
Shingle Appearance
Shingle Appearance - 5 star
Areas Of Satisfaction
Areas Of Satisfaction - Everything
Response
Scott Z.
They are very easy to work with.
Review in Halifax, MA
Additional comments
Areas Of Satisfaction
Areas Of Satisfaction - The customer service, quality of product, and timely installation met my expectations.
Response
Sharon S.
Additional comments
Contractor Knowledge
Contractor Knowledge - Derek explained to me everything that would be done to my roof and after the roof was completed, he explained everything that they found and what was done.
Communication
Communication - Both the contractor and sales person thoroughly explained everything on the contract that I signed.
Clean & Safe
Clean & Safe - When finished the crew thoroughly cleaned up around my house so the yard looked like nothing had ever been done.
Areas For Improvement
Areas For Improvement - Beantown did an exceptional job!
Recognized Excellence
Recognized Excellence - Derek and Rick (who I think was the salesman)
Response
Review in Lakeville, MA
No doubts to recommend to friends and family.
Additional comments
Contractor Knowledge
Contractor Knowledge - Had concerns about my skylights because no trim around inside. Contractor assured me he could fit them .They came out perfect.
Professional & Organized
Professional & Organized - Beantown is on time throughout the project for estimate very knowledgeable. Explains everything they have to offer in detail and what to expect. Contract process is detailed and simple. Installation was flawless. They deliver what they tell you at the time of the estimate.
Communication
Communication - Beantown communicates from my first phone call to the project completed. They also followed up with all warranties and tax rebates and thank for choosing them for my project.
Installation Crew
Installation Crew - The Crew are professionals. Work ethics are unmatched, like a well oiled machine. Each crew member new there job and treated my property with respect.
Shingle Appearance
Shingle Appearance - Better that expected. Makes home look new again.
Quality Of Workmanship
Quality Of Workmanship - They use quality products and care about their work
Clean & Safe
Clean & Safe - Throughout the project they are cleaning and leave the property how they found it.
Areas Of Satisfaction
Areas Of Satisfaction - Insulation of my skylights
Recognized Excellence
Recognized Excellence - Rick Varner, for estimate and contract. Derek and crew for installation of roof and a perfect job on skylights.
Additional Comments
Additional Comments - Will not hesitate to call for next project
Response
Review in Kingston, MA
The company was prompt and detailed. The work and follow-through was good. They checked in with us constantly and were thorough.
Additional comments
Areas For Improvement
Areas For Improvement - The company did not fall short of expectations.
Areas Of Satisfaction
Areas Of Satisfaction - The company met expectations with the communication after the quote. I was contacted by the job site foreman. He gave me a list of what to expect. Carried our everything as expected. It was a good experience.
Current Referrals
Current Referrals - I have already referred my co-worker.
Recognized Excellence
Recognized Excellence - John provided exceptional service.
Response
Review in North Easton, MA
The project was completed in a very efficient way. It started on schedule and was done in one and half days. Areas around the house were cleaned meticulously. Nothing was damaged during the project, including the driveway (the dumpster on 4 tires and a stand was great). We are very pleased with the roof replacement results.
Additional comments
Professional & Organized
Professional & Organized - The team fixed many problems created by the original roofer 25 years ago: the roof was leaking for 25 years due to missing flashing; 2 bathrooms exhausts were erroneously left inside the attic.
Shingle Appearance
Shingle Appearance - The onyx black shingles on the roof look very beautiful.
Response
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