About this company
Beantown Home Improvements
BEANTOWN Home Improvements is a family owned and operated business built around "old school" values serving the New England area. In today's day and age where quality, craftsmanship and simple honesty can be tough, if not impossible to find, you need not look any further. Show more
BEANTOWN Home Improvements is a family owned and operated business built around "old school" values serving the New England area. In today's day and age where quality, craftsmanship and simple honesty can be tough, if not impossible to find, you need not look any further.
Our goal is to be up front and honest with every client, earn your respect, and offer outstanding customer service that is second to no one! Simple right? We think so! Sadly we hear time and time again how a consumer reached out to a business for goods or services only to never hear back or be told that they will respond in 1-2 days with a proposal, only for it to turn into 1-2 weeks! Your time is valuable and we know that. We appreciate the fact that you have a job that needs to be done and you want it done properly and in a timely manner. Hide
Types of work
GuildQuality surveys
Badges
Photos 472
Satisfaction
Of 1116 surveys sent, 578 were responded toReviews 552
Of 578 respondents, 552 left a reviewRecent reviews
Dennis S.
The company came when they said they would, worked all day and did a great job cleaning everything up
Review in Plainville, MA
Meryle, Rick, and Derek were all friendly, personable, and quick to answer my many questions along the way. The roofing team was in and out quickly. We don’t have a very large home so it wasn’t the biggest project for them, but they got it done hours early and cleaned up exceptionally. Derek and the team took loads of photos on the day, so it was great to see the before and after up close.
Review in Plymouth, MA
Beantown Home Improvements had great customer service and were extremely military-friendly.
George A.
I would absolutely recommend them. Derek was very easy to deal with and talk to.
Julia A.
Absolutely the best! I have had roofs replaced in my previous home many times and I can say this is the best. I don’t think anyone else can beat their 50 year warranty.
Review in Buzzards Bay, MA
Their level of professionalism was great. They did an outstanding job with the work.
Janet M.
They did professional work and had great communication.
Holly W.
Every one worked professionally and fully communicative.
Ed M.
On time. Professional, kept me appraised as each section of the job was progressing.
Additional comments
Shingle Appearance
Shingle Appearance - 5 star
Areas Of Satisfaction
Areas Of Satisfaction - Everything
Response
Scott Z.
They are very easy to work with.
Review in Halifax, MA
Additional comments
Areas Of Satisfaction
Areas Of Satisfaction - The customer service, quality of product, and timely installation met my expectations.
Response
Sharon S.
Additional comments
Contractor Knowledge
Contractor Knowledge - Derek explained to me everything that would be done to my roof and after the roof was completed, he explained everything that they found and what was done.
Communication
Communication - Both the contractor and sales person thoroughly explained everything on the contract that I signed.
Clean & Safe
Clean & Safe - When finished the crew thoroughly cleaned up around my house so the yard looked like nothing had ever been done.
Areas For Improvement
Areas For Improvement - Beantown did an exceptional job!
Recognized Excellence
Recognized Excellence - Derek and Rick (who I think was the salesman)
Response
Review in Lakeville, MA
No doubts to recommend to friends and family.
Additional comments
Contractor Knowledge
Contractor Knowledge - Had concerns about my skylights because no trim around inside. Contractor assured me he could fit them .They came out perfect.
Professional & Organized
Professional & Organized - Beantown is on time throughout the project for estimate very knowledgeable. Explains everything they have to offer in detail and what to expect. Contract process is detailed and simple. Installation was flawless. They deliver what they tell you at the time of the estimate.
Communication
Communication - Beantown communicates from my first phone call to the project completed. They also followed up with all warranties and tax rebates and thank for choosing them for my project.
Installation Crew
Installation Crew - The Crew are professionals. Work ethics are unmatched, like a well oiled machine. Each crew member new there job and treated my property with respect.
Shingle Appearance
Shingle Appearance - Better that expected. Makes home look new again.
Quality Of Workmanship
Quality Of Workmanship - They use quality products and care about their work
Clean & Safe
Clean & Safe - Throughout the project they are cleaning and leave the property how they found it.
Areas Of Satisfaction
Areas Of Satisfaction - Insulation of my skylights
Recognized Excellence
Recognized Excellence - Rick Varner, for estimate and contract. Derek and crew for installation of roof and a perfect job on skylights.
Additional Comments
Additional Comments - Will not hesitate to call for next project
Response
Review in Kingston, MA
The company was prompt and detailed. The work and follow-through was good. They checked in with us constantly and were thorough.
Additional comments
Areas For Improvement
Areas For Improvement - The company did not fall short of expectations.
Areas Of Satisfaction
Areas Of Satisfaction - The company met expectations with the communication after the quote. I was contacted by the job site foreman. He gave me a list of what to expect. Carried our everything as expected. It was a good experience.
Current Referrals
Current Referrals - I have already referred my co-worker.
Recognized Excellence
Recognized Excellence - John provided exceptional service.
Response
Review in North Easton, MA
The project was completed in a very efficient way. It started on schedule and was done in one and half days. Areas around the house were cleaned meticulously. Nothing was damaged during the project, including the driveway (the dumpster on 4 tires and a stand was great). We are very pleased with the roof replacement results.
Additional comments
Professional & Organized
Professional & Organized - The team fixed many problems created by the original roofer 25 years ago: the roof was leaking for 25 years due to missing flashing; 2 bathrooms exhausts were erroneously left inside the attic.
Shingle Appearance
Shingle Appearance - The onyx black shingles on the roof look very beautiful.
Response
Victoria D.
They provided great customer service.
Additional comments
Areas Of Satisfaction
Areas Of Satisfaction - They both met and exceeded my expectations.
Recognized Excellence
Recognized Excellence - I would like to recognize the owner, Jim and Derrick. All of them great, but I worked closely with Jim and Derrick more so.
Additional Comments
Additional Comments - I am a very happy customer.
Response
Jim W.
Beantown does an excellent job. They are great workers and did a wonderful job finishing the roof on time. Overall, they did a great job.
Lindsay M.
Debra Z.
Overall best company and crew. Very knowledgeable and professional. I will most definitely recommend Beantown home improvements to my family and friends
Additional comments
Areas For Improvement
Areas For Improvement - Beat my expectations
Areas Of Satisfaction
Areas Of Satisfaction - Quality of workmanship. Knowledge. Very courteous. Clean. Overall best company and crew
Recognized Excellence
Recognized Excellence - John and Derik. Great guys
Additional Comments
Additional Comments - The best around
Response
Brian C.
They did an excellent job from start to finish.
Steve L.
Additional comments
Recognized Excellence
Recognized Excellence - John Fossetti was thorough and explained the process and quote components in an easy to understand manner.
Response
Frank D.
Additional comments
Installation Crew
Installation Crew - The Beantown Home Improvements installation crew was organized and professional. Very much so.
Quality Of Workmanship
Quality Of Workmanship - I am definitely satisfied with the quality of the workmanship.
Response
Michael N.
It was a very positive experience.
Additional comments
Installation Crew
Installation Crew - The installation team were on time and did everything they said they would do.
Shingle Appearance
Shingle Appearance - The shingles look good.
Quality Of Workmanship
Quality Of Workmanship - They were thorough and did a good job cleaning up.
Areas Of Satisfaction
Areas Of Satisfaction - The job was finished ahead of schedule, exceeding my expectations.
Current Referrals
Current Referrals - I had a friend who had them do his work, he was happy with them and that is why I asked them for an estimate.
Recognized Excellence
Recognized Excellence - I want to recognize Rick and Derek for their exceptional service. Rick was very informative and Derek, the project manager, was a good guy and got everything done right on time.
Response
Mark L.
Additional comments
Recognized Excellence
Recognized Excellence - I have worked with beantown several times and their people are the best. John the salesman was very knowledgeable about the roofing replacement process and guided me through it quickly and efficently answering any questions i had. Steve the project manager arrived on time with the crew and they did a great job replacing the roof on the main home and also my shed. The roofing crew was also hard working and made sure the job was done perfectly so i am once again a satisfied customer
Response
Ron G.
Fantastic job from start to finish. 100% satisfaction.
Response
GuildQuality
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