Timely, easy to work with, a job done well (roof and siding), and a follow up afterwards to ensure everything was fine. The entire process went as planned, and just as it had been described to me beforehand. Very satisfied.
I am very satisfied with their work. I had a major renovation that I could not have done without them.
Aaron and team kept me up to date on all aspects of the repairs. Very professional.
Bay Brothers is an A-plus company.
Bay Brothers Co. was very professional, courteous and knowledgeable for my project
Very satisfied and would use them again.
I am glad that I picked them.
My job was perfect; we're pleased with it.
Bay Brothers Co. Renovation & Repair did a great job.
Bay Brothers was easy to work with, and my roof looks great.
They were very professional, lived up to their word and they came through on the referral.
The completed work was excellent. Work was not completed on time as promised. There were many weather related delays and work crew not showing up as agreed to.
Ben and his crew did a great job of communicating. The work quality was great. They helped me get through the process of the insurance claim.
They were excellent in everything they did! Everything was great from the first time I met with them, to when they finished the job. They exceeded all my expectations!
All of them! Austin, Aaron and Josiah were great!
Josiah provided exceptional service.
I am happy with the job. If I do have anymore projects, I will reach out to them.
I am the most satisfied with the work and the craftsmanship on the siding and roof.
It's a wonderful company and I would recommend them!
It was a pleasure to meet them. The work is spectacular!
All work (administrative and labor) was executed professionally and beautifully.
I was most satisfied that they were prompt, knowledgable, and did what they said they were going to do.
Bay Brothers Co. Renovation & Repair fell short of my expectations a little bit during the cleanup. There was a couple of things they left and could have done a little better. When I read the agreement it said it was not responsible for the shrubberies. I thought things could have been left tidier.
I was most satisfied with the representative that dealt with me. If I told him I didn't like or didn't agree with something he went back and got me an answer. He did everything he could to make things right.
I would like to recognize Roque Funtez for his exceptional service.
I was most satisfied with the work, it was done efficiently and fast.
I really found them to be so professional and enlightening! They are really nice guys and I hope to do business with them in the future.
The whole experience was enlightening. They were exception, I talked to them Monday and by Wednesday it was done. I wasn't even here and they did a fine job. They came back to show me the job and they were honest! I really didn't mind, giving them my money! It's hard to find people now days, you can trust and I found them enlightening!
Austin and Josiah was extremely nice!
Bay Brothers not only do a quality job but do a quality follow-up job.
I guess it would be the price. I always want a better deal, that's just the consumer in me. Otherwise, it was fantastic! I didn't have any complaints.
The overall process was timely, patient, and on point.
I've already given them one person a couple of weeks ago. I'm waiting for them to tell me how fantastic their job was.
Aaron did a fantastic job! I was impressed. A couple of the brothers came and I don't know their names, but everybody was great.
I'm glad they came and did my service!
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Bay Brothers Co. Renovation & Repair as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys