They did a great job, at a good price.
great company
Areas Of Satisfaction - installation, it was refreshing to see a craftsman at work
Recognized Excellence - Chris and kevin
Current Referrals - my sister
Improvement Suggestion - no
Personal Message - great job and thanks
Areas Of Satisfaction - I am satisfied with all of it!
Recognized Excellence - They were all just wonderful!
Personal Message - Keep up the good work!
Areas Of Satisfaction - I was satisfied with the looks.
Recognized Excellence - I would like to recognize Stephanie Morgan.
Areas Of Satisfaction - My showers and sinks are so beautiful. People that come for visits are amazed of how beautiful my bathrooms are. I am very satisfied.
Recognized Excellence - Stephen Taylor was so kind and understanding of what I expected to be done. I gave a list of people and phone #
Personal Message - Thank you
I really love it! It is very convenient. I love the way it turn out.
Areas Of Satisfaction - The way it turned out. It turned out very well. I was pleased with the people that did it and came out.
Recognized Excellence - The young man that put it in. I would also like to recognize the young man that came out after the older gentleman came. I do not know his name.
Personal Message - I am very pleased and they have a good crew.
Areas Of Satisfaction - They did a fine job and the tub works good and we are satisfied.
Recognized Excellence - No not really.
Improvement Suggestion - No.
The Installer was excellent.
Work Done Right - He had to come back, and fix the job, but then did a great job.
Areas Of Satisfaction - The new shower is much easier for my 84 year old mother, to get in and out.
Recognized Excellence - The Installer, did a great job. He had to come back, to fix a few things, but he was super polite, and helpful.
Personal Message - Everything was good.
Their work wasn't great.
Areas Of Satisfaction - I was satisfied with the customer service and them keeping us notified throughout the installation.
Recognized Excellence - All of them were fantastic.
Personal Message - Thank you for the great service.
Additional Comments - Keep doing what you do.
Work Done Right - The door wouldn't open fully, and they had to come back to fix it.
Areas Of Satisfaction - The follow up, because they did get it the way we wanted.
Recognized Excellence - Ashley was on top of it, and was always helpful.
Improvement Suggestion - Took a while to order, and had to make the order twice due to wrong product.
Areas Of Satisfaction - I am most satisfied with the finished product.
Recognized Excellence - Ashley provided exceptional service.
Recognized Excellence - Ashleigh--she keep us informed as to what was going on at all times. Very pleasant person to work with. Give her a raise!!!
Additional Comments - We were disappointed in the following:We found wrong colored tiles that were in the stack to be installed. Until we brought that to Pete's attention, no one noticed.The front of the tub cover was the wrong color--which no one noticed. Then when the correct color was delivered, the workmanship was very poor. The edges were very rough cut. The grout put down between the wall and floor was white and did not match anything. Had to ask for that to be replaced.The wall tile was the wrong height--even after the discussion we had with Pete, it was wrong, but corrected as soon as we brought it to their attention.The tile crew keep equipment (saws, cords, cans, etc) stored in the new bathroom sink, on the new counter top, and in the new bathtub. I maybe was at fault since I did not bring this to their attention. They need an extra table.We are pleased with the shower door--very nice.Even after all this, we ARE VERY pleased with the final product. We show it off regularly to friends and family. Thank you for giving us a new bathroom.
I am very happy with their pricing over everybody else that they are in competition with. They have a good quality product.
Areas Of Satisfaction - I was most satisfied with the bathtub. I cannot get out of. I love it!
Recognized Excellence - I would like to recognize Dave and Ashleigh for their exceptional service.
Improvement Suggestion - They might want to hire more installers.
Personal Message - Everybody there deserves a raise.
Additional Comments - I am really enjoying my entire bathroom. If I could have had them put the back-splash around the entire wall of the bathroom, then I would have because I really liked it. I will definitely recommend Bath Planet.
One of the best contractors I've ever worked with!
Areas Of Satisfaction - The personal involvement from customer serviced to keep us informed. That speaks lots of the company! I was impressed!
Recognized Excellence - Ashley and the installer were phenomenal!
Improvement Suggestion - I'd be hard pressed to tell you what you could do better. Everything has been great!
Personal Message - One of the best contractors I've ever worked with! Very impressed! Don't change a thing! Thank you I love my new bathroom!
Areas Of Satisfaction - I am most satisfied with the subcontractors and construction crew.
Recognized Excellence - Robert Weber provided exceptional service.
Areas Of Satisfaction - I was most satisfied with everyone's attitude.
Recognized Excellence - I would like to recognize Dave for his exceptional service.
Areas Of Satisfaction - I was most satisfied with my shower area. It is a whole new look.
Recognized Excellence - Ashley and James should be recognized for exceptional service.
Personal Message - You did a great job and we are very pleased.
I would recommend them, but after they fix my shower head.
Areas Of Satisfaction - I was satisfied that they were punctual.
Bath Planet was very easy to work with . The estimator was very professional and so was the installer.
The workman was very nice and the salesman was very knowledgeable. I enjoyed having them do my work. I am very satisfied.
Areas Of Satisfaction - I was satisfied from sales to service to installation. Everything was top notch.
Recognized Excellence - The installer did a great job. He was pleasant and cleaned up after himself.
Personal Message - Keep up the good work.
Areas Of Satisfaction - I was satisfied by the installation. They were courteous and very efficient.
Recognized Excellence - Ashley is whom I want to recognize.
Personal Message - Overall, they were a great team.
From the salesman through the installation, everything was very profession and the installer was one top notch installer. I would recommend the installer for any type of work.
Quality Of Workmanship - The workmanship was fantastic, the contractor was very neat!
Areas Of Satisfaction - I am most satisfied with the cleanliness of the installer.
Recognized Excellence - I would like to recognize the installer.
Personal Message - I am enjoying my tub.
Areas Of Satisfaction - I am happy with the complete process.
Recognized Excellence - The installer was great.
Personal Message - I am very happy with Bath Planet, they were nice and polite. They did a good job and I am very pleased with the complete process.
The installers are an asset to the company they professional and did a great job.
Areas Of Satisfaction - I was most satisfied with the installation, and finish product. The crew kept us involved in every step of way, and made sure it was up to our satisfaction.
Recognized Excellence - Dave Vision and Ashleigh Newingham were excellent. The insulation crew was awesome, superb, excellent, and utopia. I am extremely impressed with everyone.
Personal Message - I would like to say that, Bath Planet in Pine Bluff, AR is an asset to the industry. They were exceptional!