About this company
ATI Restoration San Diego South (J&M Keystone)
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GuildQuality surveys
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Reviews 35
Of 36 respondents, 35 left a reviewRecent reviews
Sherry B.
Terrible customer service, rude head of project
Sara S.
Nicholas Markin was extremely communicative from scheduling to completion and kept me up to date.
Review in Chula Vista, CA
I liked how prompt they were
CAPT Q.
It took so long for a small project
Virginia I.
More timely action between the approval process and issue of work orders
Review in San Diego, CA
It was a very professional group. I personally got to know most of the guys who helped, and I was very pleased that the crew knew what they were doing and was overall just a good group of men.
MCPO
Quick response and great craftsmanship
Review in Chula Vista, CA
The company provided professional customer service.
Phillip H.
The job was finished on time and on budget.
Nicholas P.
They did a very good job
Olga B.
Restored water damage and mold and asbestos removal.
Benoit V.
The lack of communication was significant. One month after the work was supposed to begin, we asked to start it. Then, they work well for about 2 months, and then it was very sporadic for 4 months and came mainly because we call them to continue the work. Some tasks were not done properly and we asked to redo them.Then, we waited for about 2 months to receive a final invoice that was incorrect. Even if they had the information, they asked us to provide them again bills we paid indicating difficulties with paperwork management on their side.
The reason why we did not go lower in our mark is because the final result is beautiful, the company has been flexible and patient with our needs, schedule, and choice of material. They also were responsive once we contacted them. Employees were respectful and professional.
Trevor W.
Kirstine W.
Sara S.
CAPT Q.
Review in Chula Vista, CA
Review in Chula Vista, CA
Review in Chula Vista, CA
PO2 P.
Monica B.
Review in San Diego, CA
Review in Chula Vista, CA
Ada L.
Paloma H.
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