It was a very professional group. I personally got to know most of the guys who helped, and I was very pleased that the crew knew what they were doing and was overall just a good group of men.
Quick response and great craftsmanship
The company provided professional customer service.
The job was finished on time and on budget.
They did a very good job
Restored water damage and mold and asbestos removal.
The lack of communication was significant. One month after the work was supposed to begin, we asked to start it. Then, they work well for about 2 months, and then it was very sporadic for 4 months and came mainly because we call them to continue the work. Some tasks were not done properly and we asked to redo them.Then, we waited for about 2 months to receive a final invoice that was incorrect. Even if they had the information, they asked us to provide them again bills we paid indicating difficulties with paperwork management on their side.
The reason why we did not go lower in our mark is because the final result is beautiful, the company has been flexible and patient with our needs, schedule, and choice of material. They also were responsive once we contacted them. Employees were respectful and professional.