About this company
ATI Restoration San Antonio (MacKenzie Restoration)
Contact info
GuildQuality surveys
Badges
Reviews 61
Of 61 respondents, 61 left a reviewRecent reviews
Ricky S.
Broke dishwasher mount, multiple time
changes for initial visit, was told tech needed to come by to check moisture but instead of a short visit they did demolition without notification causing a panic situation with my wife having to get other people to pick up our kids from school, broke a tile and took it with them so that now whole area has to be removed costing us additional money.
Derek H.
Pleasant n professional. Took a lot longer than expected
Derek H.
It's been over a month n reconstruction still hasn't begun
Review in San Antonio, TX
Our house, furniture, and clothes were ruined!
Christina S.
the experience was awesome...until .......and then it was a shitshow!!! this review is after Ed Gonzaga took over my flood repairs
Alicia C.
My comments are in the different questions under quality and duration.
Darryl B.
Most definetly
James N.
On time, friendly people, treated my home with respect!
Response
SFC S.
There seemed to be some confusion as to what exactly was going to be accomplished between the contractor and the owner.
Sylvia F.
Excellent service and friendly personnel.
Review in Atascosa, TX
The water mitigation that ATI provided was excellent. The reconstruction part leaves much to be desired. I give 10 for the water mitigation, and 3 for the reconstruction.
Felix L.
ATI did a competent job completing water damage repairs and overall claim. The challenge for ATI was finding competent subcontractors to complete the work. We had to correct various quality issuess throughout the project causing delays.
Don F.
Please see the "Areas For Imporvement" section for comments.
Luis A.
Review in San Antonio, TX
Autumn T.
Tracy C.
Kari C.
Review in San Antonio, TX
CPO
Review in St Hedwig, TX
Review in San Antonio, TX
Sean R.
Frederick S.
Christopher H.
GuildQuality
Feedback report
