The staff is friendly, attentive, and knowledgeable.

The bottom line here is the quality of work and the products I received. I had many different crews in and they were on time, super respectful of my property particularly cleaning up all the construction material.. These situation are stressful but I think that everyone I came in contact with was professional and kind. My restoration was completed with in the projected time. I am delighted with the results!

Project manager didn't respond for months and even not until the end of the project.
I had to go through main office to get some help and even after that the responses were very slow.
They did additional work for which i had requested an estimate and i never received it. They did the work without me signing any doc or agreement and asking me to pay for the work.
Left lot of garbage in the backyard and in the drive way.
Few things started falling apart in less than sox months.

Clean up and dry out did great the construction phase was not as good painting was done but many area were missed that were missed that were still charged on the paperwork.

Too expensive. Too many questionable, unverifiable line items. Too many overstated square footage estimates. I questioned over $1000 in over charges and they agreed to take off over $800.

Arrived on time and assessed job quickly.courtious and knew what to do.

They were very thorough, did not just paint the areas they worked on, but entire walls so there was no hint of construction work. They did a wonderful job of cleaning up during and after each work day and hauling off the trash. All the workers were on time, considerate, pleasant, and hard-working.

Didn't do what the insurance company and us wanted done then tried to swindle us out of 2k for mold removal.NEVER sent us an estimatet to us or the insurance , which was asked for on numerous times.

Would very likely recommend to friends and non-competitors :)

The company provided quality service on the repairs. They also were good about communicating when they were coming.

They completed all the work, plus additional work that needed to be done. They got everything accomplished, that was included in the insurance budget.

The crew was friendly and hardworking. They honored my requests as much as possible and did a professional job.

I would not recommend ATI Restoration Sacramento to a friend only because when I had utilized them on an emergency basis, they put out their equipment. The contact I had was fired, and the equipment was left on the property for a long period of time, and I was billed a large amount for it. No one reached out to me about it, and three weeks later, ATI Restoration Sacramento came and picked up the equipment.

Had a very bad experience with communication with office

My experience with ATi was very positive. They provided excellent service and the communication was great. I highly recommend ATI for mitigation and restoration.

Very impressed with ATI's depth of knowledge and ability to marshal subcontractors quickly and run the job.

Not a chance. Did not finish the restoration and did not respond to repeated contacts. Very unprofessional.

They came out and installed the solar panels. It looks like they did a good job so far. We haven't had any rain. Hopefully, I don't get any leaks. So far, everything looks pretty good. I won't be able to tell until we get some rain. Hopefully, I don't have the same issue I had last time. Everything looks good.

they did a good job and even did some extra to put the property back better than when they started

They seemed very good to work with.

They go far and beyond what is required of them.

Intially, they came out and did the estimate and then they sent one of their subcontractors out. We live in our home, so this was going to have to be a job where they needed to move furniture to different rooms while working around us. The subcontracting company was not on the same page, so ATI sent out their own crew. Ultimately, they took care of everything. There were a few issues along the way. For example, when they were sanding the ceiling, they did not cover my furniture or try to contain the dust in any way. This then extended the timing of the project because they now needed to do more cleaning. At the end of the day, they got the job done.

They are very responsive. I deal with Tammy Umland and anytime I have had an emergency in the past, during the storms especially, she responds to my text within the hour and I have someone on sight that same day or night.
There have been occasions where other third-party vendors have not been able to make it. They are not associated with them, but they have even made recommendations and because of that, I have been able to take care of things faster. So, her customer service has always been superb!

Very impressed with ATI in all respects. Good communication and experience with a very diverse team/sets of skills.

ATI brings high quality and dependability to each job.