Impossible to say as no repairs have yet been done and there seems little chance any will be done anytime soon
Many delays in communication. Delay in installation of blowers for drying after flood causing mold growth. Dry wall removed and return to Orlando due to hurricane Milton on Oct. 7. Msg sent on 10/16 re next step. Return to site on 10/25. Lower cabinets removed and broken granite counter top. Water dripping from plumbing water in 3 rooms. Water from guest bathroom in far wall of adjoining room and quilt removed from closet to take care of water. Quilt is wedding gift from grandmother Guest bath vanity removed and water left dripping overflowed container causing water to be in several rooms. Blowers finally installed on 11/1. Sent msg on 11/11 stating blowers removed what is next. No response. Second msg on 11/14. Response on 11/15. Orlando office would not assist with reconstruction and to call Tampa. Called Tampa office and no call back after 3 days. Hired another company.
Terrible experience with their team - communication, work stadards, claims processing and more have left us with very long-term concerns and lots of current state issues.
They communicated well.
They were prompt, professional, and thorough.
Dealing with ATI was a great experience from the first phone call to the final sign-off. Mileidy and her team handled all of our belongings with care during the pack-out of our home and they worked with us during the move-in process to make sure that everything was just as it was before (even better in some cases)! Nick was the Project Manager for the restoration of my home and he made the whole experience for us. I am confident to say that because Nick was as clear, quick, and caring with his communication and efforts as he was, it made the whole process worth the wait. He was a blessing to me and my family during these very challenging time and we are so very thankful for him.
The communication was terrible.
They are awesome and very responsive. They have been great for us.
ATI was very professional and did an excellent job of completing the job in our garage and in a timely manner. I would highly recommend them.