We would recommend ATI Restoration to anyone needing remodeling. Crew is top notch! Couldn’t have asked for a better team!

I would warn people that they work for the insurance company and try to save them money instead of taking care of the problem.

They were always professional and available. Call backs were ALWAYS returned. Knowledgeable too.

By not fixing broken parts

ATI is absolutely the worst company of any sort that I've ever had the misfortune of getting involved with. I wouldn't hire them to i stall a mailbox. There is literally not a single positive thing I can say about them

I’m putting together a lawsuit and suing you. We have proof you’ve committed insurance fraud and this will be another record.

I’m keeping documented records of this survey and have two years of emails, texts, and call logs to use against you.

We didn't particularly choose ATI restoration, they were the in network provider assigned by the insurance to complete repairs.

There were a lot of communication issues and delays, resulting in work starting nearly 7 months after the damage occured. Once the work started, it went fairly quickly and with good quality... except for more communication problems between ATI and the insurance that nearly derailed the work completely. If not for a project manager going rogue and doing work before full authorization came through, ehat was already a 3 week displacement from our home likely would have turned into a 2-3 month didplacement.

Staff are hard working & efficient & pleasant

Quick, pleasant to work with, took care with our items

Punctuality, willingness to work with my schedule, professionalism

The professionalism of the whole team and the communication was outstanding

My rating is considerably high & it’s base according to their performance & skills.

Liz and Adriana did a thorough a great job. The let us know exactly what was going on. Also compliments to Michel, Francisco, Zach, and Jim.

Professional, courteous, knowledgeable

So many headaches! Way overpriced for the poor quality of work received

They were very professional and worked within the expected timelines.

The guys did a good job of boarding up the door and cleaning the area.

The flooring is beautiful, the team was professional. They started on time and actually finished early. The team was flexible and addressed our concerns and desires. We would highly recommend ATI Restoration.

Courteous employees

Mileidy was great and always kept us informed what was going on

Seriously!!! You must be joking.

I went through 3 project managers and took 4 months to complete.

Packers were a one they deserves a ten but the first manager not la bron was not reliable or did not respond to my inquiries I asked that he be removed but before his removal he showed me only one small sample that I meant the specs of the original carpet I approved it but hindsight it was a bad choice cause the carpet is great to walk on but 30 to 40% lite tan with the other % medium brown if I had seen a bigger sample I may have requested a different color. Overall the task took almost 9 months too long

Start to finish the job was a **** show. The only person worth a **** is Brent. They kept making adjustments for work they did not complete or intend to complete to try and SCAM the insurance company.

ATI was sent by my insurance company to dry out an area that needed to be taken care of after a leak was repaired. They brought out the equipment then took it all out knowing that the area was not dry or ready for the floor to be replaced. They pulled out one board (that they said they were not suppose to unless they were doing the restoration). I left messages for the project manager (Lebrente Stevenson) that were never returned. I contacted customer service and Jim Bowman the assistant project manager came to my home and they left the dehumidifier there for a couple of more days and sent a couple of women out who said the floor was still wet but they took out the dehumidifier. Jim Bowman was very nice to deal with - but the floor is still wet so it is not able to be replaced until completely dry. which we are trying to do with large floor fans. They made me feel like I was suppose to pay them but I knew that my insurance company was taking care of that part.