Andy was great – – good communicator and very on top of things and accommodating. A lot of the other employees were very good as well, including Sandra and Fernando and Ewars.

The services were very late. I had to follow up every week on the construction project. I had to follow up every week. Furthermore, I haven't seen any progress.

Good follow through. They have been persistent in making sure we are hitting our targets and we have had several sit downs to make the whole process would be better.

Alll personnel were professional, on time, cleaned up after each visit!

All around, they know their stuff and take care of everything from start to finish.

The work was very rushed, and had to be redone in quite a few places. I had to ask them to return the extra paint for one of the rooms so that I could fix the entire section of a wall that was missing paint myself, which was easier than having them come out yet again. The walls of the bathroom needed to be done twice due to the many issues the "finished" room contained after their first contractor was completed.

ATI diligently pursued completing the restoration work on a timely basis from the moment they were engaged. The team's commitment to timeliness and quality was evident everyday.

Better communication

It would have been nice to get the proper paperwork submitted to the insurance company, so I didn't have to do a run around. I had to follow up on everything to make sure I got paid properly.

The team is very responsive.

It was nice to have a one stop shop for the emergency mitigation and repairs all from one company.

Prompt service and excellent communication

Everyone I worked with (Andy, Juan, Alex) was responsive and kind and the work was done well.

Andy was incredibly knowledgable, responsive and kind professional. The dispatched team was also confident and professional.

I’m not likely to be in a position to recommend ATI because the people I know who might need their service would have to go through their own HOAs and/or home owners insurance and go with the vendors those entities choose. If I had an opportunity to recommend ATI, I would.

Professional team and from what my spouse stated we would recommend ATI to family and friends

All the men were both capable and motivated to give me their very best. Great experience so far.

They did a great job. They were very professional, thorough, and I am happy with the quality.

They addressed all of our concerns, did the job they said they would, showed up on time and were very professional

Very responsive.

ATI is professional, courteous and thorough. I highly recommend.

Bret Roszak it’s very professional, they’re always on time I would highly recommend them.

We have thoroughly enjoyed working with ATI, especially with our Project Coordinator Kevin Moody. His effective communication and flexibility throughout the projects are much appreciate.

They are extremely professional. They took care of the job with ease and respected our home.

ATI Restoration was very professional and communicative.

ATI worked flawlessly with my insurance company.

ATI Restoration has quick service. They are very responsive to your needs and what you have to get done.

They were easy to work with and always completed their work.

Always top quality work

The ATI staff and technicians led by Kenny Moody were not only thorough and efficient, but also kept in mind the inconvenience and stress a situation like this damage can cause.

They may be good at what they do, I don't know. The fact that they subcontracted to someone who is not licensed and didn't properly supervise her work. They have been slowly trying to make it right. I am still finding things that have to be fixed. They weren't keeping an eye on what she was doing. I found out after the fact, when I caught her in a lie, and had her fired. That is when I found out that she wasn't licensed. That is when I told American Technologies who told me they had no idea because she was on their approved list. Come to find out they were still hiring her for other jobs, knowing she isn't licensed.

ATI consistently didn't meet their own set deadlines in the process leading up to the start of the work on the water damaged living room wall, which forced me to take the bathroom renovation to another company. I felt I was justified in doing so when the living room wall - a 2-3 day job by their own estimate - took 6 days (not counting the 2 extra days they had to come out to fix problems with their work).When they left after the final time working, there was a gap in the floor between the end of the wood flooring and the baseboard. I had to call to get them to come back out to see the issue and then they had to install a base shield to cover the hole.A few days after that, one of the bulb housings in the ceiling for the cans lights was falling. So again had to call to come back out and fix the issue because of our 11.5 foot ceilings.

Excellent communication and great customer service made my experience with this company excellent. I highly recommend this company.

The billing provided by this company is lengthy and can be hard to decipher. It was very difficult to understand what i was being charged for, and why their numbers were different than the estimates i had received. I also could not understand how their expenses translated to my Insurance carrier's limitations. They also charged for items/services that i don't believe were provided. My insurance carrier is supposed to be looking into this, but they don't seem particularly interested.

Everyone has been incredibly polite, clean and hard workers.

They were great to work with.

Everyone I worked with was very supportive and helpful through a difficult process, they are terrific people.

They are very, very nice. I was a crazy lady.

In the middle of the night we had a broken hot water main in the kitchen which flooded part of our kitchen and family room. My wife and I were concerned about the quality of work in properly restoring both our kitchen and family room, it was a mess. ATI came out assessed the damage and quickly took control of the restoration. What started out to be a restoration disaster ended up being a beautiful completed restoration. We would highly recommend ATI for home restoration.