They were timely, explained the process of what would be done each day and did a great job of it.
ATI Restoration, LLC - Greensboro did not do anything. They came and took a test to see if I had asbestos. I had a hole in my roof, and they did not give me a full estimate on everything. I ended up having to have another company come out and give me an estimate. ATI wanted me to commit to the job without knowing the final cost of it.
The mitigation was good, the repair side was not very good on communication. The lady that came out never sent me the quote and sent her pics to our insurance company and they low balled me. There was damage to the hardwoods and Amy said it was not caused by the leak but the manager did and another company did as well.
Outstanding workmanship from begining to end.
They arrived when they said they would. Work completed in a timely manner. Workers respectful of property. One particular worker, during restoration was quite skilled.
Better communication with the home owner over the project time. Many are taking off work and a time frame and prior plans are best for arranging schedules.
Professional crew and very thorough job.
The work was completed within the timeframe quoted and clean up afterwards was complete.
There was clear communication during the process. I would highly recommend the company largely due to one specific worker during restoration. Jerry Carmony was very professional, highly skilled and knowledgeable in plumbing, electrical, carpentry, painting, etc. He was respectful and always tried to do things as if it was his own. The supervisor Jeff was great at communicating.