We had a negative experience with another potential roofer who required us to sign a contract before knowing the total cost to us. We appreciated not only the lower price offered to us by Assurance roofing, but the upfront and clear pricing and quick timeframe to get the job done.

My concerns were handled and the property was left very clean.

It was fantastic. They went above and beyond what was asked for them.

Communcation was excellent and everyone was very professional.

Overall well done job.

From start to finish everything went great. Quality workmanship. Roof looked great when it was finished!

A class act, professional and skilled people. The pay attention to detail and did everything I asked them to do and more. The clean-up was awesome.

Assurance was recommended by a friend and I will do the same if the occasion arises

I've already referred them to a couple of neighbors, and they were also very satisfied.

It was a pleasure to do business with Assurance Roofing! From first contact to installation, we were impressed with the professionalism. Communication and respect for property were top notch! We are more than satisfied with Assurance and recommend them with confidence to friends and neighbors.

Communication

Communication - Someone always answered our phone call.

Shingle Appearance

Shingle Appearance - The shingles look wonderful, just the color I imagined.

Clean & Safe

Clean & Safe - When we returned the next day they had cleaned up the property and there was no scrap material laying around.

We love our new roof, they did a great job. The shingles look great, and we were a little surprised that someone would pay so much attention to the detail of the flashing and trim. Two thumbs up!!

They were fast and efficient. They did high-quality work.

Seeing workers taking pride in their work. I thought that was a trait was lost until Accurance Roofers did my roof and gutters.

My new roof was "covered" by insurance from wind damage in 2023. My insurance provider was quick to seal damaged areas and give covered dollar amount. However when I was getting bids from contractors the bid amounts were far higher than insurance quotes. I spoke with contractors, sent emails all of which either never got back to me or insurance adjuster, never showed up on planned meeting times, or hadn't received quotes. Fast forward 2 years.....I reopened my claim and was told the "original amount to be paid by insurance" is still valid. So I decided well I will just bite the bullet and pay the differential. I made the call to another roofing company whom originally quoted in 2023. They sent guys out to reevaluate and then nothing. No emails, no returned calls.....Crickets!

So I decided to call Assurance Roofing. Becky had answered right away! She explained she was out of the office but would call back as soon as she returned......."I've heard this before".....she followed through! We set a date to meet with an estimator, whom was on time! (infact he had called 10 minutes prior to see if I was home, which I was not cause I still had 10 minutes)
Quotes came back quickly same day in fact. Colors were picked. Install date set. Got a call due to weather install date would be pushed back 2 days. Shingles were loaded. Install was completed in a day! Great service provided! n who cant like a guy named Tito!

I recommended them to my neighbor yesterday.

Easy to work with. Did the job exactly as discribed.

Professional from our first encounter continued through clean-up after everything was completed. Brand new roof, including new ridge vent, in 6 hours! Amazing.

From the initial appointment all the way through both projects there was great communication and execution from pulling the first shingle off to picking up the last nail.

Shingle Appearance

Shingle Appearance - Looks great. I used slatestone grey

Shingle Appearance

Shingle Appearance - I asked for the same shingle color and texture. Assurance Roofing nailed it.

Na

The overall experience was professional from the date of estimate to the completion date!

Recognized Excellence

Recognized Excellence - Everyone did a fantastic job!

The crew showed up about seven, got right to work and did all the tear off for both the house and garage.
Completed
Did not leave any mess behind. There were two items they needed to come back the ring attaching iThe plastic holder was broken. It was fixed in
two days.there and
They did a great job and if you need a new roof , you should hire Assurance.
No mess left behind and no nails found

Shingle Appearance

Shingle Appearance - The color and quality of shingles were what we chose

Good job

The crew was very efficient and friendly. Roof looks wonderful! All complete from tear off of all roof to new roof in one day.

Assurance Roofing Inc. provided excellent workmanship and was a pleasure to do business with.

I would highly recommend Assurance

Shingle Appearance

Shingle Appearance - Shingles look great

I’m satisfied 100%. Shopped around first tho.

Contractor Knowledge

Contractor Knowledge - Ben made two trips out here and helped me decide between shingles or metal. He knows his stuff. No pressure.

Communication

Communication - Calls always answered or returned promptly

Installation Crew

Installation Crew - Modern equipment, Lottsa workers, knew their jobs and did them quickly and well and I still can’t believe they did a tear off/30 square job in 12 hours.

Shingle Appearance

Shingle Appearance - Actual colors don’t quite match the ones from the sample pamphlet…no big deal tho

Clean & Safe

Clean & Safe - Clean up was just about perfect. Found a few nails on my gravel drive but I expected that.

Value Received

Value Received - Shopped around. Their price was fair. Friends’ recommendations sealed the deal.

Recognized Excellence

Recognized Excellence - Homer and every guy on his crew Ben, and Becky for phone and office work Jeff who told me the job would be done by the end of the day and I didn’t believe him

If one is looking to go with a professional roofing company, look no more because Assurance Roofing Inc. is the company. All their team members were professional and communicative through the entire process. Their cleanup process was immaculate.

Areas For Improvement

Areas For Improvement - They were really good. We are so beyond impressed. We have a lot of contractors we work with. There were so many, so there is really nothing that fell short of our expectations. They did a great job.

Areas Of Satisfaction

Areas Of Satisfaction - Assurance Roofing Inc. exceeded expectations in how they went about the whole thing. They were so organized with how they went about every area of our roof and approached every angle. We have a big roof with a lot of deep angles.

Current Referrals

Current Referrals - I do not know of anyone interested in their services. If people ask, I tell them about Assurance Roofing Inc.

Recognized Excellence

Recognized Excellence - All the guys were good. They were all great. The jobsite manager, Homer, provided exceptional service.

Additional Comments

Additional Comments - Assurance Roofing Inc. did a great job.

Yes, I would be likely to recommend Assurance Roofing to an individual.

Shingle Appearance

Shingle Appearance - Shingles look great!

Shingle Appearance

Shingle Appearance - Shingles appearance accents house.

They were great to work with. They were fast and courteous.

Clean & Safe

Clean & Safe - It is a dirty job, but they did keep it clean.

Professional and a great crew.

Shingle Appearance

Shingle Appearance - Looks good

Recognized Excellence

Recognized Excellence - Becky office manager.

Yes, we have already shared the Assurance name with others.

Shingle Appearance

Shingle Appearance - We love the Onyx Black shingle color and updated look to our home.

Buckle up this is a long one but I could not be happier with the work they did on our home. If you want a small town, local, family feel type of company to work on your home, this is it. When I called for a quote I think the phone rang once before it was picked up. I hadn’t even rehearsed what to say yet LOL. The quote was provided super fast. We got all new roof, soffit, fascia, gutters, and gutter guard, and the garage door trim and weather stripping. I was surprised by price that I canceled my second company that was coming to quote me. I got on the schedule fast, I didn’t think it was happening until spring. The gentlemen that showed up were very respectful of property. They were consistent when they showed up and left each day. The weather was NOT kind to them. It started off with snow, that melted into mud, then got rained on. Regardless of the weather, everything was CLEAN. No mud trails or messes to clean up after them. When they were done with the job it looked like they never had came. They even put my gate back up on the deck, they left the place exactly how they arrived. Because of the rain, they also noticed this small section that dumped water right onto our driveway that causes a pool of water and icey situation. They told us, then added a gutter there as well. This shows genuine care for the purpose of their job. Not just getting it done, but making sure the customer is getting what they need on their home. Their work is so good that we need new garage doors now to match how clean their work is. The garage doors looks so trashy with their nice work. I will always recommend this company from here forward.

Shingle Appearance

Shingle Appearance - Installation clean and appearance wonderful

Areas Of Satisfaction

Areas Of Satisfaction - Communication, clean up.

Additional Comments

Additional Comments - Buckle up this is a long one but I could not be happier with the work they did on our home. If you want a small town, local, family feel type of company to work on your home, this is it. When I called for a quote I think the phone rang once before it was picked up. I hadn’t even rehearsed what to say yet LOL. The quote was provided super fast. We got all new roof, soffit, fascia, gutters, and gutter guard, and the garage door trim and weather stripping. I was surprised by price that I canceled my second company that was coming to quote me. I got on the schedule fast, I didn’t think it was happening until spring. The gentlemen that showed up were very respectful of property. They were consistent when they showed up and left each day. The weather was NOT kind to them. It started off with snow, that melted into mud, then got rained on. Regardless of the weather, everything was CLEAN. No mud trails or messes to clean up after them. When they were done with the job it looked like they never had came. They even put my gate back up on the deck, they left the place exactly how they arrived. Because of the rain, they also noticed this small section that dumped water right onto our driveway that causes a pool of water and icey situation. They told us, then added a gutter there as well. This shows genuine care for the purpose of their job. Not just getting it done, but making sure the customer is getting what they need on their home. Their work is so good that we need new garage doors now to match how clean their work is. The garage doors looks so trashy with their nice work. I will always recommend this company from here forward.

They guaranteed shingle install within 24 hours of request and despite some extremely cold weather, they followed through with their commitment! We were highly impressed. Roof looks awesome.

Areas Of Satisfaction

Areas Of Satisfaction - Excellent service and product installation

Areas Of Satisfaction

Areas Of Satisfaction - this contractor was awesome and great to work with

Current Referrals

Current Referrals - not at this time, but will recommend

Recognized Excellence

Recognized Excellence - their entire team, from office to field d

Additional Comments

Additional Comments - it was so nice dealing with this contractor

I was very pleased with the Assurance Roofing team. Very professional and knowledgeable. They were able to meet all my needs including new roof, gutters, chimney cap and gas furnace exhaust pipe. The job was completed quickly and efficiently, and the clean-up was outstanding. I highly recommend Assurance Roofing for any roofing needs.

Contractor Knowledge

Contractor Knowledge - From estimator to job crew, everyone was very professional and knowledgeable about the job.

Professional & Organized

Professional & Organized - The Assurance Roofing team made putting on a new roof very easy.

Communication

Communication - Great follow through from everyone on the team from office to crew chief to the installation crew. I was always made aware of the progress on the project and asked if I had any questions.

Installation Crew

Installation Crew - What a great installation crew Assurance Roofing has. They were on time, were very professional and efficient with the job. Communicated with me about the job and always asked if I had any questions. It was unbelievable how much work they completed in a day and the clean-up was outstanding, after they left, you would not know that an old roof was taken off and a new roof put on. Can't say enough about the crew.

Shingle Appearance

Shingle Appearance - Ben was very knowledgeable and made good recommendations for shingles and they are just what I needed.

Quality Of Workmanship

Quality Of Workmanship - Every installation crew member was knowledgeable, professional and made sure that the quality of the workmanship met highest standards.

Clean & Safe

Clean & Safe - Covered everything with canvases to protect property and when job was completed, did an outstanding job of cleaning.

Work Done Right

Work Done Right - Job looks great, very satisfied with the end result.

Problem Resolution

Problem Resolution - Very pleased with the team. Great communication and follow up.

Schedule

Schedule - From the estimate to the job, everything was met all schedules.

Appointments & Meetings

Appointments & Meetings - The whole team was always on time.

Value Received

Value Received - I was very pleased with the quoted price for the amount of work that was completed with this job. Outstanding value for the work done.

Areas For Improvement

Areas For Improvement - The Assurance Roofing team met all of my expectations.

Areas Of Satisfaction

Areas Of Satisfaction - The installation team was so knowledgeable and efficient and were always making sure the work met the highest standards. Outstanding job!

Current Referrals

Current Referrals - I currently have no referrals, but if any neighbor asks who to use for roofing needs, I will always recommend Assurance Roofing.

Recognized Excellence

Recognized Excellence - It is hard to single out one person for their exceptional service from Becky's communications, Ben's knowledge of all roofing needs, to Tito's follow through on the job and the whole installation crew. Everyone made sure that the customer was satisfied.

Areas Of Satisfaction

Areas Of Satisfaction - Service, quality and staff were all Outstanding!

Recognized Excellence

Recognized Excellence - Benn was a great leader, Becky on top of all the office stuff and the staff were all professional!

Additional Comments

Additional Comments - At this time we have no one to send your way, but when someone needs roofing or siding we will recommend Assurance! Thank you again for a great job!

They did everything they said they would do. They were punctual, easy to talk to, and did a nice job. Ben came and fixed a leak before the roofing and didn't charge me, which I appreciated.

Areas Of Satisfaction

Areas Of Satisfaction - Assurance Roofing exceeded my expectations with their customer service.

Recognized Excellence

Recognized Excellence - Everyone I worked with did a great job. Ben and Homer, the project manager, are great. Becky at Assurance was easy to talk to, and Jeff came and did everything he said he would do.

Areas For Improvement

Areas For Improvement - they didn't fall short.

Areas Of Satisfaction

Areas Of Satisfaction - met all of my expectations

Current Referrals

Current Referrals - I do but her roof is 13 years old. She did ask who did the roof and would like to use Assurance when it comes time for a new roof. She loves the color of my roof.

Fair priced, responsive to timing and needs. The team did a great job including clean up.

Contractor Knowledge

Contractor Knowledge - Complex project since we had additions and a new barn and a combination of metal and fiberglass that took over a year in stages.

Professional & Organized

Professional & Organized - Always responsive and professional.

Areas Of Satisfaction

Areas Of Satisfaction - The combination of shingles and metal accents and the roof looks great.

Quality Of Workmanship

Quality Of Workmanship - As far as I can see, the workmanship is good.

Areas Of Satisfaction

Areas Of Satisfaction - They met my expectations with a timely installation and communication.

Recognized Excellence

Recognized Excellence - I would like to recognize the lady that answers the phone and makes the appointments. Ben was good at communication.

Problem Resolution

Problem Resolution - We did not have any problems.

Areas Of Satisfaction

Areas Of Satisfaction - They exceeded all of my expectations.

Recognized Excellence

Recognized Excellence - I would like to recognize my sales person.

Areas For Improvement

Areas For Improvement - Aside from too few workers on crew, there were no areas of concern.

Areas Of Satisfaction

Areas Of Satisfaction - Presentation of proposal was professional and thorough.

Ben is as honest of a guy that you will ever meet. I was comfortable with having him do the work from the first day I met him.
They always got back to me with answers and even picked up my calls after hours. The work was completed in the time frame they promised and property cleaned like they were never there.
Thank you again,
- Nick Parisi

Contractor Knowledge

Contractor Knowledge - Ben advised me to replace all my skylights (roof window) at the same time. Why take the chance of them being bad after 25 years.

Professional & Organized

Professional & Organized - Showed up when he said they would and completed the job in two full days.

Communication

Communication - Always returned my calls - even picked up the phone after hours.

Installation Crew

Installation Crew - They were like a 90's boys band on my roof. They all knew what they were doing and always kept moving. Hard working dudes.

Shingle Appearance

Shingle Appearance - Still waiting on my new siding so gutters are on hold. Otherwise Shingle look great.

Schedule

Schedule - Came when they said, got it done in the time frame they gave me.

Appointments & Meetings

Appointments & Meetings - Enjoyed meeting with Ben for the first meeting. He knows his stuff and make you feel at ease. Honest and Assuring.

Current Referrals

Current Referrals - Gave your name and number to my neihbor Jim Ceiclak. I believe you already met with him.

Recognized Excellence

Recognized Excellence - Bens Father in Law. I want to be him when I grow up. He gets to drive big trucks and pull super cool trailers ever day while drinking coffee.

Ben, Becky, Tito and all the crew were so easy to communicate with. I’m very happy with the new roof and how well the crew took care of covering all the landscaping around the house while taking off the old shingles. Cleanup was good and overall they did a great job with everything! Reasonably priced too!!

Areas Of Satisfaction

Areas Of Satisfaction - All

Recognized Excellence

Recognized Excellence - Ben, Becky, Tito and the whole crew who worked on the roof!

Additional Comments

Additional Comments - Ben, Becky and Tito were very personable and easy to talk to. Ben came the same week that I called to give me an estimate on a new roof. Very knowledgeable. Asked if I had a bathroom exhaust fan , which I did , but it was only vented into the attic so Ben said they would vent it out the roof. He also gave me a shingle color suggestion which was helpful . All of the crew who came to take off the old roof and put on the new one did a great job and cleaned up everything really well. I’m totally happy with their work and felt they were very reasonable. Thanks again for a job well done!.

Professional & Organized

Professional & Organized - They were quick and efficient. They covered out flower beds prior to the job and moved flower pots as well. Left the yard clean.

Recognized Excellence

Recognized Excellence - Ben and Becky were great to deal prior to and during the job.