Super organized. I was very impressed on how they presented themselves on the jobsite.
couldn't be happer
Everyone I encountered associated with Assurance Roofing was fantastic. Technically competent and skillful
They did a great job.
I would not recommend them after the way he talked to me. I emailed them, and you just don't treat people like that. They also dented my gutters and broke some hangers off. Since they are high backs, it's just going to be there. He said that was part of the process of doing business. I wasn't happy with that response. He said they would look brand new. They stomped over them when they were tearing off the old roof. They are older gutters but in good shape. I went to wash them and took some ammonia to clean them up. He said he would paint them, and they didn't. When I brought up my concerns, I told him I liked everything else. I'm a particular person, and he knew that going into this. He said I stressed him out and made him freak out about the project. He started yelling at me and said I needed to get a life. He said what kind of person would wash their gutters. I did all the prepping, so they would just have to paint them when they were done. He told me he wasn't coming back to address anything. I was fearful if Owens Corning would still cover my warranty. God forbid if I ever had them to do anything else on it.
See my concerns regarding the existing roofing.
I highly recommend these guys. They did an amazing job!
Great crew to work with. What they did in a little over a day was miraculous!!Thanks Ben & Crew
Great price and workmanship!
I have already referred you.
Ben, the head contractor or owner, did a phenomenal job. He went above and beyond. I needed an extra time-lapse for painting, and he worked with me 100% of the way. He was more concerned with me being satisfied than him just getting a paycheck.
Assurance Roofing associates were courteous, professional and thorough. They had the right equipment and skills for the work. They were thorough.
All went well with the roofing project. There are 2 minor issues that I relayed to Assurance roofing that will be addressed in the spring. All good for now. I am optimistic the roofing will be issue free for many, many years to come. Ben and I reviewed the shingle and color choice prior to the replacement. I went with Black Sable Owens Corning shingle. I and others agree it looks great!
Ben was extremely professional, knowledgeable and responsive in his presentation of his service and product. Easily accessible and quick to respond to calls. I am very satisfied with the final result and appearance of the project. He delivered what he promised.
They were absolutely super.
We had a few contractors give us quotes. Most sent out salesmen that acted like adding an exhaust fan vent or removing a woodburner chiminy were huge tasks that the didn't even know if they could do. Assurance was the complete opposite. He walked around and had a list of all our problems before we even told him. Very clear communication. The crew showed up on time and was done by the same afternoon with a perfectly cleaned yard, and it was a full tear-off with some plywood replaced. Would definately recommend them!
From the first phone call with Ben to the end- with a call back to address an issue that was overlooked-and dealt with successfully, the entire process was excellent. I would not hesitate to recommend.
Assurance Roofing was wonderful. I would recommend them to anybody.
I’d hire them again in a heartbeat. Solid crew.
Very courteous and professional crew. Very pleased
This is a great company to work with. They called me back the next day. The estimate you get upfront is very detailed and organized. It is also nice to get the 50 year warranty on Owens Corning products. I am really happy with how it looks.
They were helpful and did a great job.
Assurance Roofing removed our old roof, installed a new one, installed new rain gutters, and cleaned up afterwards. The staff was hard working and devoted to a quality installation. We would highly recommend Assurance Roofing.
Great Company I would highly recommended them if you’re in need of a new roof. One day to complete and were able to come earlier than the date initially set. Ben was great, very professional and answered all my questions quickly.
I couldn't have been more pleased with the quality of the workmanship, and the courteousness of the workers. I would highly recommend Assurance Roofing to anyone!
The job was done very quickly and expertly. I am totally satisfied with the job.
Assurance Roofing completed the job in under 7 hours. the job was done and done with full clean up.
I have recommended Assurance roofing to neighbors.
Ben and the roofing crew evaluated my needs and provided an estimate for addressing those needs including options and provided the work in a timely manner. The quality of their workmanship was outstanding and my house and garage look great.
Ben and team made it easy and professional to work with them. From start to finish Ben did it all with little effort on my part.
Assurance did a wonderful job. Ben was prompt, knowledgeable, engaged and professional. The Assurance crew was on time, on task, and on the money. Great job and great value delivered. Thanks, Assurance!
Highly recommend Assurance Roofing.
Ben put together a great crew…they were on time, respectful of the plantings and cleaned up everyday before leaving, definitely would recommend Assurance to friends.
I called Assurance Roofing in a crisis after my skylight shattered. They came out on a Sunday to give a quote and within 3 days I had a roof installed. They helped me tremendously. I can't say enough about the professionalism, communication, and the quality of work completed.
I had serious concerns around the chimney, and they took care of that. I am still waiting for my warranty.
They are very professional.
They were very professional, ahead of schedule, and completed the job quicker than they had estimated. The owner was an absolutely wonderful gentleman to work with, and I appreciated that. We have recommended them to several other people.
I was extremely impressed with the Assurance Roofing team! They completed the project on time and also coordinated work with another contractor during the project. They were very thorough regarding the clean up after the project. I would highly recommend them!
They stayed there till 11:45 at night to finish my roof before it rained the next day. They worked way above and beyond what they were supposed to do. They did miss one piece of flashing, but that is trivial.
I am very impressed with Ben Buser. He followed through on everything he said they would do.
I'm completely satisfied with the work that they did!
Great job- professional and tidy
Assurance was easy to work with and did a great job in just one day!
Assurance is aptly named as their assurances to the work to be done far exceeded those from any other company I receive quotes from. And they were true to their word. I am extremely happy with the outcome and cost of the project.
Great service , professional. Very happy with my choice
They were very knowledgeable and helpful. They answered all the questions I had and in a timely manner. I was given multiple methods of contact for whichever way worked better for me. Very accommodating in all aspects.
Overall, I was very satisfied with the speed of the work. It was by far the best quote I received.
Assurance Roofing did a great job and I was really satisfied.
They were quick and did a quality job. They went above and beyond.
They had the roof on in one day and the customer service was amazing! Highly recommend!
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the opportunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Assurance Roofing Inc. as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys