The quick response on all our needs

If they put carpet on the steps, they'd get 5 stars.

Alot of dishonesty and difficulty in the process time up to closing. Kate, was very malice and rude to all parties (me, my lender, my loan orignator, and etc..)involved. I had to reach out about her to the corporate team. As a first time home owner it was not an pleasing experience. On the other hand, post move in, Brian has been great in atleast making sure things are taken care of in real time. To make this right offering some compensation for the troubles would be great.

There have been a few issues but they were immediately addressed

Outside of our original sales person, who left the company shortly after our sale, the whole experience has been poor. Terrible follow up and bad customer service all over.

I love my new home!

We have been living in our home for 1 year and we love it. We had several warranty issues arise during the year. All have been resolved to our satisfaction. Our neighborhood is charming and we have the best neighbors here in Smyrna.

I would not recommend and definitely would not buy another Ashton Woods home.

Build quality is average.

Some sloppy painting, overspray, doors not closing properly/uneven, not the attention to detail i expected

There were a lot of things wrong with the house that was a part of the construction. No insulation on top of the bonus room; the back door jam had a hole in the jam; the Front and garage doors do not open the correct way; nail pops and splits in the corner walls and openings throughout the house. There is a warranty request done prior to the year end for the nail pops and splits wall splits but the company that is supposed to fix the problem will not schedule to fix the problem.

Highly recommended! Ashton woods makes my dream home come true! Very professional service, smooth and easy Mortgage process, quality and beautiful home. Thank you All Ashton wood team for doing amazing job!

Yes

The personal touch is what sold me. Having the phone number of the builder, and all questions answered in a timely manner. Would recommend to anybody.

I have only had two issues with Ashton Woods. One in the home and one with the payment of the insurance. The breaker in the kitchen keeps tripping. They came back several times to inspect it. They only replaced one breaker, but the issue is ongoing. Now, they are saying that the issue is not with the home. Instead, the issues are the microwave and the refrigerator. My issue with that is that my brother bought the house next door. He has the same brand refrigerator and microwave, but he has not had issues. I am not sure who is supposed to pay the homeowners insurance, but I received a letter stating that the payment has not been received.

I have nothing but great things to say about Corey and his crew. Would most definitely recommend due to builder and crew.

Everyone from Ashton Woods Homes is very friendly and attentive. They are always there when you need them.

Ashton Woods Homes are beautiful!

I have a retention pond issue. It is graded wrong and because it is so close to house it is washing away ground near house. Also there should be protection from someone falling into it like I did and broke my elbow. Fence was hit and cracked andmain 8 by 8 pole is shattered. Love the house but these are important issues of concern as well as water coming down hill and flowing up to deck.

Please, I need anyone from you who speaks Arabic for urgent matters.

Friendly, knowledgeable and good gollowup

Everyone involved answered all my questions promptly.

The people at Ashton Woods Stewart’s Creek are wonderful and so fun and easy to work with……Brittany, Dustin and Brian always so helpful and attentive!

So, during the sale and after those experiences were completely different.

Your selling agent was untruthful or grossly ill-informed.