The last part of the job was not done correctly or finished

I don't like being coerced to provide a particular rating.

Jose was very helpful explaining all the damaged material that needed to be replaced. Him and his crew members finished the work fast and professional. The finished work was amazing.

Their name has roofing in it, but they subcontractors for everything and so far the work isn't done well

Devon explained all the details in a very patient way

Koner was knowledgeable, sincerely kind, and navigated us through the ENTIRE process start-finish!

Took five trips out to my house to do everything correctly

Some of the Apple Roofing - Iowa subcontractors were difficult to work with.

Easy to work with, prompt responses to all questions. Appointment scheduling was sooner than expected.

Jose Ortega took great care of me! We got tired of cleaning our gutters out every time our big trees shed their spring seeds. Jose got me on the schedule just a couple days later, and their guys were done adding gutter guards in an hour. The price was reasonable, and Jose didn’t pressure us to buy new roof or gutters.

I thought they did a very professional job. The agent you sent out was very friendly, thorough, and easy to talk to, I was very satisfied with the work the crews did. Koner was a plus ! Thank you

Apple Roofing of Iowa did a job well done.

Apple Roofing communicated well and was understanding. The installer was communicating with me as he worked

Apple Roofing did an awesome job replacing our roof and gutters. Koner kept us informed from day one, answered all our questions and took care of all the coordination and paperwork needed with the insurance company. Very satisfied and highly recommend them!

They had really great service on the front end and good follow-through during the whole process.

Because of my interaction with Jose Ortega I would highly recommend Apple roofing. He kept me informed through the entire process and was very prompt in responding.

They did a good job.

Michael was great to work with. He explained everything thoroughly and was easily available for follow up questions.

The two young men that worked on my home roof were friendly, knowledgeable and very professional.

Very professional and helpful! Takes time to explain everything! Takes lots of pictures so you can see for yourself.

When the weather strips were installed wrong, what can i say?

Initial contact was the day after the storm caused damage giving the feeling of a vulture. Ended up using them because it was convenient and they had good reviews. The process turned out good with great contact and follow up by the rep.

While I was initially impressed with Apple Roofing's efficiency—the crew completed the roof in just one day—there were some challenges throughout the process. We experienced both expected and unexpected damage, and although we were compensated, it was still an inconvenience to handle the repairs.

The biggest frustration, however, came from the communication and billing process. Our final invoice wasn't sent until we requested it (they said it was emailed, but it wasn't), and when it finally arrived, it was incorrect. Apple is fortunate that we are honest and caught the mistake, as it was an error in our favor. This made the entire process feel disorganized and unnecessarily stressful.

Additionally, communication felt skewed, as our primary contact seemed to prefer dealing with my husband over me, even though I manage the house and handle any repairs due to my flexible work schedule. Having to get more details through my husband added to the frustration. I hope Apple Roofing takes steps to improve their administrative processes and customer communication.

Apple was great overall and i would definitely recommend them. They did the majority of dealing with the insurance as well, which was no small task. Their involvement and help with the insurance issues made this much easier that i expected, despite the delays from the insurance company.

We were told about your company and have passed along the review and you have replaced those roofs also.

I'd love to write a full review but that seems like a waste of my time. A company like Apple will never admit fault and certainly won't change because I'm unhappy with them. I take the blame for hiring them in the first place. I won't make that mistake again.

Good shingle selection colors and good shingles, Good shiny gutters, they matched the new siding with the old siding on the sides that weren’t damaged from hail. They were very nice. Eric was very nice, patient, and helpful! Good job!

I liked everything except for when I pointed out the incorrect dollar amount for the dumpster/roll off fee to be told that it was wrong and since insurance approved it that it was fine, and he did nothing about it even after on more than one occasion pointing out the fact that insurance did NOT approve the whole thing and I had to pay out of pocket for part of it.

They were very communicative, had good follow through, and did good work.

It took over 2 years to get the job finished. Left a huge lift in the yard for 4 months without using it. Then tried to charge me for the rental.