My wife and I are vary pleased with our replacement roof, from the beginning our experience was hassle free. Chris and I talked for a few years about replacing my old wood shake roof. After getting quotes and trying to make a re-roof work, Chris would update the quote to reflect quality and craftsmanship at a fare price. Chris kept in touch, updated us, and answered all our questions and concerns. The work was done fast and the crew knew their stuff! Thank You Chris!
Jake was fabulous, great!! Better than wonderful, fantastic
Jeff has been an extremely knowledgeable person that understood my needs & was willing to wait for me to be able to re-roof my home until I was ready. Checked with me several times to see if I needed anything yet but never made me feel pushed. I recommended Apex roofing to a friend before I was able to do my own because of seeing the quality of work done on a neighbor's roof
I had estimates from multiple roofers. The others were fine, but Apex stands out for knowledge, communication, efficiency, and price.
In fact, I've already recommended Apex Roofing to a friend. Nate was very personable and knowledgeable. We also appreciated his kindness in bringing us a paper copy of the contract sign since we are uncomfortable using DocuSign. The team that did replaced the roof were friendly, thoughtful, efficient, and fast. They did such a good job cleaning up afterwards that if you didn't see a brand new roof on the house, you wouldn't have know they had been there. They did very good work as far as I can tell.
Quote, schedule and work was easy to coordinate, quick and professional.
The whole process went smoothly.
Have onsite a person in charge of the crew. As the owner of the home I was running around asking questions pointing out issues that the crew was missing.
This was a rather complex project which required coordination with other contractors. Things worked out well.
Price and convenience
Very professional and clean up was spectacular!
Very organized and easy to deal with.
The roof looks good
Apex was recommended to me by the Kalispel Tribe, and that gave me the confidence to trust them. I have high standards, and Apex exceeded them.
The sell was not hi-pressure, and Steve W. and the reroof-crew were very hard working and knowledgeable.
Process was easy, crew worked efficiently, roof was completed quickly.
Every part of the process was easy and enjoyable. From the initial planning to the execution.
If i have an opportunity, I certainly will.
I liked how quick and efficient the process was. Buel was amazing with explaining everything and the pricing was competitive but reasonable.
Very satisfied with all aspects of the partnership with Apex thus far.
From Nate exam of roof to estimate to installation to cleanup by super dedicated, hardworking young men, it was superb.
Buel is a five star sales man. The quoting process was the best in comparison to the other companies we researched. The roof was quoted, scheduled and completed in less than a couple weeks!
We called for an estimate on a Friday @ 1:30pm, Nathan called us back and was here @ 3:30!!! Grabbed his ladder, got on the roof, went in the house to assess interior issues and we got the ball rolling!!!
Apex gave me three options, so I was able to pick the roof that was right for us and our budget. Pete always kept in contact with us and was very flexible so that we got exactly what we needed.
Excellent crew, fast and thorough work.
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Communication was awesome.
Dependable interactions
Start to finish, Nathan Stevenson as our point man and the project crew members were professional, skilled, and respectful during the removal and install.
Because of the customer service I would recommend to everyone!
Everything went exactly as promised
The efficiency and cleanliness
Very knowledgeable very hard working crew
Quick install and good sales follow through.
Apex did a great job with our roof. We were nervous to start the process but it was quick and painless. Jeff was great to work with and the builders were prompt and ready to work when they showed up. They were also very respectful of our home.
I’ve already recommended Aoex to my neighbors and friends.
Apex Roofing is a sterling example of professionalism. Every employee was hardworking and polite. The new roof was put on the house in a single day. Wow! And it looks gorgeous. Thank you.
Hard to communicate with workers.
They were very friendly and worked hard, but we had a big communication barrier.
Contact person (Ben) was amazing. And work was done quickly and thoroughly. My roof took 1.5 days to complete, including new decking. My neighbor's roof was started on a Wednesday and took 10 days (including a three day, somewhat daily weekend.)
Friendly, knowledgeable and flexible
Good work and good communication.
I am very pleased with our experience. Steve Wills was very professional and friendly. It was obvious that he knew his business and that he wanted very much to satisfy his customer. He communicated regularly throughout the process.
The roofing crew were very friendly and quick. They did a great job and were very thorough in cleaning the yard. I would certainly turn to this company for any future roofing needs
Nathan was really easy to communicate with, the roof was completed well before expectation
We got bids from 7 different roofers and APEX stood out immediately. They weren't the cheapest, but also not the most expensive. They were honest and professional but very personable as well. Nate was excellent. He was incredibly patient with us as we asked all of our questions. He always seemed relaxed and acted as though we were his only client. The roof was done on time, as promised, with clear communication every step of the way. I couldn't have asked for a better roof installation process.
They did a good job, and finished there job fast.
I am very satisfied with thr job that Apex Roofing has recently completed, and have already recommended them to friends and neighbors.
I don’t think I’d recommend to a friend because of issues we had.
Having a new roof installed on your home is a big undertaking; it's major construction, fairly expensive, and if not done right it can lead to substantial damage and loss. We knew it was time to re-roof our Moscow home, so we decided to interview a number of companies serving the Palouse. I'm very glad we did as we discovered two things; there are a number of very good and trustworthy roofing contractors in our area, and there just might be some to avoid at all costs.
We 'interviewed' Apex because they have done several roofs in our neighborhood. In fact, they did the neighbors across the street and came to our door when they were done. Not to sell us a roof, but to tell us to call them if we found any debris in our yard; they'd gladly and quickly come out to clean it up. That's outstanding customer service, and I wasn't even a customer yet. Pete Barner was the Apex Project manager who came out to do an inspection and give us an estimate. I found him to be knowledgeable, courteous, polite, and trustworthy. He gave me an honest assessment that included his opinion that with some minor maintenance my roof would likely last another 2-3 years. No high pressure 'the sky is falling! You need a roof today!' like some other homeowners have experienced with roofers. When it came time to decide, and Apex was our choice, Pete met with us and walked us through colors, styles, warranties, etc. He's not a salesman. He's a competent Project Manager with knowledge of his industry and the materials. His approach allowed us to trust him and to trust Apex to give us the best possible service and product. And Apex was able to start the project sooner than some other contractors.
We have a pretty big roof, and the project was done in a day; well 2 days if you count the day the materials were delivered and loaded on the roof. Having your roof replaced is messy. There is no way to get your old asphalt shingles off without making mess. The Apex crew made a MESS! But they cleaned as they went along using a magnet and a blower to collect nails and garbage. And they cleaned up when they were done. I mean they cleaned up.....everything. It's been almost a week and I still haven't found any stray debris they missed. I like that. The crew was efficient, courteous and conscientious, and the finished product looks amazing. Especially the little things like adding W metal to all of my valleys. This provides a very clean look and will help me fight ice dams. If you are going to invest some serious money in your roof, and you want to be treated respectfully (during the inspection and estimate, when scheduling, during install, and the finished product/clean-up afterward) consider Apex. I'm very happy we chose them
They were fast and efficient. They also worked on an orderly manner.
Apex was quick and efficient, as well as being very clear about pricing and costs. Very happy with the company!