About this company
Apex
THERE GOTTA BE A BETTER WAY. You could say Apex Energy Solutions was founded on that statement. You see, back when he was an aspiring actor, Michael Foit took a temporary job in replacement window sales. Then a funny thing happened: He realized he had found his calling. There was just one problem: Michael hated his new industry sales practices, quality standards and customer service. He vowed to find a better way. Two decades later, that better way now known as Apex Energy Solutions has expanded to over 20 locations by matching cutting-edge technology with time-honored craftsmanship and abandoning traditional sales approaches in order to go directly to consumers to educate them, so they make good decisions about their homes.
Types of work
GuildQuality surveys
Reviews 24
Of 24 respondents, 24 left a reviewRecent reviews
Jeffrey G.
I am still on the fence, there are 3 windows that need replaced, one was broken in shipping, the second is a large window that was shipped double pain and the third was shipped double pained but no one will agree to replace it with the tripple pained that I thought I was getting.
Stephen H.
Multiple trips, multiple measurements, slow responses from the customer support center, errors on financing documents, broken windows and repeat visits for job completion.
Greg D.
It took a very long time from measuring to installation then the installer said the handle needed to be replaced and we haven’t heard anything since
Mike M.
Finished our window project with Apex windows. Windows do a great job sealing up any drafts and warming up the rooms.
Tawanna A.
I have a problem with the screens and no one has been assigned to help yet. The manager did call me right away but I have not been scheduled yet.
Bryan S.
Everything went very smooth.
Brian
Where to begin. I actually love the product (9/10). And the subcontractors who did the install were amazing (9/10). But it has been a long bumpy road from when I was first approached to when the windows were installed. Not just poor communication, but NO communication for months and weeks at a time. (0/10) And now that the windows were installed, no communication whatsoever about the punch list items (for broken lock parts that need to be installed) despite calling customer service three days ago and being told to expect a call from the Columbus field manager on what happens next. I also believe there was meant to be a sign placed in my yard highlighting the new windows as part of Apex's marketing strategy. Nothing regarding that either. Project management from sale to install (and including follow-up) has been abysmal. And I still have two ground floor windows (two weeks later) with no locking mechanisms.
David C.
Unprofessional salesman.
Leon C.
I love the 3 pain glass and the durability of the windows.
Judy G.
I have talked to three friends personally about the windows. One said she was going to call Chris, another neighbor has a friend they will probably use and the other one is a procrastinator and is on vacation. So do not know when she will call.
Troy
The overall process has been super smooth. There has been no unexpected issues or delays.
Eric S.
The only good part so far of this purchase and installation was the initial salesman. Then shortly after our order, he was either let go or left the company.
Jonathan A.
John B.
Joshua C.
Shelly R.
Drew G.
Thomas P.
Bryan P.
Lukicia S.
Parker C.
Bob L.
Review in Port Washington, WI
Donna C.
GuildQuality
Feedback report
