The American Roofing rep that I dealt with was very knowledgeable and actually suggested the Owens Corning product that would be a better fit for our home, and in the long run will save us money thruout the year with our heat and air bills. It was also cheaper to go that route because their ridge vent is actually less expensive to install and works better and saves more money.
None. They got me done 3 weeks than I had originally been scheduled and did the job in one day.
With the Power Vent I was going to install, I would have had to hire an electrician to hook it up and I saved money by not having to do that.
I already have recommended them to someone.
The salesman did a great job, as well as the installation crew.
Expediency of the work performed.
Yes I looked when they were on the ground and the shingles seem good. They were architectural shingles.
Yes they kept it clean and safe. They had tarps all around the house. There were some nails but you are always going to have that.
Yes. They were only here one day.
Yes. They did it in one day.
He gave an estimate and they called the night before and showed up on time the next morning and finished in one day.
I like the way the roof looks and the type shingles I got. They got here and got the roof off and back on in one day.
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of American Siding & Roofing as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys