The American Roofing rep that I dealt with was very knowledgeable and actually suggested the Owens Corning product that would be a better fit for our home, and in the long run will save us money thruout the year with our heat and air bills. It was also cheaper to go that route because their ridge vent is actually less expensive to install and works better and saves more money.
Areas For Improvement - None. They got me done 3 weeks than I had originally been scheduled and did the job in one day.
Areas Of Satisfaction - With the Power Vent I was going to install, I would have had to hire an electrician to hook it up and I saved money by not having to do that.
Current Referrals - I already have recommended them to someone.
Recognized Excellence - The salesman did a great job, as well as the installation crew.
Areas Of Satisfaction - Expediency of the work performed.
Quality Of Materials - Yes I looked when they were on the ground and the shingles seem good. They were architectural shingles.
Clean & Safe - Yes they kept it clean and safe. They had tarps all around the house. There were some nails but you are always going to have that.
Work Done Right - Yes. They were only here one day.
Schedule - Yes. They did it in one day.
Appointments & Meetings - He gave an estimate and they called the night before and showed up on time the next morning and finished in one day.
Areas Of Satisfaction - I like the way the roof looks and the type shingles I got. They got here and got the roof off and back on in one day.