The process was rough, due to factors both within and beyond AHR’s ability to control.
High quality installation and attractive pricing
Fantastic customer service, answer all my questions; great product and quick & efficient install.
Installers were very professional.and friendly . I am very satisfied with the work they did and the sliding door looks great.
Our church had a great experience working with the excellent staff at American Home Renewal. I would recommend them to everyone.
They did doors, windows, siding, and gutters. Two doors don’t lock very well, one totally not aligned with deadbolt and other i have to pull tightly to lock. Communication was very poor. I had to reach out multiple times to know when things were starting, what I needed to provide (electricity, access to house) and when things would be completed. They completely forgot that they were supposed to do the gutters until they thought the job was done and I asked when the gutters were being completed. Finished product is nice other than the door issue mentioned and price remained as quoted and was reasonable based off of a few competitive quotes.
Guys from AHR added lap siding to my old rancher house. I must say, this is by far the most professional and quality-focused team I ever hired. Amazing work! Highly recommend!
Fast and concise
American Home Renewal was fabulous from beginning to end. I was working with another window company and they went out of business, and took my $3,500 deposit with them, after stringing me along for almost a year. American Home Renewal came to the rescue with a good contract that they committed to and carried out on time and on budget. I wanted windows by early August and they came in right on time. There were no additional costs added on as a surprise. I was handed over from the contract signing coordinator (Kevin) to the installation coordinator (Keith) with skill and ease. And the installers were very skilled and conscientious. They always went the extra mile (Randy patched a small hole for me, unrelated to the windows) and even cleaned an existing window (Steven) so all the windows would be clean at the same time. No one minded that I was a very engaged consumer, with lots of questions and ideas. I would highly recommend American Home Renewal.
Great work. Siding looked professionally installed. Was able to navigate difficult access between buildings. I liked that they were well documented in insurance coverage and good business rating.
I wished the price was lower, however I selected quality doors.
We were very pleased with the work done by AHR. The company is well-organized and easy to work with. They completed the work on time, on budget, and were responsive to unforeseen changes in the scope of the work.
We are so happy with the entire experience and outcome of working with American Home Renewal. From the initial consultation through the final sign off, we are grateful for their commitment to delivering quality work and good communication. Their pricing was highly competitive and we appreciated that they focus specifically on siding, entry doors and windows. This allows them to really focus on doing quality work that some general contractors can't do as well, nor with the desire for attention to detail. The crew was respectful and provided alternative ideas or solutions where necessary. They take genuine pride in their craft and we couldn't be pleased with the outcome. The house looks amazing. Thank you, to all at American Home Renewal. We will be more than happy to continue to refer them for years to come.
I’m very happy with my new windows except for the sharp edge at the ends of the opening rail. ARH have been responsive to my concerns. Thank you Ruben. You and your coworker were professional and pleasant, and did a great job installing the windows. Thank you AHR staff, and Keith.
I was expecting more reach out from the project manager and job foreman.
From start to finish, American Home Renewal completely transformed our home. When it's stormy outside, we can barely hear anything outside because it's so well insulated. We feel protected from the elements and our house looks like a brand new modern home. AHR took the time to get to know us and their expertise showed while they evaluated our home and throughout the siding installation process. We very much appreciate the communication and efforts made by American Home Renewal.
Professional staff and excellent customer service. Written proposal with how installation will be done and types of material used.
American Home Renewal was wonderful from start to finish with my sliding glass door replacement. This was a big, expensive project for me and they provided excellent service. The sales representative was knowledgeable and very helpful in assisting me in choosing the best doors for my style of home. All the workmen were super professional. They went out of their way to be neat, considerate and friendly. They completed their work skillfully.I was very nervous about the impact of this large project on my home and life. Now I only wish I had it done sooner, the results are amazing! My home looks like a brand new house and it is much warmer and cozier.
AHR was able to replace some old windows in our new home. They were very knowledgable of the building codes for SF and the process was very smooth.
I've had a few doors installed by other independent contractors before, but these guys install the doors perfectly. They really spend a lot of time to make sure the doors align and match up properly. I will not look elsewhere if I need another door installed.
I have now used American Home Renewal 3 times to replace windows over the course of my six years owning my home, and would not hesitate to use them again in the future. This most recent time it took almost two months for the work to get completed because they are so popular, but they told me that ahead and time and I was nevertheless satisfied with the work.
Overall we are very pleased with our experience with this company and the installed windows. It took 5 days to install 25 windows which required access to inside our home as well. They placed customer satisfaction high on their priority list. The team was very accommodating to any requests we had. They delivered quality service with a quality product at a fair price.
American Home Renewal communicated with us all along the way. They were able to do the job quickly and efficiently so that there was no disruption to our household. Thank you for a job well done.
I would call this firm the best in this particular field. They performed in an outstanding mannerand met all their obligations without a hitch. They come highly recommended by me
The job is beautifuly done. We had removed all the stacco to add insulation. There was a extra layer nobody expected but they did it with a small additonal cost. Everybody know the process and they do not skip anything. Very profetional.
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
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Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of American Home Renewal as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys