At first, Alvarez Restoration was Johnny-on-the-Spot. They stopped the flood at my rental and proceeded to dry the walls and floors. Then they had to go to other emergencies. My flood started the middle of September. The job is still not complete and it wasn't a huge job. I was not kept in the loop and had to call, text, email constantly. However, the job they did is good. There are still items that need to be completed.
They really did great work.
Every one of the men who were here over the course of a month were wonderful. They were kind, helpful and answered all of my questions. I couldn't have asked for a better group of professionals. They even liked my cat. Thank you so much!
Because of the frustration with the repairs and we did not know what was going on most of the time.
Alvarez Construction is the place to go for your construction needs. The staff is fantastic, we built a good working relationship along the way. They went above and beyond on helping us with our project.
I was very pleased with their service. The gentlemen were very nice and helped me get my home back in shape.
Exceeded the required work at no extra charge. Very happy with their workmanship.
They did a great job in a timely manner.
Alvarez construction was extremely professional throughout our repair and claim process. Colt Wells handled every question and request promptly and with exceptional courtesy and expertise. I will use them again and have already recommended them to others.
They were great and hard working guys that got the job done in a timely manner. I am happy with the work.
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Alvarez Restoration as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys