We are hand washing and social distancing.
Work Done Right - Quality work, yes.
Areas Of Satisfaction - Installation crew was very experienced.
Repeat Business - Not sure but All American Exteriors will be given first consideration.
Recognized Excellence - Greg Davies was very dedicated and sincere in what he does.
Additional Comments - The overall experience was great from the free estimate all the way to the final installation.
They provided great customer service! So far, the product seems to be great.
My install was timely and professional.
We are very happy with the work All-American did on our home. When the original siding was removed extensive damage was found. All-American worked with us to adjust the scope of the renovations and did a fantastic job. repairing the damage. The siding/trim, new front porch, new gutters and new front/back doors not only look beautiful, the quality of the work is top level. We highly recommend Thomas and his team.
Recognized Excellence - I would like to recognize the on-site project manager. He called every day to let me know when the crew would arrive and updated me throughout the project.
Additional Comments - It was great work and it looks good. It was perfect.
I have already recommended All American Exteriors to others.
All American Exteriors was professional and informative throughout the process. While we received some lower quotes, there is no substitute for quality and we could not be more pleased with the quality of their work. The job was completed in less than a day and surprisingly gave our home a whole new look.
When you use them to do work it is professional work and a job well done.
Quality workmanship and great follow up. Crew was thorough and knowledgeable
I appreciated how quickly they responded to my initial call and appreciated getting several estimate options to meet my needs.
They were good about staying in contact with me and doing the little things that needed to be done for the gutters to work properly. I was satisfied with all the work they did. The workmen were very professional. They didn't stand around. They worked the whole time they were here, and they looked really nice. I am really pleased with them at this point. They also told me about the 15-year guarantee which made me really happy with them.
Areas Of Satisfaction - I was satisfied with the professionalism of the workers. After they completed the job, they showed me everything they did, told me to watch with the rain and to call if there was a problem. A lot of times people do work and leave, and then you are left not knowing what to do, but not with them. I thought they were very professional.
The company was easy to work with and kept communications open. Work was done on schedule and met my expectations
Jay and another general; who I believe was the estimator were extremely professional, very friendly, customer-service oriented, and timely. They exceeded in customer service and I was very impressed.
They are honest, fair, and did a great job.
Areas Of Satisfaction - The quality of material, workmanship, and the care they took.
Recognized Excellence - Thomas Williams was great.
Recognized Excellence - Both Thomas the owner and Terry our project manager did an excellent job keeping us up to date and informed throughout the entire process.
Yes, I have already, people have driven by and saw the work happening and ask for feedback.
Clean & Safe - I will and have recommended this crew to anyone. I live on a pretty busy road and have had people drive by and inquire about the home remodeling. Very pleased with quality of work. The crew left a lasting friendship.
Likely To Recommend - Yes, I have already, people have driven by and saw the work happening and ask for feedback.
Areas Of Satisfaction - How professional the crew was. Not just in workmanship but just good people.
Recognized Excellence - Yes, ''Terry'' and crew.
Additional Comments - I think this company will be around for a while, not just a fly by night kind of company. GOOD JOB.
Areas Of Satisfaction - I was most satisfied with how they came out to see what another company had done for us. The job by this other company looked as if a two year old had done it. All American Exteriors came out and completely redid a much better job on our gutters and guards. We are pleased with them.
Recognized Excellence - I would like to recognize Thomas and Jay. They were both excellent.
Areas Of Satisfaction - I was very impressed by their efficiency.
Recognized Excellence - The installers were very good.
We have used AAE in the past and were very pleased with the quality of workman's hip they offered. So we went with them again for our roof.
Areas Of Satisfaction - I was most satisfied with the look of the new roof. My wife says it looks grand.
GREAT COMPANY TO DEAL WITH. DELIVERS WHAT THEY PROMISE
All American Exteriors was very professional and I would highly use them again.
Areas Of Satisfaction - I was most satisfied with my experience with All American Exteriors because the look of the work that was done and they arrived to the job on time and did a fantastic job.
Recognized Excellence - I would like to recognize the salesperson Thomas Williams. He was very professional and did a great job.
The entire company was very knowledgeable and professional and easy to work with in order to get the job done right from the beginning. I highly recommend. Thank you.
Likely To Recommend - The entire company was very knowledgeable and professional and easy to work with in order to get the job done right from the beginning. I highly recommend. Thank you.
Areas Of Satisfaction - I was most satisfied with their quality and how well they expedite things. They did find some issues with the repairs and they figured out what to do so that it looked professional.
Recognized Excellence - I would recognize Pete Thomas and the three guys on the crew for exceptional service. They have always been there for me. They are pleasant and trustworthy. I wouldn't go anywhere else.
Very qualified and courteous sale people and installation crew . Quick to respond to questions with thorough communication . Good experience from beginning to end . Would recommend to family and am hoping to use them for a window project in the future .
Recognized Excellence - Installation crew should receive recognition for their representation of the company . Top shelf crew .
The quality of construction and the workmanship was outstanding. They were fast and it was done perfectly.
Areas Of Satisfaction - I was most satisfied with them finding the problem in the first place. The front of our roof was pitched down and previous problems were not addressed.
Recognized Excellence - Rafael was a really nice man and did such a beautiful job.
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of All American Exteriors as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys