We are hand washing and social distancing.
They did excellent work and had excellent communication. This could have been stressful, but they made it easy.
All American Exteriors was one of the most professional contractors I have worked with in many years. From showing up on time for the initial appointment, to the no pressure competitive quote, to the excellent day of service, and the follow up after completion. I highly recommend them and will use them again.
All American Exteriors were great.
I was in need of a contractor to perform exterior work on my home. I was most interested in hiring a company that I would feel comfortable with especially if follow-up work is needed. I located All American Exteriors and simply made a cold call to the office. I was immediately pleased by the quality of information provided to me even though my home is located further from the normal service area of this company. I quickly received an estimate and the estimator provided all the detail that I needed to make a decision. There was no pressure or any effort to obtain a commitment from me as you often experience with larger companies. Weather did hamper the start of my project but I felt well informed while waiting for the work to be done.
Office personnel were great. Job site foreman was excellent. Work done was very good. I would recommend this company to anybody.
excellent customer service and sales representative
Areas Of Satisfaction - All areas exceeded my expectations.
Recognized Excellence - Jay and Greg did a good job and should both be recognized for their exceptional service.
Areas Of Satisfaction - They met all of my expectations. They came out here and took care of the job. It looks beautiful, they did a great job on the gutters, I am very pleased.
Repeat Business - If I do have an exterior use, I will definitely be calling them again.
Recognized Excellence - Greg was very patient and understanding of everything that we were going through. He took care of making sure everything went smoothly.
Additional Comments - They just were great.
Recognized Excellence - I would like to recognize Greg for his exceptional services.
Work Done Right - Quality work, yes.
Areas Of Satisfaction - Installation crew was very experienced.
Repeat Business - Not sure but All American Exteriors will be given first consideration.
Recognized Excellence - Greg Davies was very dedicated and sincere in what he does.
Additional Comments - The overall experience was great from the free estimate all the way to the final installation.
They provided great customer service! So far, the product seems to be great.
My install was timely and professional.
We are very happy with the work All-American did on our home. When the original siding was removed extensive damage was found. All-American worked with us to adjust the scope of the renovations and did a fantastic job. repairing the damage. The siding/trim, new front porch, new gutters and new front/back doors not only look beautiful, the quality of the work is top level. We highly recommend Thomas and his team.
Recognized Excellence - I would like to recognize the on-site project manager. He called every day to let me know when the crew would arrive and updated me throughout the project.
Additional Comments - It was great work and it looks good. It was perfect.
I have already recommended All American Exteriors to others.
All American Exteriors was professional and informative throughout the process. While we received some lower quotes, there is no substitute for quality and we could not be more pleased with the quality of their work. The job was completed in less than a day and surprisingly gave our home a whole new look.
When you use them to do work it is professional work and a job well done.
Quality workmanship and great follow up. Crew was thorough and knowledgeable
I appreciated how quickly they responded to my initial call and appreciated getting several estimate options to meet my needs.
They were good about staying in contact with me and doing the little things that needed to be done for the gutters to work properly. I was satisfied with all the work they did. The workmen were very professional. They didn't stand around. They worked the whole time they were here, and they looked really nice. I am really pleased with them at this point. They also told me about the 15-year guarantee which made me really happy with them.
Areas Of Satisfaction - I was satisfied with the professionalism of the workers. After they completed the job, they showed me everything they did, told me to watch with the rain and to call if there was a problem. A lot of times people do work and leave, and then you are left not knowing what to do, but not with them. I thought they were very professional.
The company was easy to work with and kept communications open. Work was done on schedule and met my expectations
Jay and another general; who I believe was the estimator were extremely professional, very friendly, customer-service oriented, and timely. They exceeded in customer service and I was very impressed.
They are honest, fair, and did a great job.
Areas Of Satisfaction - The quality of material, workmanship, and the care they took.
Recognized Excellence - Thomas Williams was great.
Recognized Excellence - Both Thomas the owner and Terry our project manager did an excellent job keeping us up to date and informed throughout the entire process.
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of All American Exteriors as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys