We are doing everything we can to create a safe working environment for our employees and our customers through limiting crew sizes and in-person contact.
We are providing disinfectant and hand sanitizer to crews to use often, especially on surfaces that people often touch (i.e. water spigots, irrigation timers, gate latches, etc.). If any of our employees are sick, they have been asked to take extra precautions and stay home.
Professional. On time. Clean up afterwords and the work was excellent
They did a fantastic job.
We were so very impressed with the quality of service, dedication of their staff, and the way they treated us. Everything was very nice!
Areas Of Satisfaction - They met/exceeded my expectations with the quality of the workers. We have had lots of work done in our house and these guys showed up when they said they would, worked long days, knew exactly what they needed to get done, and did it. We have no complaints at all!
Problem Resolution - Any concern or question that came up the company addressed it. I am highly pleased that the company truly worked to see that I, as the customer, was completely satisfied.
Additional Comments - I have nothing but good words for the company.
I actually already have recommended Agassiz to two people in my neighborhood. I believe one has already met with Abdiel. I wanted to leave 5 stars but I did have a problem with the fact that supplies were not ready to go when my job started and I felt the crew was spread too thin and apparently there was another job going on in Williams (that Greg initially told me was “finishing up” - not true) that seemed to take priority over mine.
Quality Of Workmanship - Luis and his crew exceeded our expectations. Luis did an outstanding job and was a super star in our neighborhood - everyone was in awe of his skills when he built the boulder retaining wall using that “claw machine”. It was something to watch! He and the crew were thoughtful and seemed to take care that everything was done accurately, for aesthetics and drainage and functionality.
Areas Of Satisfaction - Luis and crew were some of the hardest working individuals I have ever met. My husband manages an oil and gas terminal in the Port of Long Beach, employs longshoremen and would kill to have hardworking individuals like your crew - pretty amazing.
I will recommend your company to others.
Additional Comments - Jeff , I would like you to know that your crew did a very nice job. It is difficult to find a crew that is very well rounded. You are very fortunate to have this crew . A nice touch by Greg bring firewood and flowers and making the house look nice. Little things like this make a difference. Thank you again. Jim
Areas Of Satisfaction - Attention to detail by crew. Very very hard working. Easy to work with- I was very particular and treated with respect and kindness.
Additional Comments - I LOVE my yard and the work that was done.
Areas Of Satisfaction - Diligent crew staffed with courteous, energetic and intelligent people. Conscientious about how they impacted our daily routines and those of our neighbors and they accommodated by adjusting the staging and work as needed to minimize negative impacts. Cleaned the site daily.
Recognized Excellence - Our crew foreman, Alfanso was a wonderful representative for the company. He communicated regularly and he ran the job diligently.
Agassiz had artistic and professional vision for modifying the landscaping and reducing the size of an artistic large pond that made a wow statement to anyone who entered the back yard. The new pond is equally beautiful.
Additional Comments - They exceeded my expectations.
Areas Of Satisfaction - Beginning with Abdiel and continuing w/Greg and his team, Agassiz was able to capture my vision and make it a reality
Agassiz Landscape did a tremendous job on our extensive landscape project. Our home was built on a slope with some serious drainage concerns. The rock walls, dry creek beds, patios and walkways they created have transformed how we live. Their expertise is evident everywhere. Fantastic leadership and on-site Supervisors. Great people! Great work! Highly recommended!
Review - Agassiz Landscape did a tremendous job on our extensive landscape project. Our home was built on a slope with some serious drainage concerns. The rock walls, dry creek beds, patios and walkways they created have transformed how we live. Their expertise is evident everywhere. Fantastic leadership and on-site Supervisors. Great people! Great work! Highly recommended!
I would highly recommend them to anyone who needs landscaping work. Clean, Professional, and timely.
I already have referred four neighbors in my community to Agassiz. I have told each and every person I refer that they will want to ask that Lucas be their project foreman.Not a day has pasted since the project was completed that someone doesn't stop to comment on how beautiful the project turned out. And what an amazing, outstanding job Lucas and his team did. During the course of the project many eyes were watching the day to day, week to week progress.
Sales Knowledge - Jeff(owner) was very knowledgeable regarding the driveway/patio project. Shared great ideas and was willing to listen to my ideas and thoughts. Together we designed a beautiful and multi functional space.
Quality Of Workmanship - The quality of workmanship by the team of Agassiz employees lead by foreman Lucas Vance on my project was EXCELLENT. He deserves and should be recognized as Agassiz employee of the 2019 summer season.Lucas is an outstanding leader of his crew. He communicates clearly with his crew the scope of work to be done. Lucas treats each and every member of his crew with dignity and respect. Lucas is patient with his crew members when they had questions. Lucas is a great mentor to those learning new aspects of their jobs. Under Lucas's leadership all the members of his crew got along with each other. Together they were all a most effective and proficient team.This team work I witnessed and experienced first hand as I helped where I could each and everyday of my project. Lucas's crew for my project consisted of the following:Cameron (equipment, supplies delivery driver) Ty (crew member) Josh (crew member), Terrance (crew member), Shann (crew member) and Hernal(skilled artists, craftsman stone cutter).
Great outcome on a huge project! The back patio is beautiful and the front of the house looks clean and sharp. The crew was friendly, courteous and professional.
Areas Of Satisfaction - The design by the sales team and execution of the design by the crew and especially the lead of the crew was excellent.
Awesome job guys!
Areas Of Satisfaction - Honesty, integrity, trustworthiness.
This is the second time I have used them, they did a great job both times.
Areas Of Satisfaction - I was most satisfied with the quality of the workmanship.
Recognized Excellence - They were all very good, courteous, careful, and neat with their work.
Likely To Recommend - They're a really great landscape group. I use them all of the time up in that area.
Areas Of Satisfaction - Landscape designer immediately drew a plan for exactly what I wanted. It was like he could read my mind. Also, Alphonso and his work crew were exceptional! They work very hard and we’re very efficient!
Recognized Excellence - Alphonso and his crew. Can’t praise them enough!
Areas Of Satisfaction - They were very good about adopting to any changes we made.
Additional Comments - I am extremely happy with them!
Outstanding project team from first contact to the last paver installed! We went from a completely dirt yard to a cozy oasis that we will enjoy for years. Project team was very professional and kept work site clean throughout the week. Abdiel, Eric, Lucas, Cameron and the entire crew were a pleasure to interact with; they take great pride in their work and truly care about their customers. I was also very impressed with the detailed scaled drawing that allowed us to see exactly how yard was to be designed. We're extremely happy with the final product!
Quality Of Workmanship - Super happy with the final product and it turned out just as I envisioned! We are extremely impressed with the entire organization!
Areas Of Satisfaction - Agassiz Landscape Group's professionalism was appreciated. They kept to their schedule and kept us informed throughout the project. We are happy to say we have the best looking yard in the neighborhood..
Recognized Excellence - Everyone we have worked with at Agassiz Landscape Group has provided us with exceptional service. They have been easy to work with through all phases of our project.
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Agassiz Landscape Group as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys