We met with Advanced Renovations in June to schedule the construction of an outdoor living area. We were originally scheduled to start construction in July. The permit was issued in September. The project was completed early March with punch out list still not complete. This was not a major renovation. We do like the final project and the people were nice to deal with, but they are not efficient with the use of the crews. This project should have been completed in less than 3 months. It took over 6. We had mishaps of the new ceiling falling down at Christmas. Excess water pouring in on our screened in porch when guest were scheduled to arrive. The new flooring having to be replaced due to no protection placed over it during the construction phase. We also were sent rendering of the project, however, that was not what we ended up with. The rendering was a vision, so be careful. I placed calls and sent emails with my concerns and quickly had responses, either in person or by phone. They spent some of their holiday right here with us trying to make the situations right. Like I said, nice people to work with. I feel like they have taken on too many projects at one time and are spread too thin. A full crew would come in the morning and then 3 would leave, going to another project, leaving one person here to work on our project. Bring a full crew here and leave them. They could have finished this project in half the time reducing their cost tremendously as well as keeping the customer happy, if they just would have let them stay all day and knock it out. I would not recommend them due to the time that my house was kept in disarray. I told them I felt like I was a hostage in my own home. I realize construction is never fun but you know that going into it, so when it goes on for months and months after the scheduled completion date, it becomes very frustrating and unfortunately, that is the lasting memory.
Very professional with outstanding quality and workmanship. Will recommend to others and will consider using Advanced in the future.
I would definitely use the company again.
Advanced Renovations were easy to work with. They were extremely professional and responded to all inquires in a timely manner. All contractors were professional and courteous and always left the site clean in the evenings. They showed up when they were suppose to and communicated well with me throughout my kitchen renovation. I would high recommend them.
from initial visit to organize a bid, to completion of the punch list, AR kept close communication, set reasonable expectations, and followed through with a good natured, competent crew who always showed up on time and ready to work
Areas Of Satisfaction - professionalism, competence; they work hard, exhibit knowledge, and pursue the end product
Lead Source - ad in magazine
My project was comprehensive including plumbing, electrical, drywall, cabinetry, carpets, hardwoods, tilework, paint/stain, millwork, AC, and insulation. Advanced Renovations brought a top notch team into my home - from the general contractor to all the subs, I felt comfortable with the people and was beyond impressed with the work. I would highly recommend Advanced Renovations for any job.
Professional & Organized - This is the biggest thing I looked for in hiring them. At the beginning of the project I received clear estimates with well defined scope of services, a design booklet that articulated our joint vision for the project, and everything that I personally would never have known how to do from permits to inspection schedules. They landed a general contractor, Steve, who worked to an organized schedule which they clearly communicated and updated as needed. He worked with me real time to accomplish what I wanted in the design (which was rather unique) while putting organized options on the table that helped me shape my thinking.
Schedule - While we had extensions to the timeline, they were to accommodate my additions or typical things that just happen as a course of a project like this. Each extension was clearly communicated with the reason and adjusted timeline.
Budget - I had a pretty open budget on this project. That said, with each decision I made, Advanced Renovations was clear on the cost and timeline.
Clean & Safe - Always. From day one they protected my house.
Value - Yes. This was an expensive project but worth every penny.
Areas Of Satisfaction - Really amazing general contractor in Steve. We felt so comfortable with him in our home and knew that anything we asked of him would get done.
Lead Source - houzz.com
Current Referrals - I am always on the lookout to make a recommendation.
Additional Comments - Just an amazing job!
Additional Comments - I have recommended Advanced Renovations to a few friends - they were a great group of guys to work with. I still see them in the neighborhood doing other jobs. I enjoyed working with them immensely and I would definately use them again myself.
Additional Comments - Pat, the person who worked here on a day in and day out basis, was fantastic. He was a creative problem solver, great communicator, knowledeable and he really made the process great. It really was a very pleasant experience. The subcontractors were also excellent.
Additional Comments - I al ready have referred Advanced Renovations to a friend. They exceeded our expectations in every way and we were so pleased that we chose them. We wouldn't have changed anything - they were great. We are looking at doing another project here in the near future and wouldn't even consider going with anyone other than Advanced Renovations.
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When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Advanced Renovations Inc. as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys