They were always on time and always accomplished what they needed to do.
Advanced Drying Systems was extremely professional in all regards.
Anthony A was exceptional in service. I had to manage entire process from 1200 miles away. He was responsive and professional and went way beyond my expectations to help me understand the water issues I had and how they were being handled by him. He kept coming back multiple times to make sure this was handled. He should be commended and promoted within your company. Great company, great people, great service!!
ADS was so thorough w/explaining the process as well as drying my home.
They were very professional and gave us a sense of comfort going through what we went through.
Advanced Drying Systems was very professional. They did an outstanding job. I can not say enough for them!
There were two men that came to work. They were very helpful!
Anthony, Kevin, and Jermery kept me informed and were very professional. They made me feel at ease and did a wonderful job.
I can't say how great they were!
They did a really wonderful job. They came when they said they would, and they answered the calls. If they didn't answer, they were good about calling right back even after 5pm. They were very professional.
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Advanced Drying Systems - West as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys