Everyone on Jerry's team were very professional and considerate of our time and situation. They explained why certain things were required throughout the remediation process and made it easy to continue living normally through the chaos. We would recommend Adams Emergency One to anyone that needs moisture remediation!
Adams Emergency One is a first class company who went above and beyond. They were very professional and worked around our schedule. I could say many positive things, they were awesome.
Adams Emergency One is truly a customer based company. They called within 2 hours of notification by the insurance company and had their equipment on site not more than 2 hours later. The owner thoroughly explained the process and the employees were very courteous, took care with the damaged rooms (house over 100 years old), and completely cleaned up during and after the service. Most highly recommended.
Very responsive and they were at our house within an hour on Fourth of July weekend
Was very much at ease dealing with an honest man/company
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Adams Emergency One as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys