From start to finish Accurate Carpentry were true professionals. The finished project was beyond my expectations. The job site was cleaned daily.
We were thrilled to work with Dwayne and his team. They were very professional, on time, cleaned up every day, provided critical feedback and suggestions throughout our entire process. Dwayne looked at our full kitchen remodel beyond his hired responsibility!
Responsive ownership and project manager with excellent product knowledge. House looks great.
The owner knew her operating team well and all of her on-site personnel were welled trained and most importantly were the most courteous, quick to respond and make certain the client’s expectation were exceeded.
They are everything that they say they are. They are professional, precise, on time, and you couldn't ask for anymore. I think the office lady is on top of everything.
The professional competence of this company is great. Their work ethic and attitude toward our project made us feel the job would be done correctly and efficiently, and it was. We would certainly recommend them to our family and friends for their projects.
Accurate Carpentry was willing to take the extra steps to get the job done the right way and was very knowledgeable about the product. They were very professional and their quality of work is excellent.
One of the best contractor's I've worked with. They replaced my home siding with Hardi plank and did some outside work on my office as well. I'll be using them again for a kitchen remodel.
Took their time to do the job right.
Excellent workmanship but several delays.
All of our questions and concerns were addressed promptly. Accurate Carpentry was very easy to work with and our James Hardie siding looks sharp and polished.
We hired Accurate Carpentry to raise the height of a hallway banister off a flight of stairs. We were looking for skilled craftsmanship given the age of our home and the needs for the interior woodwork, and Dwayne demonstrated knowledge and expertise during the consultation. Scheduling the consultation and the work was fairly straightforward, and we thought the quote was fair and in line with the complexity of the work. Dwayne and his team arrived promptly and completed the work in a timely manner and as planned. We're very happy with the quality and aesthetics of the Accurate team's work and would hire them again for future projects.
Accurate carpentry was our first positive experience with a home repair from start to finish - they were knowledgeable, honest, attentive, and hard working. They really clean up when they leave! I would definitely recommend. I can’t say enough positive things! Wish we would have found out about them years ago!
Areas Of Satisfaction - very detail oriented and wanted to make things right
Very professional from start to finish. Recommended excellent alternatives when we ran into issues. Their attention to detail was spot on. Very happy with the Hardie siding. Many neighbors commented on how much it added to the curb appeal of our home. I would definitely use their services for other carpentry jobs around my home. Wish I knew about them when we redid our kitchen. LOL.
Class act! Very professional.
If anyone is looking to have any kind of carpentry or remodeling needs performed do not look any further! I am one hundred and ten percent satisfied with their craftsmanship. If I need any services in the future I will definitely give them call and have no need to call anyone else!
Quality: Workmanship/Materials/Crew - It would be one hundred and ten percent satisfied!
Lead Source - I heard about Accurate Carpentry because I was looking to have Hardy board composite installed on my house. I contracted another company that was supposedly an expert and was one hundred percent dissatisfied. I found Accurate Carpentry through the James Hardy website in my area. They torn off the bad job and did the job to my satisfaction.
Areas Of Satisfaction - Their craftsmanship is old school and hard to find these days. Their professionalism and extra steps they take to make sure customer satisfied is outstanding. They are a good company to do business with. I am sure I not the only one to think this way about the expertise of this company. I am sure they have the same caliber of thoughts about the craftsmanship as I did.
Recognized Excellence - I would like to recognize the whole crew. I do not remember their names. I do not stand over anyone while they are doing job. I hired professionals so their is no need for me to baby sit. Wayne and Kendra, the owners, I can can not say enough about what a great job that they do. They have a group of that are an outstanding team. They are definitely a super bowl team.
Additional Comments - I am one hundred percent satisfied. I do not remember the price of the product however, I can remember the quality that I got.
Mr. Hacker and his co-workers perform at a high level. In a time when finding qualified skilled tradesmen is such a challenge Accurate Carpentry provides the knowledge and skill to complete the project exceeding expectations.
Areas Of Satisfaction - Communication: Dwayne kept in constant contact with our field supervisorQuality and innovation: When posed with a problem it was figured out with creativity and quality
I was completely satisfied with the work that Accurate Carpentry did. They were very professional, courteous, and helpful throughout the project. I received a call from the manager explaining the years of experience that their company has, and that made me decide to use them. They exceeded all of my expectations.
Areas Of Satisfaction - I was most satisfied with the owner and her husband. They came and told me what needed to be done. Their assessments were dead on. I felt so comfortable with them because of that.
Recognized Excellence - I would like to recognize the entire crew. They were super.
Areas For Improvement - They did not fall short. The work is exceptionally well done. The crew was all dog friendly and baby friendly too!
Areas Of Satisfaction - Kindra's customer service is the very best! She listened to our needs, assisted us in selecting colors, gave us numerous references and all information was given in a very timely manner. Her materials were up to date and very informative. Dwayne's attention to detail and explanations of the work were exceptional!
Recognized Excellence - Kindra, Dwayne and the entire crew!
Accurate Carpentry did a great job with my siding project! I had never even heard of James Hardie or fiber cement but they took the time to explain the value it would add to my property and I'm amazed at the difference it has made aesthetically- it looks like a brand new house!. I have already recommended Accurate Carpentry to several friends and will definitely contact them first for future projects.
Areas Of Satisfaction - They took the time to explain to me why things were done a certain way and gave me options of good better and best. They actually squared up a door that was out of square before they started just because they wanted the house to be perfect. It's very rare to find a company that will go out of it's way for you these days like Accurate Carpentry.
Areas Of Satisfaction - Experience and quality of workmanship, as well as the speed at which the work was completed. Accurate Carpentry was also very willing to accomodate my schedule, and allow me the time necessary to finish parts of the renovation that I wanted to do myself. I was very happy with the work they completed, and would absolutely hire them again for future projects.
Trust - I've had several jobs done in the past by Accurate Carpentry, and would most likely hire them again for future, related, projects.
Areas Of Satisfaction - Workmanship is very strict and satisfactory
Areas For Improvement - They always met or exceeded my expectations.
Areas Of Satisfaction - The quality of their work is top notch. Dwayne & his crew are all professionals. They communicate the progress of the job each day and advise what the next day's schedule will be.
Additional Comments - I highly recommend Accurate Carpentry! They have done several jobs at my home, including Hardee Board siding on the exterior, along with a kitchen renovation.
Everyone associated with Accurate Carpentry went out of their way to make sure my project was perfect and completed on schedule.
Dwayne, Kindra, and their entire staff were excellent to work with - very courteous, professional, and quality-minded.
Concern For Needs - Kindra was the big reason we decided to go with Accurate. She was very knowledgeable, very friendly, and very down-to-earth. No typical sales "b.s." or inflated statements about anything. We felt like we were going to get exactly what she said we'd get.
Quality: Workmanship/Materials/Crew - Dwayne is an outstanding carpenter/craftsman. He did a particularly awesome job of setting the new front door and side lights. Most of the crew were also of a very high caliber. A couple of minor things didn't turn out great at first, but Dwayne and the guys did a great job of making them right after they were pointed out.
Our siding job was not without hiccups (what construction job is?), but Accurate Carpentry personnel dealt with them in a timely and professional manner. My only complaint is that we were quoted a 4 week start date. The eventual start time was nearly double that. Otherwise, it was all good. I highly recommend this contractor.
Areas Of Satisfaction - The job looks great, and the siding was installed according to James Hardie guidelines. This was a key point in selecting Accurate Carpentry. Competitive contractors offered lower prices, but had every reason in the world to install it their way. Proper installation was important to us to ensure that the product warranty would be valid.
Recognized Excellence - Phil was a great foreman to work with. Despite being a Michigan fan (GO BUCKS!), he was knowledgeable and bent over backwards to accommodate our requests. Daryl was also exceptional. A few details drug out for a couple of weeks past the end of the job, but he stayed with it and got it done right.
Additional Comments - Our thanks to Accurate Carpentry and James Hardie Company for a good overall experience and a great finished product.
Areas Of Satisfaction - The thing I liked most the fireplace job is that i I could give them a little information and they were able to take it and run with it.
Their work is extremely professional, and they made every attempt to accommodate our desires in the project. They were very creative in coming up with solutions to problems, and the work is just of exceptional quality.
Construction Quality - There really isn't a high enough rating for this statement.
Punchlist - You don't even need a punchlist with Accurate Carpentry.
Areas Of Satisfaction - I was most satisfied in terms of the quality of the workers, quality of the work, and their desire to accommodate our needs.
Additional Comments - Their work is so good.
High quality work, scheduled and finished quickly, an easy company to work with. Very pleased.
Accurate's work was excellent. Even though weather and materials availability significantly delayed project completion they were diligent to ensure completeness and quality throughout. Kindra and Dwayne maintained timely communications and clearly explained issues and options throughout the project. They were flexible in addressing unexpected issues. I highly recommend them to anyone who values quality of workmanship as much as cost.
Areas Of Satisfaction - Quality of work, communications, flexibility and follow through on commitments..
It was a great group of people to work with. They did an excellent job and I was pleased the whole time. They took care of us and did exactly what they promised they would do and exactly what we wanted them to do.
Areas Of Satisfaction - Their professionalism for siding hangers. The work crew was clean and polite. They cleaned up the place the whole night. I wasn't worried about them falling off the roof and they had the right equipment. I was not worried about the installation at all.
Recognized Excellence - There are 6 people involved that were great. Kendra and Dwayne Hacker were remarkable. They took very good care of us and kept us informed. They followed up and went above and beyond. There were four installers, Kenny Yager, Brain Guthery, Sam More, and Keith Cox. They did a great job. It took them a little over three weeks and they were there almost every day. They were really professional and kept the work site clean and neat. They were on time. They were a very good work crew.
Additional Comments - Thanks very much for a great job. I look forward to calling in them in future for future projects.
Areas Of Satisfaction - They were very responsive to me and showed attention to detail and pride in workmanship.
Recognized Excellence - Dwayne and Kindra were excellent. Jorge was a hard worker and very polite and made sure the work site was cleaned up well at the end of each day.
It's been a great experience working with Accurate, and I would highly recommend them to anyone.
Areas Of Satisfaction - I appreciated that we talked about the details of what they were doing. They gave me good input about what would look good, and I was able to put in my own input as well.
Lead Source - Found them on Google with a high rating and years of experience.
I think the quality of their work is very good. I was here when they put them up, and the team was professional. I look at it everyday and I love it.
Areas Of Satisfaction - I was most satisfied with the workmen. The head guy was there, and he guided them through the whole process. It just looks amazing. The installers get a perfect score from me.
Recognized Excellence - I would like to recognize the whole installation crew. It's one of the better experiences I've had with a work crew. They did recommend a good gutter person to me as well.
Areas Of Satisfaction - Accurate Carpentry was knowledgeable and did the job right.
Areas Of Satisfaction - Quality, Knowledgeable, and Safe
Additional Comments - I would defiantly work with this crew again. I manage approx 80 multifamily buildings and offices.
Areas Of Satisfaction - The finished product is great.
Recognized Excellence - Robert continued to try to understand the project for us throughout the process. He worked around the project to make sure that we were satisfied and the job was done right.
We found them to be very professional. Their quality was first-class and they were very accommodating with special requests. We're extremely satisfied with the work they did.
Clean & Safe - They did a very good job keeping the place clean. I really appreciate it. There were other contractors here and they didn't do nearly as good of a job.
Areas For Improvement - We were very satisfied with them. The only area we might've worked a little harder on is the overall payment schedule. It was different than what we initially thought it would be, but the cause of that was in some part the size of the job.
Areas Of Satisfaction - The crew was extremely courteous and very pleasant to work with. The quality was first-class and they worked with us to solve problems that I don't think others would have. They were very clean and neat about maintaining the work site and making sure that things were taken care of.
Recognized Excellence - We got along very well with Duane and Kendra, the owners. They were very easy and very comfortable to work with.
Areas Of Satisfaction - Dwayne is very thorough and wants to do things the correct way. I would hear him talking with his team about the different options that they could do for certain parts of the house and he would often say that they were going to do something because it was the right way to do it.I also appreciated that they cleaned up after each work day. We had no issues with nails or scraps in our yard each night
Its been a real pleasure dealing with Dwayne and Kendra as well as their entire crew. They exceeded our expectations in every way and we could not be happier.
Areas Of Satisfaction - All areas start to finish. From proposals to communication and installation. All phases were great, probably the best experience I have ever had with contractors.
Accurate Carpentry was very competitive with other preferred Hardie contractors and got the original estimate "spot-on" as to what the scope of the work we envisioned. Graciously and gladly handled concerns and final check lists. Friendly crew and quickly handled Change Orders.
Accurate Carpentry did a very good quality of work and I am highly satisfied with them. I may recommend them to other people without hesitation
Accurate Carpentry did a nice job and cut the area clean. We're happy with the results. Other than a few communication issues in the beginning, everything was fine.
My experience working with Accurate Carpentry is that they provided professional service. The quality of workmanship was excellent. The only flaw would be the communication breakdown at times.
Areas Of Satisfaction - I was most satisfied with the workmanship and the product. I liked the crew that was there. They were helpful and professional.
Recognized Excellence - I would like to recognize Dwayne, the owner at Accurate Carpentry for his exceptional service. He answered a lot of questions.
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Accurate Carpentry as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys