Areas Of Satisfaction - I needed to remodel a bathroom in a hurry to make it wheelchair accessible - and Accessible did just that and even more.
Areas Of Satisfaction - I was most satisfied with the overall quality of the project and the work done.
Recognized Excellence - I would like to recognize the project manager, Larry, and his wife, Mary. They were very attentive and responsive. The crew was also very attentive and helpful.
Areas Of Satisfaction - working with my schedule, and my creativity!
Recognized Excellence - Everybody does a great job, thank you!
Recognized Excellence - Richard and Craig were great, working through the holidays.
Areas Of Satisfaction - quality of work and products
Additional Comments - we recommend this company to anyone we know needs to have work done.
Additional Comments - We had a great experience with Accessible. We are very proud of our remodeled clubhouse snd have Accessible to thank for accomplishing it for us.
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Accessible Home Remodeling as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys