They were awesome. I've never worked with anyone better. I'm happy to give them positive feedback.
They do good work. They are just a little high with their labor.
It was a good experience.
When I first called, they said they would call me back. Tony called me the same day about 1p and said they could do the job the next day. The next day, they came out and starting doing my roof. They were done with everything including all the cleanup with the shingles before I even got home.
Everything was great.
Abel Aleman Roofing was very fair and very professional.
I have had several repair jobs done by Abel Aleman Roofing because of the weather and they all were done timely, professionally, and at a reasonable price. I would solicit no other roofing company.
I'm a business person and have been for most of my life and customer satisfaction is number one with any business. I expect it and when I don't get it, I let people know. Right now, I'm not satisfied and I haven't gotten a response back on my letter. I am thinking that the price should be lowered to $400 because $600 is too high.
They provided excellent service! They were very courteous, prompt and professional. I just think they are the greatest and I will use them again when its time for a new roof.
Areas Of Satisfaction - I was most satisfied that they were courteous, prompt and professional. I would definitely recommend them to anyone. I do realize my situation was special.
Recognized Excellence - I would like to recognize Lane and the installers for their exceptional service.
Additional Comments - I feel like they were reasonable and fair even though I don't have a lot to compare it to and I was satisfied with that.
I needed the job done quickly and they did a great job getting it done.
Areas Of Satisfaction - I was most satisfied with their cleanliness.
Recognized Excellence - The salesperson was great.
Likely To Recommend - It was all excellent. The people were good and I enjoyed the people. I have recommended them.
They were very capable. I had people stop by and comment on how great everything looked. The guys were great.
Areas Of Satisfaction - I was most satisfied with everything. They were clean and nice.
Lead Source - I found them in the yellow pages. They were local.
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Abel Aleman Roofing Co as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys