If you have an insurance claim, make sure your insurance company does not use ABBA Property Solutions.
Although the representatives were courteous, they repeatedly failed to follow through with promised time lines, causing a significant inconvenience and the need to call repeatedly for follow up. It took eleven months to conclude a job that was originally anticipated to take a month or two at most, due to the lack of follow through from ABBA. Furthermore, due to the lack of communication and follow through, an area of plumbing that still required my attention (independently of the claim) was covered by the ABBA workers without advising me that they were ready for me to address the plumbing. The plumbing was left inaccessible and I was required to incur the added expense to access the plumbing, with ABBA refusing to resolve any repair needed to the wall to cover it again.
Went without stove,microwave, and kitchen sink for nearly five weeks. Subcontractors would show up not sure of what they were to do. Four twenty-one cabinets had to be sent back and replaced with two thirty- six inch cabinets. I had to go to Home Depot to order the flooring because the contractors said they couldn’t get it. Somedays the contractor never showed up when I was told he would be there.
They had a lack of communication!
Do not trust what they say. Have them pay you first before they start the job and sign the papers.
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of ABBA Property Solutions as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys