This one is difficult to explain. I was told the middle of November that the job would be 1 week long and start right after thanksgiving. It started the second week in December and took about a month. The craftsmanship looked like a DIY job and it was pretty frustrating dealing with all of this while being pregnant...

I felt at ease while dealing with ABBA, great company and fantastic workers. I was always in the loop of the process of replacing the carpet.

If you have an insurance claim, make sure your insurance company does not use ABBA Property Solutions.

Although the representatives were courteous, they repeatedly failed to follow through with promised time lines, causing a significant inconvenience and the need to call repeatedly for follow up. It took eleven months to conclude a job that was originally anticipated to take a month or two at most, due to the lack of follow through from ABBA. Furthermore, due to the lack of communication and follow through, an area of plumbing that still required my attention (independently of the claim) was covered by the ABBA workers without advising me that they were ready for me to address the plumbing. The plumbing was left inaccessible and I was required to incur the added expense to access the plumbing, with ABBA refusing to resolve any repair needed to the wall to cover it again.

Went without stove,microwave, and kitchen sink for nearly five weeks. Subcontractors would show up not sure of what they were to do. Four twenty-one cabinets had to be sent back and replaced with two thirty- six inch cabinets. I had to go to Home Depot to order the flooring because the contractors said they couldn’t get it. Somedays the contractor never showed up when I was told he would be there.

They had a lack of communication!

Do not trust what they say. Have them pay you first before they start the job and sign the papers.