Dave my contact with Aaron, was easy to work with and very conscientiousness and easy to work with.
I would like to thank Ken Forsyth personally for going out of his way to make sure all the water/plumbing issue were taken care.
Areas Of Satisfaction - I was satisfied with the way they communicated.
Recognized Excellence - Tim was wonderful! Quick, timely, professional and answered all our questions.
Recognized Excellence - John, Rob and Jason are great.
Do not use this company. They do not provide an estimate to start the work or for several weeks after the work is completed. This holds up your insurance payment, so unless you have private funding you are unable to start the rebuild. Even after begging the company to turn in the invoice, they failed to do so for several more weeks. They are expensive. The office did not answer the telephone or return messages either voice or email from me or the insurance company. In fact, I recommended my insurance company does not use them in the future.
I regret ever choosing Aaron Bldg for my project. They are not professional in any way nor did they use professional people for the actual work.
Stay on top of them and make sure they call you before they do anything. Stay with them the whole time because they do things without authorization.
Additional Comments - I would definitely recommend them.
Aaron Builders were very attentive, very responsive and I would recommend them to anyone.
Area Of Satisfaction - I was most satisfied with the response of the scheduling around our needs from Aaron builders.
Mike was really helpful. Any concerns I had, he took care of for me.
workers were very respectful
Area For Improvement - exceeded our expectations
The crew was very professional, and I was very impressed with their experience and the results they provided.
Aaron Builders was very easy to work with, easy to talk to and the project was done in a timely manner. Overall, it was a great experience working with them.
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Aaron Builders, Inc. as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys