Recognized Excellence - Juriat took care of my roof repair. He was helpful and professional and knowledgeable. He and his team did a great job.
Additional Comments - A&M Roofing took care of a roof repair for me. My roof is old but not quite ready to replace and with all of the rain this year we had a leak in our great room. A&M came out and did a good assessment with photos of the area to be repaired and a detailed listing of costs. Juriat did a great job explaining everything and he answered all of our questions. The price was very fair and I appreciate A&M Roofing making space for my roof repair during a very busy season of the year for me.
They provided excellent customer service.
Areas Of Satisfaction - All areas met my expectations.
Recognized Excellence - I would like to recognize Juret and Mark for their exceptional service.
Additional Comments - Overall, it was an excellent experience.
Quality Of Materials - I would rate the quality of the materials six stars!
Areas Of Satisfaction - The initial contact met/exceeded my expectations. I had a good experience with the estimator, who was also the lead manager. He was thorough and touched all the bases necessary for the activity. He identified various things that would happen as a function of him coming in to do the work.
Recognized Excellence - I would like to recognize the estimator, who was also the lead manager, for his exceptional service.
Additional Comments - I would like to tell Mark, the owner of the company, that he has good people working for him!
A&M Roofing was very professional.
Quality Of Materials - I am happy with the repair. We have had rain with no leaks. The full replacement has not been done.
Areas For Improvement - A&M Roofing did not fall short of my expectations.
Areas Of Satisfaction - A&M Roofing exceeded my expectations.
Shingle Appearance - Very satisfied with the final color under sunlight.
I had A&M Roofing replace the asphalt shingles on a town house in Tysons Corner and they did an outstanding job. Juret Sidik was the project manager and his responsiveness throughout the entire process was very professional. It was a such a great job, I am having them do another house I have in Annandale next month. I would most certainly recommend this group to anyone that needs roof repairs.
Areas For Improvement - Everything was done perfectly!
Areas Of Satisfaction - They responded quickly and fixed my roof before a big rain storm.
Additional Comments - I appreciate the cooperation in fixing my roof so quickly.
Contractor Knowledge - Pre-proposal inspection was the most thorough of all 3 contractors who provided bids.
Professional & Organized - Displayed expertise and very detailed.
Communication - Outstanding communication skills.
Areas Of Satisfaction - The primary person representing A&M throughout this project was an absolute professional. He was thorough, knowledgeable and did an excellent job of keeping me informed of status throughout this project.
Current Referrals - Not at this time, but I will definitely refer them to A&M if/when they need a new roof.
Absolutely.
Areas Of Satisfaction - Completing the project ahead of schedule.
Areas Of Satisfaction - A&M offered to complete additional services that were not part of gutter installation. They took the time to research compatible products and materials and provided the additional installation. Also, A&M was extremely flexible in accommodating delays due to scheduling of other contractors.
Current Referrals - I will be recommending A&M to a neighbor who asked.
Recognized Excellence - Everyone on the team was extremely courteous, helpful, and hardworking.
Additional Comments - This was our second flawless experience working with A&M.
Communication - Simply exceptional!
Shingle Appearance - The shingles and gutters look amazing.
Appointments & Meetings - Each and every time.
Value Received - Absolutely.
Areas Of Satisfaction - They exceeded my expectations from the beginning to the end of the project. I really couldn’t be happier with the service and the work.
Current Referrals - N/A but I’ll be sure to refer anyone to A&M for roof work.
Recognized Excellence - Juret Sidik, Project Manager
Areas Of Satisfaction - Roofers are well trained and professional
A&M cared about my home and roof as if it was their own.
Contractor Knowledge - A&M worked with the shingle manufacturer to insure I had the best solution.
Shingle Appearance - The terra cotta shingles are a perfect compliment to my home's architecture.
Problem Resolution - Attic ventilation was problem with my old house. A&M worked hard with the shingle manufacturer to determine the best resolution for good ventilation.
Areas Of Satisfaction - On the day of my roof installation there was threat of rain storms. A&M actually pulled in extra crew to ensure my home was water tight before the storm arrived!
Recognized Excellence - Mark Collins - President. Excellent communications and attention to details. Juret Sidik - Project manager and excellent problem solver.
Areas Of Satisfaction - Wonderful to work with both Mark and Juret. Polite, professional, knowledgable.
Best quality materials, great attention to details. The interior work had a couple small issues, but the owner, Mark, came out and oversaw the work completed to our satisfaction. They also worked very promptly and flawlessly with our insurance company.
Great customer relation and communication. they answer all my questions
Recognized Excellence - Juret was easy to deal with and answered all my needs
Shingle Appearance - I really like the look of the new roof. The color is exactly as I expected it to be and A&M did a great job making it beautiful.
Problem Resolution - There two small sections of drip edge that needed to be address. They came right out and took care of it. Now it looks perfect.
Appointments & Meetings - They were always on time and sent reminders of upcoming appointments
Value Received - Of all the quotes I received, they were the lowest. I went with A&M due to the overall cost and neighbor recommendations. I am glad I went them.
Areas Of Satisfaction - Gutter installation, fascia work, and the speed of installation.
Recognized Excellence - Juret was very knowledgeable and helpful. He did a great job coordinating all teh work.
Areas Of Satisfaction - Quick service and no upfront advance payment. Very few contractors do this and I appreciate that.
Recognized Excellence - Juret