Mike and his team are wonderful to work with. The construction teams are very professional, courteous and knowledgeable. The end result of their craftsmanship is remarkable. We absolutely love our new deck and can’t wait to use it full time. We highly recommend AA Defined Exteriors.
We had a great experience from start to finish with Mike and his crew on our new deck. Exceptional build quality throughout on the framing, decking, and waterproofing. All the little things from the consistent gaps, screw spacing, miters, and flashing detail really show the quality of work. Highly recommend AA Defined Exteriors.
Amazing level of craftsmanship; not comparable at all to decks I’ve seen, short of commercial decks at ski lodges. Not cheap, but worth it.
The owners are very down to earth. Honest; delivered on time and exceeded expectations. Of the different bids we had; we felt the most comfortable with this company. They were neither the highest bidder, nor the lowest; but I had a strong feeling they would deliver as promised. They were not pushy in the bidding process.
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the opportunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of AA Defined Exteriors as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys