Overall, we are very happy with the work. The workmanship and materials were very good.
Good quality service and super informative I’m your needs
A-Plus Construction has quality employees with quality work, however the sub-contractors they use I would rate a zero (0). The demo crew (contractor) created quite a bit of additional damage. The crew installing new windows (contractor) had no idea what they were doing. Had to redo some windows. The crew that did the KILZ treatment (contractor) was a disaster. They Kilzed electrical wiring, sprayed the hot water heater and any pipes exposed. They covered NOTHING. A-Plus employees had to come in and redo a lot of stuff.
They were very professional, did their work on time and all was good.
Considering the number of different subcontractors needed for our repairs, A-Plus Construction managed to coordinate each step required in a timely manner. Everyone was professional in their workmanship, courtesy, and respect. The final results are better than expected.
The quality of the work was excellent and beautiful results were achieved.
From Toby the coordinator of the repairs to Tim drywall/painter who worked extra hard and meticulously to get ahead of scheduleSo we could go on vacations we had previously planned. Then Randy did fabulous carpet repair andRe-stretch. Though the carpet cleaners were super nice and professional theOnly negative was they got carpet too wet (took 3 days to dry)& according to my usual carpets cleaners who said that much wetness may of caused more older stains to even resurface as while as the ones they were trying to remove. A carpet should be dry in 3-6 hrs max.
They did a good job. I always felt comfortable with them in my home. Their employees are very cooperative.
Employees Professionalism - Everybody they had was great. I felt comfortable with them in my home with them access to my stuff. They have exceptional employees.
Cooperative And Responsive - When something wasn't right, they fixed it without question.
Area Of Satisfaction - The professionalism, timely response and overall work from Earl who visited the home and worked up the claim was exceptional. He responded quickly with follow up support through this experience. Because of him I would recommend Allstate to friends and family.
I am pleased with the quality of work and the finished product that they provided. I am not pleased with the lack of communication and the lack of attentiveness that was shown to me by the project manager.
Quality Of Workmanship - The workers (Drew & Steve) in my home were excellent to work with. They do great work. If I had an issue or saw something I didn't quite like, they were quick to change the mistake.
Likely To Recommend - I am pleased with the quality of work and the finished product that they provided. I am not pleased with the lack of communication and the lack of attentiveness that was shown to me by the project manager.
Area Of Satisfaction - I was very satisfied with their communication and workmanship.
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Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of A-Plus Construction, LLC as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys