Whitlock Builders
Customer feedback report for

Whitlock Builders

Whitlock Builders

HEADQUARTERS: 8101 Tower Point Drive, Suite 100 Show more

HEADQUARTERS: 8101 Tower Point Drive, Suite 100
Charlotte, NC 28227
704-364-9577 phone
704-364-9579 fax

Scott Whitlock, President / CEO
Steven Whitlock, VP / COO
Tyler Mahan, VP of Production
Heather Trester, Manager of Administrative Services

WHITLOCK BUILDERS: Whitlock Builders is a family-owned and operated custom home builder serving the Charlotte metro area. The company, celebrating its 58th anniversary in 2015, specializes in custom home construction as well as interior and exterior renovation projects and is a licensed general contractor in both North and South Carolina.

HIGH PROFILE PROJECTS: Historic Morrocroft Mansion renovation
UNC-Charlotte Chancellor's residence
Billy Graham historic home at Billy Graham Library

EMPLOYEES: 14 full-time staff members
MEDIA CONTACT: Steven Whitlock 704-364-9577

Company History
In 1955, after studying at Harvard University Graduate School of Design and working as a designer and builder in Houston, Hubert Whitlock moved to Charlotte, NC and formed partnerships for commercial and speculative residential buildings. A perfectionist by nature, he discovered his own formula for providing high-quality custom home designs and home construction and renovation projects and formed Whitlock Builders in1957.

An artist who recognized a home as a work of art, Hubert Whitlock never cut corners and keenly perfected his craft. Quickly developing a reputation for high quality, uncompromising construction and outstanding integrity with his clients, subcontractors and vendors, the fruits of his artistic sensibilities and perfectionism grew, and the company he created flourished.

A devoted family man, Hubert Whitlock laid the foundation for quality in each of his four children. Brothers and sister, Scott, Stephanie and Steven made a home at their father’s business. Along with other talented individuals, they have helped grow and shape Whitlock Builders into Charlotte’s premiere home building and remodeling company.

While Scott and Steven Whitlock continue in leadership roles, Stephanie Whitlock Hazard retired in 2012. About her two-decades in the company and tenure as Vice President of Finance and Administration, Scott has this to say:

"Stephanie not only played a key role in building and implementing administrative policies and procedures, but she formed a highly competent, detail-oriented and friendly staff. Stephanie brought a sense of fun to the company culture by creating traditions such as annual holiday parties, special company events and the recognition of staff milestones. She developed long-term associations with key accounting and insurance associates. Stephanie kept Whitlock Builders on its chosen path of conservative fiscal management until her retirement."

With this tightly knit management team of family members who truly understand and appreciate their father's legacy of quality, the company has acquired tremendous success and a stellar reputation.

Over the years, the company has been awarded several high-profile renovations and construction projects for many prestigious clients. In fact, Whitlock Builders completed the elegant renewal and additions to the historic Morrocroft Mansion, originally built by Governor Cameron Morrison in 1927. The company also built the chancellor's home on the University at North Carolina at Charlotte campus. Whitlock Builders was chosen by the Billy Graham Evangelistic Association to dismantle, store and rebuild the historic home place of the association's namesake now a part of the Billy Graham Library and Visitor's Center.

With revenues comprised from quality custom home construction, remodeling and renovation projects and exterior remodeling, including landscaping, swimming pools and other exterior builds, the boundaries of Whitlock Builders' expertise are limitless. Projects currently include areas of Charlotte in Eastover, Myers Park, Morrocroft, Seven Eagles and the UNC Charlotte area, with regional projects stretching from Uwharrie Point, Lake Norman, Fort Mill and Union County. The company is a licensed general contractor in both North and South Carolina.

Types of work

Home remodeling 601
Custom home 511
Remodeling & renovation 46
Repairs & upgrades 28
Renovations 9
General repairs 4
Window & door replacement 4
Roof repair 3
Exterior construction & repair 3
Windows 2
Demolition 2
Additions 1
Gutter installation 1
Doors 1
Air conditioning & heating 1
Cabinets - custom 1
Air conditioning, heating & ventilation (HVAC) 1
Built-ins 1
Porch 1
Bath renovation 1
Plumbers 1
Water damage & mold remediation 1
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GuildQuality surveys

This page contains customer feedback collected by GuildQuality using impartial third party surveys. Learn more
GuildMember since 2004
Guildmember since 2004
Guildmaster with Highest Distinction Award Winner
Guildmaster Award Winner 2010, 2011, 2012, 2013, 2014, 2020, 2021, 2022, 2024 with Highest Distinction
Feedback Milestone
20 Consecutive Great Reviews 2024
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20 Consecutive Great Reviews 2023
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10 Consecutive Great Reviews 2022
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10 Consecutive Great Reviews 2019
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10 Consecutive Great Reviews 2018
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5 Consecutive Great Reviews 2017
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10 Consecutive Great Reviews 2016
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20 Consecutive Great Reviews 2015
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20 Consecutive Great Reviews 2014
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10 Consecutive Great Reviews 2013
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Of 734 customers surveyed, 453 responded
Whitlock Builders had the necessary expertise to manage my project.
Construction Quality
I am satisfied with the quality of materials and workmanship.
Employees & Subcontractors
The employees and subcontractors of Whitlock Builders are professional and courteous.
Clean & Safe
The job site is kept clean and safe.
Professional & Organized
Whitlock Builders was professional and organized.
I trust Whitlock Builders to follow through on commitments.
Problem Resolution
Whitlock Builders effectively addressed and resolved problems.
Whitlock Builders uses new technologies and innovative techniques.
Likely To Recommend
I am likely to recommend Whitlock Builders to a friend.
Whitlock Builders communicated with me effectively.
I received a fair value for my money.
Whitlock Builders completed the punchlist in a timely manner.
Whitlock Builders stayed within our agreed upon budget.
Whitlock Builders adhered to our agreed upon schedule.

Of 734 customers surveyed, 453 responded What does this data mean?
All project locations are approximate
Of 453 respondents, 164 left a review
110 of 111 would recommend
No rating
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Customer feedback report

The feedback presented on this page was collected by GuildQuality from Verified customers of Whitlock Builders using our impartial third party survey process. To learn more about GuildQuality and our survey process visit www.guildquality.com

Whitlock Builders

8101 Tower Point Dr.,
Charlotte, NC
www.whitlockbuilders.com/ (704) 364-9577