Additional Comments - The sales staff was amazing, accommodating, very prompt, and efficient with communication. They answered every questions I had and provided great customer service. That made the buying process go smoothly. I would highly recommend this builder to everyone.
Purchase Reason - The staff, Dawn and Tammy, were absolutely amazing. They were professional, open, and very kind. When I walked into the model for the first time, I just knew that was my home. In fact, I had other places to look at lined up, but I didn't even look anywhere else. Everyone has just been great. We've only had one little problem, but other than that they've been really awesome.
Purchase Reason - I must say Triton homes are so beautiful and well designed. I love the people, staff and location.
Best Thing - The best part about doing business with Traton Homes is the responsiveness and reliability. They care about how we view our home.
Purchase Reason - I chose Traton Homes because of the design center options, location of neighborhood, reputation of the builder, and upon first meeting sales staff, they were very professional smooth, quick and enjoyable.
Additional Comments - The preferred lender program is exceptional and allows you to buy your home in an enjoyable way. I'm a first time home buyer, and it went well for a first purchase.
Purchase Reason - Traton Home is voted #1 builder in Cobb County, I love style of homes created, and all materials used and technology setup is top notch!
Additional Comments - I’m so glad my first home is a Traton Home!
Additional Comments - Our buy process and build process were the best we have ever experienced. We have built 5 homes and this was hands down the easiest and best experience we have ever had.
Additional Comments - Dawn, Tammy and Matt were all great! Thanks for making our first home buying experience easy as possible! We will absolutely choose Traton for any future homes!
Construction Quality - Traton Homes are well built and have quality finishes. In comparison to my last new build, there is no comparison. Every detail is cared for and standard options are more than standard.
Overall Experience - My overall experience was leaps and bounds over my last new home purchase. I always felt at ease and knew I was getting a quality product.
Happy With Purchase - I would buy from Traton again and again. I love my home!
Recommend Builder - I would recommend anyone buy a Traton home. Even my realtor was so impressed, she is looking into buying one!
Publish Comments - Everyone I worked with at Traton Homes made the process of purchasing and closing on my first home easier than I expected.
Purchase Reason - I chose Traton Homes because of location, price, and the quality of the work.
Additional Comments - Great experience from our very first visit! Would highly recommend :)
Construction Knowledge - WOW YES! Its evident the team has worked with Traton a long time as they knew every inch of our home and were so friendly.
Recommend Builder - Great craftsmanship shows in each home. They are not a mass builder that just throughs up houses. They put the dedication and heart in to each of their projects and have worked with so many of the same people for 20 years on their jobs
Additional Comments - We are really, very grateful for our experience. It was top notch from the start. We really loved each part and will be Traton homeowners for life!
Purchase Reason - Quality, their dedication to a great product, and the length in which they have been doing it gave me comfort.
Additional Comments - Overall it was a great process. The sales representative was great, the builder and project manager were great, and they answered all questions in a timely manner. They kept me up to date on the timeline of the home and kept communication open and honest.
Purchase Reason - I took 2 steps into the house and knew it was my new home.
Additional Comments - It's been a good experience. it's been a good house so far and we are looking forward to many years to come.
Additional Comments - This has been a wonderful experience and we are so excited to be in a new home that we can be proud of and enjoy for many years.
Purchase Reason - We knew if we went with Traton Homes it would be a good build.
Best Thing - They build quality homes and provide excellent customer service. The Design Center staff made the selection process much easier than I imagined.
Repeat Customer - If the opportunity presented itself the likelihood of me buying another home from Traton is very high.
Additional Comments - I am very happy with the people that I worked with. They were all very friendly and professional.
Best Thing - The house is exactly what we wanted.
Additional Comments - My favorite people to work with throughout the process were Shannon and Madison. Both were incredibly professional and extremely attentive. Shannon was very generous with his time and knowledge and explained everything under the sun to us in complete detail. He was very patient with two brand new homeowners, and not to mention, kind. He was extremely well-versed in his subject matter and demonstrated true expertise. Madison was the same. She was so quick to respond to inquiries/questions, and very flexible with us. She was extremely knowledgeable in her field, and was amazing to work with. She would walk us through what felt like hundreds of different scenarios for selections and do so with a smile on her face. They both made this process fun and we felt secure with their guiding hands. I hope they are both recognized for their above and beyond efforts with us throughout this process. We are very grateful to have worked with them.
Best Thing - The best part about doing business with Traton Homes is the ease of getting in contact with people about warranty issues and how they handle the warranty issues. I'm also very happy about the finished product that Traton Homes delivered.
Repeat Customer - I would be 100% likely to buy another Traton Home.
Purchase Reason - Traton Homes defines a new standard in building grade. Usually, builder-grade is not that great. Traton Homes does not do anything on builder grade; they do a much higher quality! All of the fixtures and doors are high quality, and attention to detail is very high.
Best Thing - The quality of the construction is great and their customer service is exceptional.
Purchase Reason - Overall, the quality is the reason I chose Traton Homes.
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Traton Homes as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys