Sales Overall

Sales Overall - From day one, Hunter Reside and other team members have been amazing. Hunter kept me updated and informed throughout the process. He also sent weekly updates and pictures! Hunter was always available for my numerous questions and walked me through and concerns.

Design Center Overall

Design Center Overall - Gene was so awesome! He was knowledgeable and organized! I am so pleased how my choices came together!

Employees

Employees - Every single person I encountered was the best. This was one is the best home buying experiences that I have had!

Purchase Reason

Purchase Reason - I recently retired and moved from MN to GA. I was downsizing and wanted a ‘lock and go’ kind of place. I looked for months before deciding on Traton. But every-time I saw something new I kept comparing it to the Traton model. I loved being able to pick and upgrade. So many place had only a few things that could change. I wanted my home to have my style.

Purchase Reason

Purchase Reason - High quality and professionalism

Additional Comments

Additional Comments - Mario Abbott was amazing had a great experience overall.

Recognized Excellence

Recognized Excellence - Brent our warranty liaison was great! Communication was wonderful and all work was completed in a timely manner.

Sales Professionalism

Sales Professionalism - We had a great experience with our sales agent. She was very knowledgeable and professional.

Overall Experience

Overall Experience - Our best home purchase experience.

Sales Professionalism

Sales Professionalism - “April was fantastic. She answered all my questions, supported me through the entire process, and truly took great care of me. I really appreciated her professionalism and kindness.”

Additional Comments

Additional Comments - Mario and April were awesome, their knowledge, diligence and patience for explaining and takin care of me... First home buyer... Thanks to Both, Great Team

Warranty Department

Warranty Department - Very attentive. Always answered my calls in a timely manner.

Sales Professionalism

Sales Professionalism - Whitney was consistently responsive and very helpful with all of our questions. She provided excellent support and was absolutely fantastic to work with. Steve was equally professional, knowledgeable, and attentive, making the entire process smooth and enjoyable.

Home Readiness

Home Readiness - I was very satisfied with the overall readiness of my home at closing. Everything was completed as promised, and the home was move-in ready.

Purchase Reason

Purchase Reason - I chose a Traton Home because of the quality of construction, thoughtful floor plans, and overall value for the price. The design features and finishes stood out compared to other builders, and the reputation for reliability and customer service gave us confidence in our decision.

Additional Comments

Additional Comments - I had an outstanding experience throughout the entire process — from sales to closing — with clear communication, professionalism, and a team that genuinely cared about making everything smooth and stress-free.

Sales Knowledge

Sales Knowledge - Whitney was absolutely amazing! She would always get back to me right away she went above and beyond for me when I was picking out things for my build She absolutely knows her job through and through! Steve was also amazing and very helpful with my many questions.

Overall Experience

Overall Experience - Very happy with Traton Homes Love that it’s a family owned business and it shows

Additional Comments

Additional Comments - Everyone I’ve dealt with through Traton Homes has been so amazing and kind! I’m a single mom and they all treated me so kindly at times when I had many question. I’m new to Florida so that was a bit scary not knowing who I was working with but Traton made me feel secure and at ease about buying my home.

Warranty

Warranty - Chris is awesome and very responsive and extremely professional

Purchase Reason

Purchase Reason - This home had everything I was looking for.. a small single family home with a small yard and covered patio with a pretty view. The design center had a large variety of options in varying price ranges. I am very pleased with with my new home.

Floor Plan

Floor Plan - We looked a long time for a townhouse with a bedroom on the main floor for when I started to have difficulty with mobility. Yours is the only one we found. Thank you.

Best Thing

Best Thing - Expectations were established and the entire process was easy and stress free.

Additional Comments

Additional Comments - Kallia and Aaron were both great throughout the entire process. They were readily accessible and gave prompt responses as needed. They are both highly knowledgeable of the property and what was included.

Recommend Builder

Recommend Builder - I definitely recommend this builder to anybody looking to purchase a new construction home.

Repeat Customer

Repeat Customer - I will definitely buy a Traton home again.

Additional Comments

Additional Comments - Our experience with Traton Homes was seamless from start to finish. Kim was a true blessing throughout the process. And Amy made the customization process smooth. John was always available when we had any questions and for any concerns on the build. Overall, our experience with Traton Homes has been awesome.

Employees

Employees - My experience was that all team members were very trustworthy and did what they said they would do.

Easier Than Expected

Easier Than Expected - I am a real estate agent and have dealt with many builders through the years. Traton Hones is at the top of my list. I have been very impressed with the entire team. I have no complaints. Kudos to a job well done.

Sales Professionalism

Sales Professionalism - Hunter was polite, professional, and well put together. He was also friendly and very accommodating throughout the process, and made it easy for me to refer prospective buyers to him when people asked me about Traton Homes. He made the whole process feel easy, even when I had lots of questions.

Overall Experience

Overall Experience - Overall, Traton Homes delivered a smooth and professional experience. The team was knowledgeable, responsive, and made the process easier than I expected.

Additional Comments

Additional Comments - I feel safe and happy with Traton Homes

Overall Experience

Overall Experience - This has been a wonderful and stress free experience. This team is amazing and I highly recommend!

Home Readiness

Home Readiness - EPV is the 3rd of 3 Traton Communities I toured in the home buying process (Cherokee Townhomes and Winsome Park) and each one blew me away. Wonderful quality and Traton's reputation proceeds them.

Construction Knowledge

Construction Knowledge - Mario is fantastic. Top notch person, expert in what he does, and puts the customer first in every interaction.

Purchase Reason

Purchase Reason - Traton's reputation for quality and pride in their work!!!

Additional Comments

Additional Comments - A sincere thank you to Denise for guiding me towards the right choice at EPV. I couldn't be more grateful for her help in this decision. I'm proud to be an owner of a Traton home!

Additional Comments

Additional Comments - Everything was wonderful! Thank you for our beautiful new home!

Best Thing

Best Thing - Best thing about the Warranty process is Brent Smith and his merry band of contractors. Great service, very efficient and always courteous. Thank you Brent!

Easier Than Expected

Easier Than Expected - 2nd Traton home purchased —frequent flier!

Purchase Reason

Purchase Reason - Comfort with builder after they built my previous home

Additional Comments

Additional Comments - Employees reflect management. It is evident that positive top management values are encouraged through all their employees, which is rare in today’s world. Very positive experience. Karen Roeder,Kristy Corrigan,and Jackson were all great and worked well together.