Purchase Reason

Purchase Reason - This home had everything I was looking for.. a small single family home with a small yard and covered patio with a pretty view. The design center had a large variety of options in varying price ranges. I am very pleased with with my new home.

Floor Plan

Floor Plan - We looked a long time for a townhouse with a bedroom on the main floor for when I started to have difficulty with mobility. Yours is the only one we found. Thank you.

Best Thing

Best Thing - Expectations were established and the entire process was easy and stress free.

Additional Comments

Additional Comments - Kallia and Aaron were both great throughout the entire process. They were readily accessible and gave prompt responses as needed. They are both highly knowledgeable of the property and what was included.

Recommend Builder

Recommend Builder - I definitely recommend this builder to anybody looking to purchase a new construction home.

Repeat Customer

Repeat Customer - I will definitely buy a Traton home again.

Additional Comments

Additional Comments - Our experience with Traton Homes was seamless from start to finish. Kim was a true blessing throughout the process. And Amy made the customization process smooth. John was always available when we had any questions and for any concerns on the build. Overall, our experience with Traton Homes has been awesome.

Employees

Employees - My experience was that all team members were very trustworthy and did what they said they would do.

Easier Than Expected

Easier Than Expected - I am a real estate agent and have dealt with many builders through the years. Traton Hones is at the top of my list. I have been very impressed with the entire team. I have no complaints. Kudos to a job well done.

Sales Professionalism

Sales Professionalism - Hunter was polite, professional, and well put together. He was also friendly and very accommodating throughout the process, and made it easy for me to refer prospective buyers to him when people asked me about Traton Homes. He made the whole process feel easy, even when I had lots of questions.

Overall Experience

Overall Experience - Overall, Traton Homes delivered a smooth and professional experience. The team was knowledgeable, responsive, and made the process easier than I expected.

Additional Comments

Additional Comments - I feel safe and happy with Traton Homes

Overall Experience

Overall Experience - This has been a wonderful and stress free experience. This team is amazing and I highly recommend!

Home Readiness

Home Readiness - EPV is the 3rd of 3 Traton Communities I toured in the home buying process (Cherokee Townhomes and Winsome Park) and each one blew me away. Wonderful quality and Traton's reputation proceeds them.

Construction Knowledge

Construction Knowledge - Mario is fantastic. Top notch person, expert in what he does, and puts the customer first in every interaction.

Purchase Reason

Purchase Reason - Traton's reputation for quality and pride in their work!!!

Additional Comments

Additional Comments - A sincere thank you to Denise for guiding me towards the right choice at EPV. I couldn't be more grateful for her help in this decision. I'm proud to be an owner of a Traton home!

Additional Comments

Additional Comments - Everything was wonderful! Thank you for our beautiful new home!

Best Thing

Best Thing - Best thing about the Warranty process is Brent Smith and his merry band of contractors. Great service, very efficient and always courteous. Thank you Brent!

Easier Than Expected

Easier Than Expected - 2nd Traton home purchased —frequent flier!

Purchase Reason

Purchase Reason - Comfort with builder after they built my previous home

Additional Comments

Additional Comments - Employees reflect management. It is evident that positive top management values are encouraged through all their employees, which is rare in today’s world. Very positive experience. Karen Roeder,Kristy Corrigan,and Jackson were all great and worked well together.

Design Center Overall

Design Center Overall - The design center is usually the fun part of a new build, but it can also be very stressful. We feel very lucky to have been able to work with Mr. Gene and Mrs. Angie as they made the process so much easier and stress free. They were a dream.

Construction Quality

Construction Quality - We are proud to live in a Traton home for many reasons, one being the quality of materials used to build our wonderful home.

Floor Plan

Floor Plan - We rate our floor plan 12/10. We love the openness. The square footage is very usable. We have great space that allows for organization, while not taking away from the living space. The open concept allows for hosting, closeness with family and feels like a breath of fresh air.

Employees

Employees - I feel completely comfortable with Traton employees. Very nice and friendly. They make the process smooth. They work hard to make the customer satisfied.

Overall Experience

Overall Experience - Traton went above and beyond to satisfy the Customer!

Happy With Purchase

Happy With Purchase - I always wanted to purchase with Traton. I really like their style.

Construction Quality

Construction Quality - We love our home and the quality and features we purchased. The workmanship is excellent!!

Warranty Department

Warranty Department - Superior to any other builder we have experienced. I think this team is the best of the best in customer care.

Overall Experience

Overall Experience - What more can I say? We experienced excellence and the Warranty Team should be recognized for the job they do. Our warranty rep. Chris Lewis is one of the best in the business in my opinion.

Recommend Builder

Recommend Builder - No doubt about it, Traton Homes is the builder that exceeds the expectations "after the close" which is rare for most builders.

Additional Comments

Additional Comments - We love our home and will always proudly boast about our experience with Traton Homes. Thank you for caring for our home so well.

Sales Professionalism

Sales Professionalism - They are very professional and a great to work with.

Construction Quality

Construction Quality - We feel like it's a very well-built home and beautiful too!

Orientation

Orientation - The builder took all the time we needed to thoroughly explain the process and demonstrate our new home.

Overall Experience

Overall Experience - We felt it was a very smooth process from sales, design and working with Greg. All were true professionals, and we love our new home and excited to own a Traton Home!

Happy With Purchase

Happy With Purchase - We are thrilled with the community, quality, floorplan and entire process!

Additional Comments

Additional Comments - We can recommend Traton Homes to anyone knowing they build a great home with an exceptional team. Thank you.

Recognized Excellence

Recognized Excellence - Chris Lewis - he was helpful, responsive, and consistent throughout the process.

Best Thing

Best Thing - The quality of my home and the standard features

Sales Professionalism

Sales Professionalism - Jennifer Snow was extremely helpful, professional, knowledgeable and personable at all times. She was and is terrific.

Design Consultant

Design Consultant - Gene was always responsive, and was very knowledgeable as to the "art of the possible."

Construction Knowledge

Construction Knowledge - Of all the construction team managers we have met over the years, Jackson was absolutely the very best.

Additional Comments

Additional Comments - I can honestly say our experience working with Traton and the quality of the home exceeded our expectations.

Sales Knowledge

Sales Knowledge - Jennifer Snow was my sales rep. She was the most knowledgeable and helpful sales rep I've ever dealt with. She is always available for questions and provides courteous and prompt responses.

Design Consultant Knowledge

Design Consultant Knowledge - Gene Rector was my design consultant. He was very experienced and knowledgeable about all facets of the design process. He assisted me greatly in the design of my new home. He provided relevant suggestions about colors and design options available to me.

Home Readiness

Home Readiness - Jackson Lively has been very receptive and attentive to detail concerning all facets of the construction process. He was very easy and professional to work with.

Easier Than Expected

Easier Than Expected - This is my third house I contracted to have built. It was by far the easiest and most professional experience.

Best Thing

Best Thing - The customer service and commitment to client satisfaction is unmatched!

Sales Professionalism

Sales Professionalism - In every encounter I had with Kim, she excelled in her professional demeanor and appearance. My initial meeting with Kim as a sales professional built my confidence in Traton Homes. She represents Traton well!

Work Completion

Work Completion - The 45-day and 11 month warranty inspection service appointments were timely and to our satisfaction.

Past Referral

Past Referral - We have committed to family and friends about how much we are enjoying our new Traton Home.

Recognized Excellence

Recognized Excellence - Jennifer Snow was very knowledgeable and helpful to us during the purchase process. Jackson was a big help during the walk-thru of our new home!

Best Thing

Best Thing - Their support staff and quality of construction.

Repeat Customer

Repeat Customer - Definitely!

Warranty Work

Warranty Work - Tim took his time to insure all warranty work was done. His organization made every step of the process run smoothly.

Best Thing

Best Thing - Traton Homes is an excellent business. Everyone I’ve come in contact with has been very responsive and professional.

Repeat Customer

Repeat Customer - I would definitely purchase another Traton Home.