The house is exactly what we wanted.
My favorite people to work with throughout the process were Shannon and Madison. Both were incredibly professional and extremely attentive. Shannon was very generous with his time and knowledge and explained everything under the sun to us in complete detail. He was very patient with two brand new homeowners, and not to mention, kind. He was extremely well-versed in his subject matter and demonstrated true expertise. Madison was the same. She was so quick to respond to inquiries/questions, and very flexible with us. She was extremely knowledgeable in her field, and was amazing to work with. She would walk us through what felt like hundreds of different scenarios for selections and do so with a smile on her face. They both made this process fun and we felt secure with their guiding hands. I hope they are both recognized for their above and beyond efforts with us throughout this process. We are very grateful to have worked with them.
The best part about doing business with Traton Homes is the ease of getting in contact with people about warranty issues and how they handle the warranty issues. I'm also very happy about the finished product that Traton Homes delivered.
I would be 100% likely to buy another Traton Home.
Traton Homes defines a new standard in building grade. Usually, builder-grade is not that great. Traton Homes does not do anything on builder grade; they do a much higher quality! All of the fixtures and doors are high quality, and attention to detail is very high.
Overall, the quality is the reason I chose Traton Homes.
The staff was exceptional. Mike Cronin and his team did a superb job in the build of our property. They responded quickly to needs and issues and made the experience one of pleasure of confidence. There is no such thing as a perfectly built home - however, it is extremely important how the builder and team respond to issues raised in a thorough and timely manner, which they did. Also Alicia and April were superb sales agents who answered every question and assisted us in understanding the product, the build and the timeline with grace and thoroughness. They are exceptional representatives of Traton Homes.
We loved the model and it was one of the first communities of its kind in our town. A great way to downsize without giving up the extras.
I chose Traton Homes because of their customer service and they are one of the best home builders.
We are pleasantly surprise with the service during and after the sale. Company's like Traton who recognize that customers are important and not just another sale, are company's we are willing to recommend with confidence.
I am very likely to buy another home from Traton Homes.
We were impressed with the quality of the homes built by Traton compared to other communities being built in the area by other builders. The layout of the townhouses offered were also nicer than anything in the area. After researching about the history and reputability of Traton, in addition the the other reasons listed, we decided to buy in North Square.
We chose Traton Homes because they are a small builder, not one of the big complicated builders in the Atlanta area. The design is exactly what we were looking for, price was right, incentives offered is what “sealed the deal”, location is a big plus as well - close to 400, downtown Alpharetta, adult nightlife, North Point Mall, shopping, Ameris Bank Amphitheater, and so much more! We also like the small, uncomplicated community - we never would’ve purchased in a large community of 200-300+ homes. Your team that’s represented Encore Walk has been amazing to work with! We’ve worked most closely with Charlie and Madison. They are a cut above the rest; honest, professional, helpful, polite, knowledgeable, patient and thorough. Both of them get 5 ⭐️⭐️⭐️⭐️⭐️ from us!
Their pride in craftsmanship and professionalism
When searching for our new home we have looked at half a dozen of various floor plans and builders. Traton has adopted some great floor plans and the overall build quality, value for money is outstanding. I definitely recommend Traton for new home buyers.
If the opportunity presented itself, I would be very likely to buy another Traton Homes.
There was a lot of attention to detail from the builder and the sales staff. The builder was willing to provide any fixes we needed and very thorough with his own inspection of the home. Sales staff did a great job and was always prompt and accurate with their responses.
The quality service and attentiveness of the employees.
The sales and construction teams went above and beyond my expectations during almost every step of the construction and sales process. There were no issues nor delays and it was a very pleasant experience. I have friends looking to buy a Traton home now as well as my parents. Couldn't have been more pleased.
Absolutely top notch!!!!! Great people to work with!!! They made the experience very pleasing!!!!! No complaints.
The Traton Home employees were great to work with. They are very knowledgeable, courteous, professional and have become more than just a working relationship. I have strongly recommended them and the Traton Home business to my colleagues, family, and friends.
Traton Homes had a very good reputation and the home was in a perfect location for us.
Length of time in business and longstanding positive reputation.
Location, design and quality
The best part about doing business with them is that they were organized and transparent.
Quality and the excellent reputation
1. Location2. Beautiful home.3. Nice Floor Plan.4. Good and professional staff to deal with.
I chose Traton because of their reputation and the quality of the homes we saw.
I chose them because of their quality, value, and location.
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Traton Homes as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys