About this company
Total Air & Heat Co.
In 1957 Fred Lauten proudly founded Total Air & Heat Co. to provide top-quality air conditioning and heating service to local homes and businesses. The company is a rapidly growing multimillion dollar business. Show more
In 1957 Fred Lauten proudly founded Total Air & Heat Co. to provide top-quality air conditioning and heating service to local homes and businesses. The company is a rapidly growing multimillion dollar business.
In 1999 Fred retired, and his son Steve has taken this family-owned company into the new millennium with style.
Today, Total Air & Heat employs 25 professionals and maintains a fleet of 15 vehicles to serve its family of customers.
Total Air & Heat employs highly skilled technicians, who have attended trade schools to learn “Proper” installation and repair techniques. In addition, the technicians are required to attend a minimum of two manufacturers’ training schools each year, thus keeping their skills on the leading edge of technology.
The sales staff also has extensive experience in HVAC and Geothermal technology. They are trained to present you with all viable “air comfort” options available. Hide
Types of work
GuildQuality surveys
Badges
Reviews 398
Of 403 respondents, 398 left a reviewRecent reviews
Review in Addison, TX
They are timely and call me prior to arriving. They are knowledgeable and answer questions I have.
Linda M.
Total Air and Heat serviced my old HVAC unit for a couple of years, making sure it was running properly and safe even though it was quite old. I always found their service people friendly and knowledgeable. During routine maintenance service in the fall of 2020, they detected a COx leak in the equipment and a cracked part in the 29 year old system, which I had been considering replacing. Within an hour, a sales person was there to walk me through the choices of units and what I needed for my square footage. I amde my choice and within days had a new, great system, which I enjoyed very much for the next 8 months before I sold the house. Total Air and Heat has always done what they said they would do and provided quality, dependable service within a reasonable price range, and I would recommend them to anyone. I left all their information and a high recommendation of Total Air and Heat with the new owners of my house.
Fred L.
On time. Friendly
Wayne D.
The service was outstanding, and the sales service was very impressive.
D.C.T.
A quality organization that does quality work.
Review in Carrollton, TX
They were prompt and showed up on time and were friendly. They sent a text a head of time letting me know they were on the way. They were good.
Ralph W.
I've been a customer for a good while and their customer service is just absolutely terrific.
Review in McKinney, TX
Yeah I defiantly would!
Beth D.
I recommend them because it is a family owned company that have been around for a long time and I trust that they do honest business!
Review in Wylie, TX
Their price was higher compared to other companies I called.
Linda T.
They are really helpful, quick
Maryann R.
I have in the past and will in the future continue to recommend Total Air & Heat Co.
Review in Dallas, TX
Total Air & Heat is an outstanding company with excellent customer service and prompt, skilled technicians.
Doug R.
No. Not likely to recommend. Charged $180/hr and six visits to repair my system that they messed up starting in November 2020.
John K.
We have used Total Air & Heat for over 15 years and have never been disappointed. They are on time, fully transparent on the work that needs to be done, and leave the work area neat and clean when they are finished.
Debra B.
They were friendly & efficient. It ended up taking two days to install our system but they made sure our bedroom had AC before they left the first night
Review in Plano, TX
We've used Total Air & Heat Co. for over 15 years and have been very satisfied. I feel like the are customer friendly.
Robert C.
Total Air & Heat Company was very reliable and provided great customer service.
Morris A.
The install crew was very professional.
Susan H.
I have come to expect the best from Total Air and Heat. My expectations is really high and Total Air and Heat never disappointments me.
Steve O.
I highly recommend them.
Review in McKinney, TX
They have excellent service.
Stephanie L.
They are great and wear booties which is a plus.
Review in Dallas, TX
I had an emergency and they pushed harder than anyone else to get it fixed. They really came though for me.
Review in Plano, TX
I have recommended them in the past.
GuildQuality
Customer feedback report
