They were friendly & efficient. It ended up taking two days to install our system but they made sure our bedroom had AC before they left the first night
We've used Total Air & Heat Co. for over 15 years and have been very satisfied. I feel like the are customer friendly.
Total Air & Heat Company was very reliable and provided great customer service.
The install crew was very professional.
I have come to expect the best from Total Air and Heat. My expectations is really high and Total Air and Heat never disappointments me.
I highly recommend them.
They have excellent service.
They are great and wear booties which is a plus.
I had an emergency and they pushed harder than anyone else to get it fixed. They really came though for me.
I have recommended them in the past.
We have sometimes used Total Air and Heat for our church and there have been issues.
Total Air and Heat Co. offered me great service with great people.
I have trusted them for close to 20 years. They fulfilled every need that I had and have done so very well.
Total Air and Heat installed a second AC for me and they did a very good job. They did one for me 20 years ago.
I am a commercial inspector and I highly recommend the Total Air & Heat Company to my clients.
I do not to be identified personally but basically this is a different company since Steve Lauten turned the company over to his son. Very touch issue.
Over the last 17 years, I can say I have never been disappointed with the service I have received. When it is time for a new unit, I am staying with the company for the next 17 years.
Total Air & Heat Co. is very professional when they come in and take care of the heating and air. I can't say enough about their men!
I've been thoroughly satisfied. They have efficient and excellent technicians.
We have been customers of Total Air & Heat Co. since at least November 2007. I believe this should be example enough that we are satisfied with their services.
I have used them several times and have been very impressed with their responsiveness, quality and price. They are super quick with follow up. I got tired of dealing with other, less reliable companies over the years and once I found Total Air & Heat Co., I have stuck with them.
I have used Total Air & Heat Co.for years, and I am always happy with their service.
I have used this company for over 25 years and they are excellent. They have replaced my A/C and Heating systems twice over the years and we have been very happy. They perform routine maintenance twice a year. Workman are always courteous and leave my house very clean as if they were never there!! I have referred many clients to them over the years. Howard Kessner
Total Air & Heat Co. has always provided competent people and competent service!
Have used them for 20 plus years and they are fair, friendly and do quality work.
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Total Air & Heat Co. as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys