When my husband and I were referred to the Closet Doctor for a Murphy bed, we were fortunate to work with Derrick and and his team! The in-home consultation was friendly and professional, and the installation of our finished product is perfection!! Excellent craftsmanship! Craig and his coworker( sorry I forgot his name!) did an outstanding job installing both our Murphy bed and desk unit. My husband and I were so impressed with their work and professionalism. They were fast and efficient! Craig insured that we understood how to handle the new Murphy bed with clear instruction, both visually and printed out. We look forward to using the Closet Doctor again for some other improvements in our home.!!
I am likely to recommend The Closet Doctor because they are a great company to work with, they did a great job on our Murphy bed and part of our garage cabinets. The sales representative was always professional, and the installers were great too. Everyone was on time, the quality of the product is great, and I would definitely use them again in the future.
I had a pleasant experience from start to finish, beginning with the consultation and continuing through installation. There were no hiccups. What we discussed was exactly what happened. When I was at the store to pick up the racks for my clothes while the installation was being done, I did a store review. I gave high ratings based on the customer service I received from the consultation up to that point.
Great fast build, super high quality
We couldn’t have been more pleased with the two projects the Closet Doctor completed. Both the new office/sewing room/closet and the guest room with Murphy bed/cabinets, have made such a difference in how we use the space in our new home. The entire Closet Doctor team was outstanding.
The Closet Doctor was very punctual, professional, and provided outstanding customer service.
Quality components, excellent design, competent personnel
Very knowledgeable with all the products, explained the installation & care of a Murphy bed & very easy to get information & work with staff.
The installation team was very respectful and cleaned up well after the project was completed.
The quality of work is excellent. I also like the responsiveness.
Everyone I dealt with was professional from the initial consult with Scott, to Cindy answering questions I had during the scheduling process and the two guys who came out to install they were nice, cleaned everything up and even asked if our small dog would try to get out the door bc they wanted to make sure she didn’t.
My closet & office is amazing.
We have now used The Closet Doctor twice. Both times we couldn't be happier from estimate to completed job. The people we worked with on our projects were professional and most helpful in answering our questions and making design recommendations. We are very pleased!
listens to customer needs and good planning
Attentive and creative with storage options and the closet design.
Brandi was my first contact. Brandi was personable, knowledgeable, and professional.
The installers Craig and May went above and beyond
This is the 3rd house that I've used them for, and the first was about 25 years ago.
Excellent work and excellent quality.
I wish they would have better communication in terms of scheduling. I had to wait 4 hours for them to show up after giving me a window of 2 hours.
I love the way my cabinet came out. The designer worked with how I wanted it.The installer was great too.
Good quality cabinets. Give me another year and I will know more.
Absolutely recommend them. They are friendly, helpful, and professional. 13 years ago, the Closet Doctor installed a wall bed in our guest room. Because we love that guest room so much, for our son's high school graduation, we installed another wall bed in his room!
Each step of the way from design to install to finishing touches each person performed his job very well.
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Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of The Closet Doctor as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys