Swartz Contracting

Swartz Contracting is the leading restoration and remodeling company in Lima and west central Ohio. We specialize in fire, wind, water, storm and vandalism restoration, mold remediation and residential and commercial remodeling. It is our goal to treat every situation with the utmost care and restore your home or business to its pre-loss condition as quickly as possible. We want to help you rebuild your dreams and restore your confidence. Show more

Swartz Contracting is the leading restoration and remodeling company in Lima and west central Ohio. We specialize in fire, wind, water, storm and vandalism restoration, mold remediation and residential and commercial remodeling. It is our goal to treat every situation with the utmost care and restore your home or business to its pre-loss condition as quickly as possible. We want to help you rebuild your dreams and restore your confidence.

Our company has enjoyed great success due in part to the many satisfied repeat customers we have been fortunate enough to work with as well as the loyal and dedicated employees that consider customer service to be their number one priority. Each of our employees from office to field staff have the empathy needed to handle any restoration project along with the communication and technical skills needed to effectively meet our customers’ needs.

We are relentlessly focused on achieving top quality customer service through returning customer phone calls in a timely manner, answering questions as soon as they arise during the estimating and job process, making sure the customer is informed during and after the restoration process and performing all work to the proper Standard of Care.

There are three other areas that clearly separate Swartz Contracting from other restoration contractors.
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Types of work

Storm damage restoration 579
Water damage & mold remediation 579
Fire damage restoration 579
Tree damage restoration 579
Historic restoration 579

GuildQuality surveys

This page contains customer feedback collected by GuildQuality using impartial third party surveys. Learn more
GuildMember since 2017
Guildmember since 2017
Feedback Milestone
10 Consecutive Great Reviews 2019
Feedback Milestone
20 Consecutive Great Reviews 2018
Feedback Milestone
10 Consecutive Great Reviews 2017
Feedback Milestone
10 Consecutive Great Reviews 2016
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Likely To Recommend
I am likely to recommend Swartz Contracting to a friend.
89%
Budget
Swartz Contracting stayed within our agreed upon budget.
89%
Communication
Swartz Contracting communicated with me effectively.
93%
Expertise
Swartz Contracting had the necessary expertise to manage my project.
100%
Problem Resolution
Swartz Contracting effectively addressed and resolved problems.
93%
Punchlist
Swartz Contracting completed the punchlist in a timely manner.
92%
Value
I received a fair value for my money.
88%
Professional & Organized
Swartz Contracting remained professional throughout my project.
94%
Construction Quality
I am satisfied with the quality of materials and workmanship.
88%
Clean & Safe
The job site is kept clean and safe.
92%
Employees & Subcontractors
The employees and subcontractors of Swartz Contracting are professional and courteous.
94%
Overall Experience
Swartz Contracting delivers an exceptional customer experience.
92%

What does this data mean?
All project locations are approximate
4.7
265 of 290 would recommend
243
22
9
4
12
How are reviews verified?
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Response
Swartz Contracting   Thank you for taking the time out of your day to fill out this review, Charlotte and Terry! When crisis situation rises, we're there as fast as we can be. We appreciate you calling us in your time of need. If you need anything else or have a question, just give us a call and we would be happy to help.
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Swartz Contracting   Thank you for the 5-star review, Brent! We are so happy that you are satisfied with the work we did for you.
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Swartz Contracting   Thank you for the kind words and review, Bob & Sue! It was such a pleasure working with you. With every job, we make sure that our customers know what is going on. You are a part of the process just as much as we are.
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Swartz Contracting   Thank you for the review, Doug! We do our best to provide good quality products at a fair price and stick to the schedule that is created.
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Swartz Contracting   We are glad that you are satisfied with the work we provided you and we are sorry that we could not get to your sister. Unfortunately, with all the water calls and tornado calls, we were unable to get to your sister. As much as we would like to help everyone that calls in, sometimes that is not the case and we have to turn down people and refer them to someone that can help them faster than we can.
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Swartz Contracting   Thank you for the 5-star review Karolyn! We're glad that you are happy and satisfied with the work we did for you. If you need anything else, don't hesitate to give us a call.
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Swartz Contracting   Thank you for the kind words and review Sharon! When we do jobs we try to keep our client's homes as clean as possible. Glad that your home is back in order now. If you need anything else or have any questions, don't hesitate to give us a call.
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Swartz Contracting   Thank you for the 5-star review, Neil. In our experience dealing with any type of damage to your home can be overwhelming that is why our crew members try to explain the process and give advice as much as possible. We strive to provide the best customer experience for all our customers. We appreciate you giving us a call in your time of need.
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Swartz Contracting   Thank you for the 5-star review! We are happy that you find our service to be excellent work. If you need anything else, don't hesitate to give us a call.
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Swartz Contracting   Thank you for the 5-star review. Glad everything was taken care of to your expectations.
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Swartz Contracting   We pride ourselves on providing the best customer experience for our clients. Sometimes we are not the right fit for a customer. In this particular case, we did no contracting work for the customer. We provided an estimate. We hope a good fit is found.
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Swartz Contracting   Thank you for the kind words about Rick and the 5-star review, Ann. We strive for perfection for our customers and providing the best customer experience possible.
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Swartz Contracting   Thank you for the kind words and 5-star review, Jill. We are thrilled that you are happy with the work we did for you. We try our best to go above and beyond for our customers.
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Swartz Contracting   Thank you for the kind words, Mildred! We are thrilled you are pleased with the work and I will let Rick, the project manager, that you would like to recognize him for his work.
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Swartz Contracting   Thank you for the 5-star review, Wes. We'll keep up the good work!
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Swartz Contracting   Thank you very much!
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Swartz Contracting   Thank you for the kind words, Gary! We are so pleased that you are happy with the work we did for you.
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Swartz Contracting   Thank you for taking the time out to fill out the review, Rick! We like to explain the steps of the process so that our customers know what is going on and what will happen during their project. If you need anything else, just give us a call.
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