About this company
Swartz Contracting
Swartz Contracting is the leading restoration and remodeling company in Lima and west central Ohio. We specialize in fire, wind, water, storm and vandalism restoration, mold remediation and residential and commercial remodeling. It is our goal to treat every situation with the utmost care and restore your home or business to its pre-loss condition as quickly as possible. We want to help you rebuild your dreams and restore your confidence. Show more
Swartz Contracting is the leading restoration and remodeling company in Lima and west central Ohio. We specialize in fire, wind, water, storm and vandalism restoration, mold remediation and residential and commercial remodeling. It is our goal to treat every situation with the utmost care and restore your home or business to its pre-loss condition as quickly as possible. We want to help you rebuild your dreams and restore your confidence.
Our company has enjoyed great success due in part to the many satisfied repeat customers we have been fortunate enough to work with as well as the loyal and dedicated employees that consider customer service to be their number one priority. Each of our employees from office to field staff have the empathy needed to handle any restoration project along with the communication and technical skills needed to effectively meet our customers’ needs.
We are relentlessly focused on achieving top quality customer service through returning customer phone calls in a timely manner, answering questions as soon as they arise during the estimating and job process, making sure the customer is informed during and after the restoration process and performing all work to the proper Standard of Care.
There are three other areas that clearly separate Swartz Contracting from other restoration contractors. Hide
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Customer satisfaction
View allReviews 289
View allNeil W.
Additional comments
Professional & Organized
Every person from Swartz was friendly and professional.
Schedule
They were always on time.
Project Manager Easy To Work With
Rick Fisher was wonderful!
Recognized Excellence
Every person who came to our home was professional, pleasant, helpful and caring. They were on time and explained every step of the process Rick Fisher was wonderful, as was Bruce Gessel and Tom Turner.
Customer in Wapakoneta, OH
Additional comments
Professional & Organized
They did excellent work!
Recognized Excellence
I would like to recognize Rick Fisher for his exceptional service.
Response
Customer in Lima, OH
Additional comments
Areas For Improvement
They hadn't cleaned the stairs originally, but once they realized it they sent someone to do it. So, they did not fall short of my expectations.
Response
Customer in Delphos, OH
Poor customer service and communication.
Response
Ann K.
We always recommend them if anyone ever asks. We recommended them to our neighbors.
Additional comments
Recognized Excellence
I would like to recognize Rick for his exceptional service. He was really good.
Additional Comments
We were impressed that Rick came back and checked the work that they did when they cleaned. He wasn't satisfied so he came back and did it himself. There was a little residue and he came back to do that himself. They are very professional.
Response
Jill M.
Additional comments
Areas For Improvement
Swarts did not fall short of any of my expectations​.
Customer Suggestion
I do not have any suggestions​ everyone did an excellent job, professional, and courteous.
Recognized Excellence
Yes, my salesperson and my installation crew did an excellent​ job.
Additional Comments
​I liked how well the crews worked with other crews I had in my home. I was very impressed with how well they worked with others.
Response
Customer in Lima, OH
I think they did an excellent job.
Additional comments
Employees & Subcontractors
They work together so well!
Additional Comments
We had a very good experience with Swartz Contracting! My house looks like a brand new house on the outside!
Warren C.
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Areas For Improvement
They don’t
Jeffrey S.
Additional comments
Recognized Excellence
I would like to recognize Randy for his exceptional service. He communicated well and bent over backward to make sure we were satisfied.
Additional Comments
The overall experience was a very good one.
Mildred S.
Nice company to do business with, very pleased!
Additional comments
Recognized Excellence
I would like to recognize the project manager for his work, however, I can not remember his name.
Response
Wes B.
Additional comments
Customer Suggestion
Keep up the good work.
Response
4.S.M.
Quality work and ethics all the time.
Response
Gary F.
They were very professional, communicated very well and did a very good job!
Additional comments
Additional Comments
I was very satisfied!
Response
Rick M.
They were very friendly, professional, and did everything in a timely manner. Everyone I worked with was very friendly and they did a great job of keeping us well informed throughout the entire project.
Additional comments
Areas For Improvement
There were a few minor communication issues, but they were really great to work with.
Recognized Excellence
Tom and the supervisor did a great job. They gave us a lot of comfort in the job and communicated well with us.
Response
Jack M.
Additional comments
Areas For Improvement
They fell short in the communication between the job manager and workers sent to the job site. That can improve.
Customer Suggestion
I suggest better communication throughout the process between managers and workers.
Recognized Excellence
Bruce and Brock did a great job. Tom did a great job, as well.
Additional Comments
At the end of the day, I was quite satisfied and pleased.
June M.
They were very kind and professional. I am glad they came.
Additional comments
Additional Comments
They are great. They are doing everything fine.
Response
Richard R.
Swartz Contracting was a pleasure to deal with in a challenging situation. When I was challenged with a bunch of water in my basement, they took care of it really well.
Additional comments
Areas For Improvement
They had a challenge with their carpet cleaning contractor, and that delayed our project completion.
Customer Suggestion
I think they run a good operation, I don't have anything to suggest.
Recognized Excellence
Rick was very engaged and really worked hard to make sure that things were done right.
Response
Customer in Celina, OH
Areas For Improvement
NONE!NO
Customer Suggestion
NoNO
Recognized Excellence
No
Dan H.
Additional comments
Recognized Excellence
They were all good and courteous.
Response
Joan B.
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Recognized Excellence
I thought the contract manager was exceptional. He always kept me informed each day that were here. He listened intently to any questions I had, and had a good relationship with his workers. Hi.
Response
Customer in Lima, OH
Additional Comments
They were great and I am satisfied with everything.
Response
Bill B.
I really like Rick Fisher. He is a good person and a Christian man.
Additional comments
Recognized Excellence
I would like to recognize Rick Fisher.
Response
Sue M.
Additional comments
Areas For Improvement
Swartz Contracting did not fall short of my expectations.
Recognized Excellence
Everyone that we worked with was good.
Fuhrman B.
Additional comments
Project Manager Easy To Work With
Rick was very professional and a pleasure to work with.
Billger G.
i would recommend them but let them know to keep an eye on them.They do good work, but be aware.