The crew doing the repair demonstrated professionalism and competence on completing what needed to be done.
Highly Knowledgeable Team. They listen to your needs and provide a custom solution to your specific needs.
Garage opener has operated to my expectations
I have worked with Spectrum on a number of gate/garage door maintenance and replacements these past years. They are always business like and responsive. Efficient evaluations of the problems/solutions on a15 year old automatic garage door, and the replacement of a driveway gate opener.
Very prompt to schedule the repair of our garage door which broke just before the Texas “Snowmageddon” and the company we had contacted originally who had us wait a week before they told us they would not come out to our area. Also have had Spectrum out to do a full maintenance check on our garage door. We are quite pleased with Spectrum Overhead Door LLC and would recommend Spectrum Overhead Door LLC. Finally, we had received good reviews from people who had used them before.
Knowledgeable and clearly understood the problem and quickly resolved.
From my first inquiry through installation I was given all information needed and treated with respect.
Spectrum Overhead Door did a great job. I have already recommended them to a few people.
Very helpful and great work!
It was good. Would recommend.
Everything was great except one of door lasers were messed up. I called twice and left messages to fix. Never called me back. I now have it kind of fixed, but it still messes up. Had they addressed that, it would be 5 stars. But since not, 3
Extremely knowledgeable, helpful and honest
I thought Spectrum was very professional and provides good customer service and response times.
They have great work and prices. Will be back.
They were very easy to work with. They came right out and took care of me. The price was nice. I have no complaints.
The Spectrum crew replaced two doors, openers and track and did an excellent job. This represented a significant capital outlay and as I tend to be a perfectionist, but the job exceeded my expectations.
Great knowledge. Consummate professional and quality installation. We chose a top rated door and are very satisfied
Excellent response time. The technician was exceptionally knowledgeable, courteous and friendly. I feel we received quality services for a fair price.
One door still sticks at the bottom. One remote doesn’t work.
I recommended the company to a friend of mine that was in the process of having work done on her door.
This is a very highly recommended company.
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the opportunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Spectrum Overhead Door LLC as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys