My roof was never finished. The mistakes were never fixed. My daughter slipped and fell on the ice that is from the NEW gutters leaking at the seams. The materials for my back porch room are still laying on the porch area. I have moved them countless times. They look terrible. There's a hole under the NEW roof where birds live, and poop all over my front porch. NOT HAPPY AT ALL.
Did very nice work. Completed the job in one day, including stripping the old roofing material. Cleaned up very well. Nice, polite crew.
Very reliable Quality work.
1.Nearly the entire length of the back porch roof leaks against the house. 2. The flashing around the chimney leaks. 3. They broke a storm window in the front of the house. 4. They nailed materials to the neighbors roof. 5. Backyard, where Maxine's great-grandchildren play, full of nails pulled during the shingle roof tear-off. THREE MONTHS AND SEVERAL CALLS LATER NOTHING HAS BEEN DONE TO CORRECT ANY OF THIS. THE VIRUS IS THEIR EXCUSE. THE VIRUS DIDN'T KEEP THEM FROM DOING THE ROOF AND GETTING PAID, BUT IT PREVENTS THEM FROM MAKING THINGS RIGHT FOR AN 86-YEAR-OLD WIDOW OF A WWII VETERAN? SHAME ON YOU SOLARSHIELD, SHAME ON YOU.
Too expensive, wrecked plants, and did a shoddy job on the corner of our soffet.
We have nothing but good things to say about the company. You came when you said you would, and did the whole job in only a few days. The workers were respective and efficient, you cleaned up after yourself and left the home looking much better than when you arrived.
No issues what so ever.
Everyone was great. Impressed that they finished it in the middle of a snowstorm
I have looked at homes in my neighborhood that have the metal roofs. Not all done by this company. I find flaws with my roof like gaps where insects or critters can enter and exposed wood. They were to paint my chimney and did try but it looks terrible. I cannot physically get on the roof to spray paint it. Where the roof meets my porch awning it bows runs down like a waterfall when it rains. Never happened prior to the new roof. I’m so disappointed and upset at all the money I spent.
They are great. They are fast and they know what they are doing.
The work they did was fantastic but the cleanup was not the best.
It was the best thing I ever did.
Friendly,great communications, helpful.....let's you know your important..honest
Great to work with. Everyone was very friendly and communication was excellent. Work was done extremely fast during a snow storm
They did an amazing job.
They are great people and they did a great job.
After a year I wish I would have done it myself. For the money that was spent I feel it should be better. I was told by the salesman that the caulking on the joints was impervious to mold. It isn't. The floor that they stated was so strong has a soft spot from the drain to the center of the floor. I redid the bathroom in our old home and never had any issues and that was 30 years ago. Yes it took a while to do but I didn't have a spongy floor. I won't call them again unless the floor starts to leak.
Had a metal roof stalled. SolarShield seems to be a reputable company and appears to be serious about customer satisfaction. There is a piece of roof edge trim that isn't quite right. They offered to replace it when they have another roof job with the same color.
Areas Of Satisfaction - I my dealings with Randy, I believe that SolarShield is a good family owned business that I can trust.
Current Referrals - Some of our neighbors may be interested in some work in the future. If so, I'll give them your contact information.
Recognized Excellence - I believe Randy is a good representative for your company.
I have made a few contacts on that.
They were top notch from top to bottom. The installers were excellent.
I was very pleased with everything. The work was done on time and as far as I know, the water is staying out and I am happy about that.
The company did a wonderful job. I was well pleased from beginning to end.
The crew that came to install was efficient, fast, and had it done in one day. I didn't get the discounts itemized and I didn't get the gift cards that were advertised on T.V. He measured and said that I had 17 squares but I went out and measured and I got 15 1/2 squares. He was charging nine-hundred or something dollars per square so I asked him and he said well you will have some waste. I realize that I would have some waste but I don't think I would have a square and a half of waste.
I would recommend them to everyone because they did a good job.
I thought the company did a good job.
The men were very nice and polite. They did a good job!
We are very satisfied at this point. We've had so much snow and it's rather hard to be absolutely sure, but we think they have done a nice job.
The metal roof & gutters improved the house immensely but didn't care to be made to decide a decision the same day. The installers did a good job installing the roof & gutters but didn't clean up very well afterwards.
If they wanna pay a high price then I would recommend them.
I was surprised at how quick they put the roof on. I was amazed that they could get the whole roof done in one day and then they came with the gutters and that was done in a couple of hours. Everybody was very kind and caring about what we thought of it.
I think the shower is very nice and attractive, unfortunately, it was not finished.
The difference in my house is amazing. I would recommend it to anyone!
It is really nice that you can sit down and they do the loan for you. You don't have to deal with that. They even do it in the winter. We have a strong roof that doesn't leak. They are very reasonable.
Schedule - They were early.
Areas Of Satisfaction - I was most satisfied that they put the vent in and had to have everything done before the job started. They did everything and got the price we wanted.
Recognized Excellence - Randy did a really good job.
They were professional and clean. They did what they said they would do in one day!
Areas Of Satisfaction - I was most satisfied with the installation and the fast delivery. They delivered a month early.
Recognized Excellence - Everyone was professional.
Areas Of Satisfaction - I was most satisfied with the speed that they did it in.
Recognized Excellence - I would like to recognize Scott Henck for his exceptional service.
They were efficient, professional and took care of small issues in a timely manner.
Areas Of Satisfaction - I was most satisfied with the appearance of the finished job and the quality of the materials.
Recognized Excellence - The entire staff was exceptional.
I appreciated them moving us ahead of time, and also checking with us to make sure it was okay to come at that proper time.
Areas Of Satisfaction - I was most satisfied with how quick and efficient they were.
Recognized Excellence - I would like to recognize the individual that called to reschedule earlier and the crew that was there and worked on the job. They were very efficient and I appreciated their friendship.
Areas Of Satisfaction - I was most satisfied with the communication with Jonathan. He did a great job of explaining the process and the financing.
Some of the nicest contractors I have ever dealt with. Upfront with the price and product and they worked around my schedule and were very understanding of it. I would recommend them to anyone and I have shown my roof off to others.
Areas Of Satisfaction - I was most satisfied with the timeliness of my project and the clean-up was great.
Recognized Excellence - I would like to recognize Randy for his exceptional service. He was down to earth, educated, and a great guy overall.
We were real satisfied with the job by Solarshield company for the home improvement for the roofs and completed the fascia and were real happy with the workmanship.
Areas For Improvement - Nothing and all the workers were excellent and pro's.
Areas Of Satisfaction - The new roof will last many years and no repairs.
Recognized Excellence - Randy Green was excellent and we were happy with the cost to do this job needed.
I would recommend them but tell them to look at the price pretty good.
Areas Of Satisfaction - I think the staff did a good job with the whole thing.
Areas Of Satisfaction - I was most satisfied with dealing with any part of their staff because they were all very nice and professional and easy to talk to.
Recognized Excellence - Their crew was awesome and very nice.
Areas Of Satisfaction - I was most satisfied with the quickness they were able to do the job. I assumed it would take longer, we were satisfied with that.
Recognized Excellence - I would like to recognize Scott, we really liked the way he presented the program. He is the reason we signed up, he would be our top performer.
It is a terrific looking work. We made a compromise to get this nice roof.
Areas Of Satisfaction - I have a great looking roof.
Recognized Excellence - We were pleased with Dan Jr. Cordell and Cory, I think were the leaders of the crew, did a nice job. We could always catch Denny on the phone. He was very responsive.
I would recommend them to everyone I see on the street! I have had a lot of people stop and tell me it looks beautiful! They have asked who did the work and I told them Solarshield.
Areas Of Satisfaction - It made my house, look so much nicer and I have had a lot of people stop and look at it and to ask me who did. Everyone has told me it looks so nice. I'm very satisfied and they did a wonderful job!
Recognized Excellence - Dan Green and the project manger was great!
Areas For Improvement - Solarshield Home Improvement did not fall short of my expectations.
Areas Of Satisfaction - I was most satisfied with everything.
Areas Of Satisfaction - The workers were very courteous and cleaned up really well. I've had other friends that find stuff laying around afterwards, but they cleaned up really well.
Recognized Excellence - I would like to recognize Andrew, the crew boss.
I love the new buckskin color. It matches my historic brick house perfectly!
Installation Crew - 100! They were awesome!
Work Done Right - It seems so. It looks great!
Schedule - They actually got it done early.
Areas Of Satisfaction - I was most satisfied with the installation crew. They were highly professional, kept me very informed, and cleaned up beautiful. It was a perfect installation.
Areas Of Satisfaction - I was most satisfied with the workmen the came out because they were great and their quality of work was great.
Recognized Excellence - I would like to recognize Randy for his exceptional service.
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Solarshield Home Improvement as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys