I was happy they were a hometown company and I was very satisfied with their warranty.
I would recommend them to anybody. I am pleased with the work. Everything was very professional. I am especially happy with the fact that I never heard any swearing or bad language. That was very important to me. Their conversations were clear, concise, accurate and like I said there was no bad language. They were very courteous and treated you like they were family.
We have used Seaway for both windows and doors in two homes, and it's always A+++ in every way. From sales to product to installation and warranty /serviceafter the sale, they are unbelievable and without peers. I think we bought the new house just to work with them again!
They were very fast, courteous and knowledgeable. The product is great, I am very satisfied with the windows.
We were very pleased with the outcome of our project. The crew kept us informed and explained everything they were doing and listened and answered all the questions we had as they were completing the project.
I've used you guys three times, so I'm a returning customer.
This is because of the price. I priced them elsewhere and I could've gotten it cheaper.
I couldn't be happier with our choice of Seaway Window. We had spoken with another big name window company before but there was a lot of sales pressure and they had so many "fine print" charges and exclusions that we just didn't feel comfortable having them do our windows. The Seaway sales consultant was extremely knowledgeable and took the time to answer all our questions (LOTS of questions!). We never felt any sales pressure but were guided through the various options in a helpful way. One of the reasons we decided to go with Seaway is they have a wonderful warranty. A second reason is that (in our area) the installation is done by Seaway's own employees, not subcontractors. The final deciding factor is that Seaway windows are installed from the outside, so the installers only had to be inside for a short time and they didn't need to remove any of the interior window frame or window sash. The fine print for the "other company" warned us we should expect some damage to the interior woodwork & possibly plaster, which we would have to repair and repaint at our expense. Not so with Seaway. The exterior installation was quick and painless with no interior damage at all. I can't say enough good things about how professional and courteous all the Seaway employees were. Yes, these windows may cost somewhat more than the competition, but at the end of the day I am SO GLAD we chose Seaway over the "other guys."
They are great people to work with and they clean up after themselves. I would tell anybody about them.
I've had a lot of people do work for me and these guys were really good. That doesn't happen often.
Seaway Window is a local company that s worth looking into. They will come to your house and discuss your remodeling plans with you. We especially liked going to the showroom so we could see the materials before we purchased them.
We are very satisfied with everything.
High quality product and very professional staff
This was the second time we purchased windows from Seaway and both times we have been highly satisfied with the product and the employees. We plan to purchase additional windows in the future.
This was our third time using Seaway. As always, very pleased! Love their products.
We are extremely pleased with our new windows. All of our interactions with Seaway employees were professional and our questions were answered completely. Additionally, our windows were finished and installed ahead of the projected time.
We were very happy with the guys and their workmanship. They were professional and nice.
Steve and his crew were awesome! They arrived on time and were very professional. The work they preformed installing our windows and the clean-up was excellent. We will definitely request Steve and his team to be the installers when we are ready to replace the windows in the back of the house!
We are very satisfied, especially with the fabulous job the installers did! I would highly recommend them! I was very impressed with the clean up!
The windows are a very good quality! The installers were eager to explain things to me when they were putting the windows in. They were very professional! They windows are made locally!
Very happy and pleased. They stuck to the schedule and the workmanship was very good.
Over-all good experience handled my warranty & new product business in a prompt & courteous manner
Everything went really good. I'm really happy. The guy that did the work gave me his card and said if I need anything he will come back and take care of that for me.
We have done business with Seaway Window before and that is why we selected them. We were satisfied in all areas.
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Seaway Window as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys