They went above and beyond on some issues that we had. Our neighbors have a fish pond and a huge garden, and they worked with us on protecting their garden and fish pond. Most important, they were able to address ventilation issues for us.
Overall, they did a fantastic job.
They have always exceeded all expectations. We have used SPC for recommendations for our insurance business after every major storm.
They did excellent work.
It was excellent work.
They were fast, efficient, and did everything they said they would do.
They have a professional attitude with professional results!
I've used them more than once, and i wouldn't do that if i didn't think they were good.
Great overall job, excellent communication and walked us through the process of roof replacement. The replacement occurred on time and completed in one day in a professional manner. Additional work staining backyard fence was also completed.
They did a very good job. They paid attention to detail. They followed up and made sure it was done properly.
I've used this company twice and that had excellent service and high quality results.
They were very responsive, professional, friendly, and fair.
They were very professional and did an excellent job.
They were great. They were very efficient, professional, and it was an easy process.
Dennis was professional and thorough. SPC Construction and Roofing did a great job.
They handled everything great. Smooth process. Outstanding craftsmanship and workmanship. Dennis coordinated everything great and checked on the job every day.
They did a really good job and fixed the problems that I was having.
They took way too long. It took about 6 months.
Darren was very professional and knowledgeable of my issues. He met with the insurance appraiser and brought attention to many things the adjuster did not notice. He was present when materials were delivered and pretty much stayed all day to ensure the installers were aware of what was needed or if they had questions. All of the employees were polite and professional. Excellent service.
I thought the owner was really professional and honest.
The communication was great.
Everything was handled professionally from start to finish. Zach was great to work with. They handled all of the insurance-related stuff so that I did not have to think about it much.
I seldom leave feedback, but because of the customer service provided by SPC it is a pleasure to support them and recommend them to anyone needing roofing or re-roofing service.
Have good reputation. Good crew did the job in one day. Good clean up afterwards.
They didn't follow up, after signing the contract they gave an estimate and never showed up.
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of SPC Construction & Roofing as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys