The process of getting the final plan together felt very disorganized. We explained our goals and the plan we were given did not meet our main goals (only stayed within our budget). We felt that the creativity needed to meet those goals was often influenced by us advocating for what we wanted and identifying potential solutions ourselves. As we got closer to the plan meeting our goals (but not our budget), we would often have to remind Andy of multiple things we had said we wanted done that were not included in the plan. He often responded as if he did not remember us saying that we wanted those things. Once the final plan was in place, the rest of the process was very smooth, well-organized, and professional. We are very happy with the final product!
Already recommended to a neighbor and they should be reaching out to you soon.
I can't say enough about how how happy we are with our kitchen and bath remodeling. I would recommend Riverside in a heartbeat!
Riverside's quality of work is amazing, and everyone in their organization is professional and extremely easy to work with.
They are very professional, organized, and their communication was good. The workmanship was very good.
Have already recommended them, they may not be the cheapest, but if you want a job done right and as close to painless as possible, this is the right company
Riverside did a great job and they were a pleasure to have in my home.
They made a detailed plan after discussing how I would like to remodel my bathroom. They were always ready to respond to my requests, and gave me information and advice of what type of materials would be better fit to the bathroom. Although it took longer than expected to complete the remodeling due to material distribution issues, they did excellent job. I satisfied with the new bathroom and vanity room very much! Thank you for your hard work and care.
You get what you pay for. No project goes 100% to plan but Riverside did a fantastic job at trying to achieve that mark.
I have already recommended someone.
I appreciated how well your company explained everything to us beforehand. I really liked the notebooks that you left that had all the information about what was going to happen and things like that. It just made it very easy to know what was going on, what to expect, and things like that. That was very impressive.
They were very good at helping me pick out colors including a wall color to go with a large artwork in the dining room. The quality of their work was excellent and they kept on schedule.
Riverside remodeled our bathroom. We had a very positive experience with them, and we will definitely be contacting them for any future projects we have. The quality of the work is excellent, and communication was very professional and timely. Amos is great to work with. It’s been a little over a year since our bathroom remodel, and we’re still very happy with it.
Not at this time. Too soon to tell
The company used good workmanship, and offered very dependable, timely, quality services.
Our experience with Riverside was wonderful, from our first contact through the completion of the project. The Riverside team members were extremely professional and worked very hard to make sure our remodel turned out exactly as we had hoped.
Already have. They are using Riverside also.
I would highly recommend Riverside Construction for all remodeling projects. The team was very professional, friendly and helpful. They were on schedule and always listened to my needs and wants. The quality of the work was exceptional. I will use them again for some additional remodeling projects! They followed through with everything they promised.
They did a fantastic job on our master bath remodel. They had a professional design team, came up with a very detailed schedule, and met their schedule. I would highly recommend.
Everything was very professionally done, from the initial project scope meeting through the final inspection of the project. On time, within budget, excellent workmanship.
Areas Of Satisfaction - Most satisfied with Construction work and work team because they did a great job and communicated with us (remotely) very well
Recognized Excellence - Everyone we dealt with at Riverside was professional and very helpful from our first meeting with Andy, finalizing the design with Kelly, and having Chad Ricker as the site supervisor over our project. Chad took care of our home like it was his own and ensured any questions were answered during the project.
Areas Of Satisfaction - I was very impressed with the ease of communication. At the beginning of the project Riverside provided us with an extremely well design folder listing the work calendar, as well as the names and phone numbers of everyone that would be working in our home. I was encouraged to feel free to call anyone with whom I had a question about the project. Every single person involved in the remodel was professional, courteous and showed a real pride in their work.
Recognized Excellence - Kelly Grish is amazing! Her energy and expertise made all of our interactions a real pleasure.The process of choosing the fixtures, flooring and everything needed for the remodel might have been daunting, but she made it interesting, easy and fun! Her skill at navigating the thousands of products and helping to narrow the search, along with her ability to discern the client’s style and needs is a true asset to Riverside Construction.Amos Brehm is the super star in our remodel experience! From beginning to end he made sure that we knew exactly where we were in the process, what craftsmen we could expect to see each day, and most importantly, he addressed any & all questions or concerns we had immediately in person, or phone conversation or by text. One wall in the bathroom is a painted & textured faux brick. Amos meticulously fine tuned and matched the joined corners, showing his craftsmanship & eye for detail. His scope of knowledge and expertise is evident in everything he does. He is a kind, considerate and talented individual, and we hope that any future projects we do with Riverside, Amos will be here to make sure that we’ll be just as thrilled & satisfied as we are with our bathroom remodel.
Additional Comments - Hats off to Andy Haste and his great team at Riverside Construction!
Recognized Excellence - Kelly was wonderful for design. Also very happy with entire build team - Chad is very good.
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the opportunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Riverside Construction LLC as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys