While this last year has been anything but normal for all of us during the Covid pandemic, we continue to work diligently on behalf of our clients in the safest manner possible. The entire Riemco Team continually ensures that our clients, subcontractors, and our own employees take every precaution neccessary to place safety at the center of all we do. Our job sites are still stocked with sanitizing stations and we insist masks continue to be worn as needed inside a home under construction or around subcontractors and trades, in addition to the acceptable social distancing recommendations. Please know that our Design Team continues rigorous work on projects, so that we continue moving forward for you. We are accepting new jobs and encourage calls with new inquiries. Virtual meetings are still options as well as site visits, if you feel ready. Continue to stay safe and healthy, we look forward to working with you!
We are overall very pleased with Riemco Design + Build. The main reason is the team is overall genuine and trustworthy. You want to have confidence in your builder that they will do the right thing. The Riemco team did a fantastic job, were responsive to our requests and requirements, and we have a beautiful new home!
End to end, just a great team to work with and excellent quality. We really don't think we could have built this home with any other builder. Particularly all the custom cabinetry work, stairs, and outdoor spaces. Riemco has done a lot for us to help us really realize a dream.
The Riemco team has been a great team to work with on our renovation/addition project. Overall, we are happy with the additional spaces, layout, updates and workmanship on our home. The upgrades, improvements in energy performance and comfort have far exceeded our expectations. While we worked closely together as a team for an extended period of time to optimize plans, we learned during the construction phase of the project that some aspects would have benefited from more extensive upfront definition and planning to better meet expectations. As this was our first remodel/addition experience, we relied on Riemco's experience/expertise to identify and address such items.
For us, the fall of 2019 was the beginning of two remodeling projects that we wanted to have done to our 1992 lake house and we were fortunate enough to hire Riemco to handle both of those jobs for us. The first remodel was to replace a 400 sq ft old wooden deck on our second level using Trex products. This wasn’t a simple deck redo as they also installed a roofing barrier between that deck and the screened in porch below it. This project took place over November/December while we were away during the winter. Everything was handled professionally and meticulously and we never had a worry about this entire outdoor project being done without us physically available on site. From the start with working with architect, Peter, to the finish working with Ron, the construction manager, it was a seamless enterprise. Prior to the work on our deck, the initial process of our kitchen remodel commenced in September/October and that was a pleasant experience working, once again, with Peter and interior designer, Lauren, on developing and formulating a new kitchen for our place. It was a very easy process working with those two in not just picking a design, but choosing all the elements that make up a brand new kitchen. So, once the deck project was completed, the demolition of our old kitchen began in February and initial roughing in of various services happened and then........COVID hit in the middle of March. Well, needless to say, through no fault of their own, Riemco had to abide by the law and everything was put on hold for the next two months as far as work within the house was concerned. The Riemco team was still working online to make sure future products that would be needed for our kitchen were being ordered so that there’d be very little down time when MI opened back up for construction business. Once again, we were not living on site most of the project time so we put our total trust in Riemco to oversee our shuttered house, too. To make a long story short...Riemco estimated 3 months for our kitchen project and that’s about what it was (excluding COVID closure time). I’d like to once again, thank Rob, Ron, Peter, Lauren and all their contractors for the great work that they did making my dream lake kitchen come true. I could not be happier with the results.
This was a wonderful team to work with.
Working with Riemco was a fantastic and we feel very fortunate to work with them. Their processes and approach to building allowed us to understand what was expected from us, what and when they would deliver the product and the key decisions during each phase. We never felt the uncertain or confused, reducing the overall stress of building a house. Compared to stories we have heard from other’s who built a house, our experience was easy a dream.
Recognized Excellence - Everybody went above and beyond - from Peter during the design phase to Ron and Rob during the construction phase.
Areas Of Satisfaction - A very professional and organized company.
Additional Comments - If we were to build another house in the area, we would definitely have Riemco build it.
Recognized Excellence - The entire team was extremely professional and knowledgeable.
Quality work. Easy to work with. No regrets
Areas Of Satisfaction - The project management was impressive. They kept things on schedule and maintained an excellent construction site throughout the process. The entire construction was both on time and on budget. They were also extremely accommodating to us. We ended up living in a camper, on site during the last two months of the construction, and Riemco facilitated special sewer, water and electrical hookups to let us hook up our camper.
Important Factors - We were confident in the quality of their work at every meeting during the planning process. We met with two other builders who would have been slightly less expensive, but we were much more confident in Riemco being able to complete the job to our liking.
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Riemco Design + Build as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys