The crew leader and salesman were very courteous and I really liked working with them.
The crew leader and the salesman were very polite and professional.
They knew what to look for and pointed things out.
Greg is a good guy and knows what he's doing.
Attentive to our unique property and the need to accommodate restricted access
They met and exceeded my expectations with how polite they were, their cleanliness and quickness.
I don't know any of their names but I would like to recognize the workman for their exceptional service.
I am very pleased with the workmanship provided by Renaissance Roofing.
Renaissance restored our historic home, built with Spanish tile roof and beautiful handmade copper gutters to the beauty that they deserve.
My beautiful roof speaks for itself. The work was completed in an excellent manner (best I can tell from the ground and all the pics shown).
Roger & the crew were such hard workers and so respectful of each other and us. They treated it like it was their home. Amazing!
ROGER!! and his crew were exceptional. Of all the workmen I've hired over all these years -- they are THE VERY BEST!!! Their work ethic is unsurpassed. I hope they are well compensated for their tireless efforts.
Customer communication, attention to detail, quality of craftsmanship, commitment to exceeding expectations
I had a great experience with Renaissance. I found them to be highly skilled, excellent at explaining options and keeping me informed about progress, super clean, and committed to high quality.
They have restored the entire roof of my house on national registry. They must be one of the top roofing company in the country.
Tony and office staff communicated promptly and clearly with us throughout the project.
Most professional and reliable throughout the project.
My house is 110 years old and has slate plus copper roof. I felt fortunate to find a company with a workmanship to restore the old roof.
The foreman and crew were very well organized and professional.
Outstanding workmanship for restoration of the copper roof.
We need more companies like Renaissance Roofing.
Glad we found our way to you!
They are thorough and do a great job but they are difficult to schedule with.
I was impressed by Greg; he was thorough and took his time explaining everything.
The workers were very professional.
We only use Renaissance Roofing. They are the best around.
I would like to recognize Tim Cox and Kevin for their exceptional service. They went above and beyond. They are good workers and also good people.
Renanissance Roofing exceeded expected time for completion of job and generously provided extra tiles to complete the job.
Everyone we dealt with on this project from Renaissance Roofing were extremely friendly and professional. Tony Raleigh was very helpful with any questions and concerns we presented him with on the job.
All of the work was done well. The quality was superb and the men were very easy to deal with. The only place where we experienced difficulty was with the scaffolding, and I believe that was handled by Platinum. There were 4 inch square holes in the screens to tie off the scaffolding, which I understand, but when the scaffolding was removed the screens were not repaired, and that allowed bats to come in. Also, a screen in the cupola (the small steeple) was removed and never replaced. My own people discovered that and replaced it. Otherwise it was all well done and we are very pleased. Fr. Don Blaeser, O.F.M. I neglected to mention that the scaffolding that was assembled on the roof of the church was begun without reinforcing the roof. Again, this was done by Platinum. Without our having an engineering firm deal with this, we could have had the church roof collapse. All the work done by Renaissance Roofing was done very well, and we are pleased with the result.
Years ago, I had my entire roof replaced by Renaissance roofing. It has held up very well with minor repairs. I couldn't be more pleased!
I have been using them for 15 or more years. They are the only ones that I will let get on my roof.
If something more needs to be done they do it and I can trust that they won't take short cuts.
I would like to recognize Nick Hughes for his exceptional service.
Very professional and responsive. Plus, they do great work.
Very professional and great communicators.
They are great with communication.
Team was professional, courteous and hard working.
If you have a tile or stone roof I doubt there is anyone better. One who lives in these old houses have to understand taking care of stone or solid surface roofs is not going to be inexpensive. You get what you pay for. Moto don't buy an old house with a tile roof and expect you will never have to spend money on it. I was also happy the job was done a lot earlier than expected. They do not cut corners,
Renaissance Roofing did a complete restoration of my slate and flat membrane roof, installed new copper gutters, replaced two skylights, and repaired and repainted structural and decorative wood elements as needed. I am delighted with the results. Tim and his crew were organized, efficient and communicated effectively. I very much appreciate Tim's creativity and attention to detail in revising the design of the guttering to better suit the architecture of the gables. It was really surprising to me how little disruption this major project caused. It has also been a pleasure for me to hear compliments from my neighbors about how wonderful the roof and gutters look, how well organized the project was, and the courtesy and safety consciousness of Tim and his crew. This was truly an exceptional experience in home improvement.
It was an awesome job from this company. Thank you for doing the job so well as promised.
I have worked with a lot of the trades and Renaissance is probably the most professional, accommodating company I have worked with. In an era where old homes are not appreciated I felt they truly cared about my restoration from the sales team to the workers to the office. They worked with two other companies (chimney and stucco) in deciding best how to deal with my home's unique issues. I needed to make adjustments to the scope of the project when unknown problems surfaced and they helped me make decisions on how to proceed. Everyone involved responded in a short amount of time to my calls and dealt with everything in a timely manner. The workmanship is outstanding. The copper was fabricated on my roof, not made in a shop, so I know it fits properly. The job site was always clean and safe for the workers. I am in the process of scheduling the next portion of the roof for next year. I will continue with Renaissance until it has been completely restored. I would HATE to have to find another company and it will be good for more than my lifetime when completed!!!
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Renaissance Roofing, Inc. as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys